LIC Partners with Infosys to Build Next-Gen Digital Platform

LIC appoints Infosys to build its NextGen Digital Platform

Read more: Satya Nadella on Microsoft's big problem: '85% employees feel overworked' "Infosys...today announced its collaboration with the Life Insurance Corporation of India (LIC), the largest life insurance company in India, to spearhead its digital transformation initiative called DIVE (Digital Innovation and Value Enhancement)," according to a release. Under this, Infosys will enable the creation of a NextGen Digital Platform, which will focus on delivering omnichannel engagement and data-driven hyper-personalised experiences to LIC's customers, agents and employees. "Infosys was selected by LIC for its extensive experience in executing large-scale digital transformation projects and its deep expertise in the banking, financial and insurance sectors," the release said. Infosys will provide LIC with turnkey system integration services using AI capabilities from Infosys Topaz and DevSecOps services from Infosys Cobalt. Infosys Cobalt is a set of services, solutions, and platforms for enterprises to accelerate their cloud journey, while Infosys Topaz, an AI-first offering suite, enhances Cobalt with generative AI capabilities. Besides this, Infosys will help establish the required infrastructure for digital transformation and ensure ongoing monitoring and maintenance once the platform is operational. "The NextGen Digital Platform will enable LIC to realise the objectives of DIVE, which is to deliver best in class digital initiatives for all its stakeholders, customers, intermediaries and the marketing team," the release added. Siddhartha Mohanty, CEO and MD of LIC said, the collaboration with Infosys marks a significant milestone in the digital transformation journey of the life insurance company. "It will not only enhance our operational capabilities but also enable us to cater to our vast customer, agent and employee base with newer, more personalised experiences. We are committed to leveraging the latest technologies that Infosys has to offer, including Cloud and Enterprise AI, to drive innovation and improve our offerings," Mohanty said. Salil Parekh, CEO and MD, Infosys, noted that LIC is a name that resonates across generations of Indians. "...and we are delighted to collaborate on their transformation journey. By leveraging Infosys' extensive experience in digital transformation initiatives and prowess in AI and Cloud, we aim to equip LIC with a robust digital infrastructure that will deliver superior customer engagement, enhance operational efficiency and enable rapid market responsiveness," Parekh added.

LIC picks Infosys to drive digital transformation with NextGen Digital Platform

Infosys has been chosen by Life Insurance Corporation (LIC) to lead its digital transformation with the NextGen Digital Platform. This initiative, called DIVE, aims to provide omnichannel engagement and hyper-personalised experiences for LIC's customers, agents, and employees. Infosys will use its AI and cloud services to enhance LIC's operational capabilities.IT services company Infosys on Monday announced it has been selected by Life Insurance Corporation (LIC) to drive its digital transformation with NextGen Digital Platform, focusing on omnichannel experiences and data-driven hyper-personalisation for customers, agents and employees. The company did not divulge the size of the deal. "Infosys...today announced its collaboration with the Life Insurance Corporation of India (LIC), the largest life insurance company in India, to spearhead its digital transformation initiative called DIVE (Digital Innovation and Value Enhancement)," according to a release. Under this, Infosys will enable the creation of a NextGen Digital Platform, which will focus on delivering omnichannel engagement and data-driven hyper-personalised experiences to LIC's customers, agents and employees. "Infosys was selected by LIC for its extensive experience in executing large-scale digital transformation projects and its deep expertise in the banking, financial and insurance sectors," the release said. Infosys will provide LIC with turnkey system integration services using AI capabilities from Infosys Topaz and DevSecOps services from Infosys Cobalt. Infosys Cobalt is a set of services, solutions, and platforms for enterprises to accelerate their cloud journey, while Infosys Topaz, an AI-first offering suite, enhances Cobalt with generative AI capabilities. Besides this, Infosys will help establish the required infrastructure for digital transformation and ensure ongoing monitoring and maintenance once the platform is operational. "The NextGen Digital Platform will enable LIC to realise the objectives of DIVE, which is to deliver best in class digital initiatives for all its stakeholders, customers, intermediaries and the marketing team," the release added. Siddhartha Mohanty, CEO and MD of LIC said, the collaboration with Infosys marks a significant milestone in the digital transformation journey of the life insurance company. "It will not only enhance our operational capabilities but also enable us to cater to our vast customer, agent and employee base with newer, more personalised experiences. We are committed to leveraging the latest technologies that Infosys has to offer, including Cloud and Enterprise AI, to drive innovation and improve our offerings," Mohanty said. Salil Parekh, CEO and MD, Infosys, noted that LIC is a name that resonates across generations of Indians. "...and we are delighted to collaborate on their transformation journey. By leveraging Infosys' extensive experience in digital transformation initiatives and prowess in AI and Cloud, we aim to equip LIC with a robust digital infrastructure that will deliver superior customer engagement, enhance operational efficiency and enable rapid market responsiveness," Parekh added.

LIC selects Infosys for NextGen digital insurance platform project

The Life Insurance Corporation of India (LIC) has selected IT major Infosys to develop its NextGen digital platform. It will be an integrated end-to-end digital insurance solution providing "excellent services to customers, business lifecycle management and operational activities for sales intermediaries and digital front-end platform for branch employees," the life insurance behemoth and market leader said in a release on Monday. The digital platform will be modular, flexible, cloud-native and have platform driven architecture capable of quickly adopting innovative technologies, new products and features. It will form the foundation for building high value business applications such as the customer and sales super apps, portals and digital branch for LIC, it said. Selection of Infosys comes in the backdrop of the insurer's decision to embark on a digital transformation programme DIVE (Digital Innovation and Value Enhancement) to significantly boost its digital platform for providing superior experience to various stakeholders. LIC CEO and MD Siddhartha Mohanty | Photo Credit: Arrangement "Our vision is to transform LIC into a technology-enabled organisation providing life insurance solutions. Technology can help us generate greater insights about our customers... look forward to our partnership with Infosys in creating world class digital solutions and providing best-in-class experience for all our stakeholders," LIC CEO and MD Siddhartha Mohanty said. Separately, in a release announcing its collaboration with LIC to spearhead DIVE, Infosys said it will enable creation of a cutting-edge NextGen digital platform that will focus on delivering seamless omni channel engagement and data-driven hyper-personalized experiences to LIC's customers, agents and employees. LIC selected Infosys for the latter's extensive experience in executing large-scale digital transformation projects and deep expertise in banking, financial and insurance sectors. Infosys will provide LIC with turnkey system integration services using AI capabilities from Infosys Topaz and DevSecOps services from Infosys Cobalt, the IT company said. The digital platform of LIC will also serve as an open platform, enabling swift integration with fintech companies and bancassurance partners, it said. Published - September 16, 2024 09:10 pm IST Read Comments

LIC Partners with Infosys to Lead Digital Transformation with Next-Gen Platform - News18

IT services company Infosys on Monday announced it has been selected by LIC to drive its digital transformation with NextGen Digital Platform IT services company Infosys on Monday announced it has been selected by Life Insurance Corporation (LIC) to drive its digital transformation with NextGen Digital Platform, focusing on omnichannel experiences and data-driven hyper-personalisation for customers, agents and employees. The company did not divulge the size of the deal. "Infosys...today announced its collaboration with the Life Insurance Corporation of India (LIC), the largest life insurance company in India, to spearhead its digital transformation initiative called DIVE (Digital Innovation and Value Enhancement)," according to a release. Under this, Infosys will enable the creation of a NextGen Digital Platform, which will focus on delivering omnichannel engagement and data-driven hyper-personalised experiences to LIC's customers, agents and employees. "Infosys was selected by LIC for its extensive experience in executing large-scale digital transformation projects and its deep expertise in the banking, financial and insurance sectors," the release said. Infosys will provide LIC with turnkey system integration services using AI capabilities from Infosys Topaz and DevSecOps services from Infosys Cobalt. Infosys Cobalt is a set of services, solutions, and platforms for enterprises to accelerate their cloud journey, while Infosys Topaz, an AI-first offering suite, enhances Cobalt with generative AI capabilities. Besides this, Infosys will help establish the required infrastructure for digital transformation and ensure ongoing monitoring and maintenance once the platform is operational. "The NextGen Digital Platform will enable LIC to realise the objectives of DIVE, which is to deliver best in class digital initiatives for all its stakeholders, customers, intermediaries and the marketing team," the release added. Siddhartha Mohanty, CEO and MD of LIC said, the collaboration with Infosys marks a significant milestone in the digital transformation journey of the life insurance company. "It will not only enhance our operational capabilities but also enable us to cater to our vast customer, agent and employee base with newer, more personalised experiences. We are committed to leveraging the latest technologies that Infosys has to offer, including Cloud and Enterprise AI, to drive innovation and improve our offerings," Mohanty said. Salil Parekh, CEO and MD, Infosys, noted that LIC is a name that resonates across generations of Indians. "...and we are delighted to collaborate on their transformation journey. extensive experience in digital transformation initiatives and prowess in AI and Cloud, we aim to equip LIC with a robust digital infrastructure that will deliver superior customer engagement, enhance operational efficiency and enable rapid market responsiveness," Parekh added.

LIC appoints Infosys to build its NextGen Digital Platform | Mint

Under DIVE, LIC aims to significantly boost its digital platform with an aim to provide superior experience to its customers, field force, partners and employees, the company said. Life Insurance Corporation (LIC) announced on Monday that it has appointed Infosys to lead its digital transformation through a NextGen Digital Platform. This initiative will focus on providing omnichannel experiences and data-driven hyper-personalization for customers, agents, and employees. The company did not disclose the deal's financial details. "LIC has appointed Infosys to build its new state-of-art NextGen Digital Platform which will be an integrated end-to-end digital insurance solution to provide excellent Services to its customers, Business lifecycle management and operational activities for sales intermediaries and digital front-end platform for branch employees," the company said in a release. Under DIVE, LIC aims to significantly boost its digital platform with an aim to provide superior experience to its customers, field force, partners and employees, the company said. "Our vision is to transform LIC into a technology enabled organisation providing life insurance solutions. We look forward to our partnership with Infosys in creating world class digital solutions and providing best-in-class experience for all our stakeholders including customers and sales intermediaries," said Siddhartha Mohanty, CEO & MD, LIC. Highlighting on the need for digital transformation, Mohanty added, "Today we are living in a digitally connected era where customers expect their needs to be met instantly whether during on-boarding or post sales service. Technology can help us generate greater insights about our customers and by leveraging India's advanced digital eco-system to help us serve better." Infosys will deliver turnkey system integration services to LIC, utilizing AI capabilities from Infosys Topaz and DevSecOps services from Infosys Cobalt. Infosys Cobalt comprises a suite of services, solutions, and platforms designed to expedite enterprises' cloud journeys, while Infosys Topaz enhances Cobalt with generative AI functionalities. Additionally, Infosys will assist in establishing the necessary infrastructure for digital transformation and will provide ongoing monitoring and maintenance once the platform is operational.

Infosys collaborates with LIC to drive digital transformation

Infosys has announced its collaboration with the Life Insurance Corporation of India (LIC) to spearhead its digital transformation initiative called DIVE (Digital Innovation and Value Enhancement). As part of this collaboration, Infosys will help create a cutting-edge NextGen Digital Platform focusing on delivering seamless omnichannel engagement and data-driven hyper-personalized experiences to LIC's customers, agents and employees. The company said it was selected by LIC for its extensive experience in executing large-scale digital transformation projects and its deep expertise in the banking, financial and insurance sectors. Infosys will provide LIC with turnkey system integration services using AI capabilities from Infosys Topaz and DevSecOps services from Infosys Cobalt. Infosys Cobalt is a set of services, solutions, and platforms for enterprises to accelerate their cloud journey, while Infosys Topaz, an AI-first offering suite, enhances Cobalt with Gen AI capabilities. In addition, Infosys will help establish the infrastructure for digital transformation and ensure ongoing monitoring and maintenance once the platform is operational. Siddhartha Mohanty, the CEO & MD of LIC, said, "Our collaboration with Infosys marks a significant milestone in our digital transformation journey. It will not only enhance our operational capabilities, but also enable us to cater to our vast customer, agent and employee base with newer, more personalized experiences," The NextGen Digital Platform will enable LIC realise the objectives of DIVE -- to deliver best in class digital initiatives for all its stakeholders, customers, intermediaries and the marketing team. It will also serve as an open platform, enabling swift integration with FinTech companies and Bancassurance partners. Salil Parekh, CEO & MD, Infosys, said, "Through this collaboration, we are confident LIC will be uniquely positioned to offer unparalleled service and value to their stakeholders." SHARE Copy linkEmailFacebookTwitterTelegramLinkedInWhatsAppRedditPublished on September 16, 2024

Infosys Collaborates with Life Insurance Corporation of India to Accelerate Digital Transformation

To revolutionize LIC's operations with a state-of-the art NextGen Digital Platform, focusing on omnichannel experiences and data-driven hyper-personalization for LIC's customers, agents and employees Infosys (NSE, BSE, NYSE: INFY), a global leader in next-generation digital services and consulting, today announced its collaboration with the Life Insurance Corporation of India (LIC), (NSE, BSE: LICI) the largest life insurance company in India, to spearhead its digital transformation initiative called DIVE (Digital Innovation and Value Enhancement). As part of the collaboration, Infosys will enable the creation of a cutting-edge NextGen Digital Platform, which will focus on delivering seamless omnichannel engagement and data-driven hyper-personalized experiences to LIC's customers, agents and employees. Infosys was selected by LIC for its extensive experience in executing large-scale digital transformation projects and its deep expertise in the banking, financial and insurance sectors. Infosys will provide LIC with turnkey system integration services using AI capabilities from Infosys Topaz and DevSecOps services from Infosys Cobalt. Infosys Cobalt is a set of services, solutions, and platforms for enterprises to accelerate their cloud journey, while Infosys Topaz, an AI-first offering suite, enhances Cobalt with generative AI capabilities. In addition, Infosys will help establish the necessary infrastructure for digital transformation and ensure ongoing monitoring and maintenance once the platform is operational. The NextGen Digital Platform will enable LIC realize the objectives of DIVE, which is to deliver best in class digital initiatives for all its stakeholders, customers, intermediaries and the marketing team. The platform will also serve as an open platform, enabling swift integration with FinTech companies and Bancassurance partners. Shri Siddhartha Mohanty, CEO & MD, LIC, said, "Our collaboration with Infosys marks a significant milestone in our digital transformation journey. It will not only enhance our operational capabilities, but also enable us to cater to our vast customer, agent and employee base with newer, more personalized experiences. We are committed to leveraging the latest technologies that Infosys has to offer, including Cloud and Enterprise AI, to drive innovation and improve our offerings." Salil Parekh, CEO & MD, Infosys, said, "LIC is a name that resonates across generations of Indians and we are delighted to collaborate on their transformation journey. By leveraging Infosys' extensive experience in digital transformation initiatives and prowess in AI and Cloud, we aim to equip LIC with a robust digital infrastructure that will deliver superior customer engagement, enhance operational efficiency and enable rapid market responsiveness. Through this collaboration, we are confident that LIC will be uniquely positioned to offer unparalleled service and value to their stakeholders." About Infosys Infosys is a global leader in next-generation digital services and consulting. Over 300,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

Infosys Collaborates with Life Insurance Corporation of India to Accelerate Digital Transformation

Bengaluru, India - September 16, 2024: Infosys (NSE, BSE, NYSE: INFY), a global leader in next-generation digital services and consulting, today announced its collaboration with the Life Insurance Corporation of India (LIC), (NSE, BSE: LICI) the largest life insurance company in India, to spearhead its digital transformation initiative called DIVE (Digital Innovation and Value Enhancement). As part of the collaboration, Infosys will enable the creation of a cutting-edge NextGen Digital Platform, which will focus on delivering seamless omnichannel engagement and data-driven hyper-personalized experiences to LIC's customers, agents and employees. Infosys was selected by LIC for its extensive experience in executing large-scale digital transformation projects and its deep expertise in the banking, financial and insurance sectors. Infosys will provide LIC with turnkey system integration services using AI capabilities from Infosys Topaz and DevSecOps services from Infosys Cobalt. Infosys Cobalt is a set of services, solutions, and platforms for enterprises to accelerate their cloud journey, while Infosys Topaz, an AI-first offering suite, enhances Cobalt with generative AI capabilities. In addition, Infosys will help establish the necessary infrastructure for digital transformation and ensure ongoing monitoring and maintenance once the platform is operational. The NextGen Digital Platform will enable LIC realize the objectives of DIVE, which is to deliver best in class digital initiatives for all its stakeholders, customers, intermediaries and the marketing team. The platform will also serve as an open platform, enabling swift integration with FinTech companies and Bancassurance partners. Shri Siddhartha Mohanty, CEO & MD, LIC, said, "Our collaboration with Infosys marks a significant milestone in our digital transformation journey. It will not only enhance our operational capabilities, but also enable us to cater to our vast customer, agent and employee base with newer, more personalized experiences. We are committed to leveraging the latest technologies that Infosys has to offer, including Cloud and Enterprise AI, to drive innovation and improve our offerings." Salil Parekh, CEO & MD, Infosys, said, "LIC is a name that resonates across generations of Indians and we are delighted to collaborate on their transformation journey. By leveraging Infosys' extensive experience in digital transformation initiatives and prowess in AI and Cloud, we aim to equip LIC with a robust digital infrastructure that will deliver superior customer engagement, enhance operational efficiency and enable rapid market responsiveness. Through this collaboration, we are confident that LIC will be uniquely positioned to offer unparalleled service and value to their stakeholders."

LIC partners Infosys to drive its digital transformation initiative, DIVE - Times of India

Infosys has announced that it has been selected by Life Insurance Corporation (LIC) to drive its digital transformation. The IT services company will build a NextGen Digital Platform, focusing on omnichannel experiences and data-driven hyper-personalisation for customers, agents and employees. "Infosys...today announced its collaboration with the Life Insurance Corporation of India (LIC), the largest life insurance company in India, to spearhead its digital transformation initiative called DIVE (Digital Innovation and Value Enhancement)," the company said in a statement. "Infosys was selected by LIC for its extensive experience in executing large-scale digital transformation projects and its deep expertise in the banking, financial and insurance sectors," it added. What Infosys will offer LIC Infosys will offer LIC a complete package of system integration services that will utilise the AI capabilities provided by Infosys Topaz and the DevSecOps services available within Infosys Cobalt. Launched in August 2020, Infosys Cobalt is a suite of solutions aimed at helping businesses transition to the cloud more quickly. Infosys Topaz was launched in May 2023 and it enhances Cobalt's capabilities by incorporating generative AI. In addition to these services, Infosys will help in setting up the infrastructure needed to support LIC's digital transformation. They will also be responsible for continuous monitoring and maintenance of the NextGen Digital Platform once it's up and running. The NextGen Digital Platform is designed to help LIC achieve its DIVE objectives, which aim to provide digital experiences for everyone involved - from customers and intermediaries to the marketing team, the company said. The platform's open architecture will also allow LIC to seamlessly integrate with FinTech companies and Bancassurance partners, expanding its reach and capabilities in the digital space. Salil Parekh, CEO and MD, Infosys, noted that by "leveraging Infosys' extensive experience in digital transformation initiatives and prowess in AI and Cloud, we aim to equip LIC with a robust digital infrastructure that will deliver superior customer engagement, enhance operational efficiency and enable rapid market responsiveness." Siddhartha Mohanty, CEO and MD of LIC said, the collaboration with Infosys marks a significant milestone in the digital transformation journey of the life insurance company. The TOI Tech Desk is a dedicated team of journalists committed to delivering the latest and most relevant news from the world of technology to readers of The Times of India. TOI Tech Desk's news coverage spans a wide spectrum across gadget launches, gadget reviews, trends, in-depth analysis, exclusive reports and breaking stories that impact technology and the digital universe. Be it how-tos or the latest happenings in AI, cybersecurity, personal gadgets, platforms like WhatsApp, Instagram, Facebook and more; TOI Tech Desk brings the news with accuracy and authenticity.

Infosys collaborates with LIC to accelerate digital transformation

The NextGen Digital Platform will enable LIC realize the objectives of DIVE, which is to deliver best in class digital initiatives for all its stakeholders, customers, intermediaries and the marketing team. The platform will also serve as an open platform, enabling swift integration with FinTech companies and bancassurance partners. Siddhartha Mohanty, CEO&MD of LIC, said, Our collaboration with Infosys marks a significant milestone in our digital transformation journey. It will not only enhance our operational capabilities, but also enable us to cater to our vast customer, agent and employee base with newer, more personalized experiences. We are committed to leveraging the latest technologies that Infosys has to offer, including Cloud and Enterprise AI, to drive innovation and improve our offerings.