Microsoft Teams Introduces AI-Powered Follow-Up Questions Feature

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On Tue, 14 Jan, 8:03 AM UTC

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Microsoft is set to launch a new AI feature for Teams that automatically suggests follow-up questions during meetings, potentially extending conversation lengths but also raising questions about meeting efficiency.

Microsoft Teams' New AI-Powered Feature: Extending Conversations or Prolonging Meetings?

Microsoft is set to introduce a new artificial intelligence (AI) feature for its Teams platform that could potentially change the dynamics of virtual meetings. The upcoming update to Microsoft's Copilot, an AI assistant integrated into Teams, will automatically suggest follow-up questions to "keep the conversation going" after responding to user prompts during meetings 1.

The New Copilot Feature

The feature, announced on the Microsoft 365 Roadmap, is designed to generate follow-up questions based on Copilot's previous responses. These questions could focus on specific topics, request additional details, or seek clarification on statements made by meeting participants 2. While the "Suggest follow-up questions" function already exists as a Copilot prompt in Teams, the new update will make this process automatic, potentially extending the duration of meetings.

AI's Expanding Role in Virtual Meetings

This development is part of a broader trend of AI integration in virtual meeting platforms. Zoom, for instance, launched its AI Companion 2.0 in October 2024, offering similar in-meeting tools to enhance understanding and participation 1. These AI assistants aim to provide various functionalities, including:

  1. Meeting transcription
  2. Catching up latecomers
  3. Clarifying discussion points
  4. Identifying action items

Potential Benefits and Concerns

The introduction of AI-suggested follow-up questions in Teams meetings presents both opportunities and challenges:

Potential Benefits:

  • Enhanced clarity and understanding among participants
  • Encouragement of more in-depth discussions
  • Assistance for less experienced or shy team members in asking pertinent questions

Potential Concerns:

  • Risk of unnecessarily prolonging meetings
  • Potential for increased multitasking and reduced active participation
  • Blurring the line between meetings and emails due to comprehensive transcriptions and summaries

Timeline and Availability

Microsoft plans to roll out this new Copilot feature in March 2025. It will be available to Teams users on both Windows and Mac desktop platforms worldwide 2.

The Future of AI in Collaborative Tools

This update is part of Microsoft's ongoing efforts to enhance Teams with AI capabilities. Other recent improvements include multi-lingual meeting transcription and improved document summaries generated by Copilot 2. As AI continues to evolve, its integration into collaborative tools like Teams is likely to deepen, potentially reshaping how we conduct and perceive virtual meetings in the workplace.

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