Mission Cloud Unveils AI-Powered Service for AWS Optimization

Mission Cloud Launches AI Service To Optimize AWS Solutions

'The significant opportunities within the Mission AI Foundation lie in what comes after they launch an AI application,' says Ted Stuart, president and COO at Mission Cloud. 'Many businesses think that launching a service is like crossing the finish line, when in reality they're just getting started. We help guide customers through that realization.' Mission Cloud has launched Mission AI Foundation, an all-inclusive service designed to help businesses optimize their AI solutions on Amazon Web Services. The service combines support, engineering, strategy and guidance to help organizations manage their cloud infrastructure and build better AI practices. "The significant opportunities within the Mission AI Foundation lie in what comes after they launch an AI application," Ted Stuart, president and COO at Mission Cloud (pictured), told CRN. "Many businesses think that launching a service is like crossing the finish line when in reality they're just getting started. We help guide customers through that realization." The widespread interest in AI adoption is often met with significant challenges and concerns such as financial management, security and knowledge gaps. Mission AI Foundation combines AI expertise and cost management for efficient growth in a business. Los Angeles-based Mission Cloud, which is on CRN's 2024 MSP 500 list, provides a comprehensive approach through the service to enable customers to focus on innovation and growth. [Related: AWS, Mission Cloud Sign Deal To 'Accelerate' Generative AI] "The two primary areas of concern for our customers regarding AI and AI tools are the reliability of the models and understanding the return on investment," Stuart said. "One of the major concerns customers have with AI is not getting swept up in the hype, particularly when it involves understanding ROI and building a solid business case for their specific use cases." Mission AI Foundation leverages Mission Control, the company's cloud services platform, alongside Amazon QuickSight and Amazon Q, to provide cost visualization and management capabilities. The service engages customers in a number of ways including AI solutions optimization, architecture guidance and prompt engineering; continuous cost optimization and ongoing financial management; guidance on foundational best practices and cloud governance; 24/7 enterprise support and cloud strategy for adopting technologies. It gives businesses access to a team of certified cloud analysts, technical account managers, solutions architects and AI engineers. It also offers continuous guidance on prompting best practices to improve accuracy, reduce hallucinations, and enhance overall model performance. "We talked to a few external companies and Mission was our clear preference," Matt Cielecki, CTO of Los Angeles-based audio and video media company JibJab, said in a statement. "They understood our problem and portrayed very clearly how they could use existing and cutting-edge technology to solve it. It gave us the confidence that if we needed something changed or explained, Mission would be able to do it in a way that we'd be able to understand." Stuart said Mission Cloud collaborated with hundreds of customers on AI use cases, witnessing firsthand how AI can transform businesses and drive "remarkable achievements." "We take pride in being part of this journey and supporting real customers who are making significant contributions to their industries," he said.

Mission Cloud launches AI optimization service for AWS users - SiliconANGLE

Mission Cloud launches AI optimization service for AWS users Managed cloud service provider Mission Cloud Services Inc. today announced the launch of Mission AI Foundation, a new service designed to help businesses optimize their AI solutions on Amazon Web Services Inc. while also adhering to best practices and cost management. The service has been created to assist companies that are interested in AI but are often put off by significant challenges and concerns, such as financial management, security and knowledge gaps. The idea of Mission AI Foundation is to give companies who are eager to harness the power of AI a way to move forward safely and efficiently. The service combines support, engineering, strategy and guidance to help organizations manage their cloud infrastructure and build for the future of AI. It's built on five pillars of continuous engagement: AI solutions optimization and architecture guidance, continuous cost and financial management, best practices and cloud governance, 24/7 enterprise support with AWS backing, and cloud strategy for transformative technology adoption. "To build robust AI workloads, it's crucial to have well-architected cloud infrastructure as the foundation," said Ted Stuart, president and chief operating officer of Mission Cloud. "Mission AI Foundation provides the expertise and tools necessary to optimize both AI solutions and the underlying cloud and data architecture, manage costs, and align with best practices." Key features of Mission AI Foundation include access to a team of certified cloud analysts, technical account managers, solutions architects and AI engineers. The service focuses on improving token usage to ensure economical and high-performing AI operations, offering Engineer Assist -- AI with pay-as-you-go engineering support. Additionally, AI Foundation provides continuous guidance on prompting best practices to enhance accuracy, optimize templates, reduce hallucinations and improve overall model performance. The service also offers 24/7 support with AWS Enterprise-level service level agreements and includes Large Language Model Operations to build and maintain a dedicated operations pipeline. "This comprehensive approach enables our customers to focus on innovation and growth, knowing their AI initiatives are built on a reliable, secure and efficient platform," Stuart added. AI Foundation leverages Mission Control, the company's cloud services platform, along with Amazon QuickSight and Amazon Q, to provide users with detailed cost visualization and management tools. Ryan Ries, Mission Cloud's practice lead and general manager of data, analytics and machine learning, and founder and Chief Executive Simon Anderson spoke with theCUBE, SiliconANGLE Media's livestreaming studio in December, discussing how the company is helping companies adopt AI and its partnership with AWS.