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On Thu, 5 Dec, 4:02 PM UTC
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[1]
RingCentral Fuels Growth and Innovation in India with New Bangalore Office
New Bangalore office to accommodate 700+ employees, supporting RingCentral's rapid growth and expansion in India RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced the opening of its new state-of-the-art office in Bangalore. This investment underscores RingCentral's commitment to India as a pivotal center for innovation, facilitating business collaboration and reinforcing the company's rapid growth trajectory in the region. The new office unveiling follows RingCentral recently obtaining approval of a PAN-India license from the Department of Telecommunications (DoT), authorizing service delivery across all 22 telecom circles in the country. "India is a critical market for RingCentral, and our opening of this new office is a testament to our strong belief in the incredible talent and innovation that thrives in India," said Kira Makagon, Chief Innovation Officer & CMO at RingCentral. "This expansion not only strengthens our presence in a key strategic region, but also fuels our mission to drive groundbreaking innovative solutions in global business communications." Located in a prime location next to the Swami Vivekanand Road metro station, with convenient access to Indiranagar's vibrant social scene, restaurants, and shopping, the new facility is designed to accommodate 700+ employees. With numerous collaboration spaces, wellness rooms, and an in-house cafeteria, the office provides a world-class work environment focused on employee engagement and well-being. "Our local presence, combined with our AI-driven cloud communications and contact center solutions, positions us to be a true partner for Indian businesses seeking to elevate their internal employee collaboration and drive superior customer experiences," said Sathesh Murthy, MD & Engineering Head, RingCentral. "We are incredibly excited to expand our presence in Bangalore and contribute to the growth of the local tech community." RingCentral's investment in India extends beyond infrastructure. The company is actively expanding its R&D efforts in areas such as AI, Business Collaboration, Contact Center solutions, and next-generation communication technologies catering to global customer needs, further solidifying its commitment to the Indian market. The company is also scaling its customer support, service engineering, and site reliability engineering (SRE) teams to ensure exceptional service for its growing customer base in the region.
[2]
RingCentral Fuels Growth and Innovation in India with New Bangalore Office
RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced the opening of its new state-of-the-art office in Bangalore. This investment underscores RingCentral's commitment to India as a pivotal center for innovation, facilitating business collaboration and reinforcing the company's rapid growth trajectory in the region. The new office unveiling follows RingCentral recently obtaining approval of a PAN-India license from the Department of Telecommunications (DoT), authorizing service delivery across all 22 telecom circles in the country. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20241204375194/en/ "India is a critical market for RingCentral, and our opening of this new office is a testament to our strong belief in the incredible talent and innovation that thrives in India," said Kira Makagon, Chief Innovation Officer & CMO at RingCentral. "This expansion not only strengthens our presence in a key strategic region, but also fuels our mission to drive groundbreaking innovative solutions in global business communications." Located in a prime location next to the Swami Vivekanand Road metro station, with convenient access to Indiranagar's vibrant social scene, restaurants, and shopping, the new facility is designed to accommodate 700+ employees. With numerous collaboration spaces, wellness rooms, and an in-house cafeteria, the office provides a world-class work environment focused on employee engagement and well-being. "Our local presence, combined with our AI-driven cloud communications and contact center solutions, positions us to be a true partner for Indian businesses seeking to elevate their internal employee collaboration and drive superior customer experiences," said Sathesh Murthy, MD & Engineering Head, RingCentral. "We are incredibly excited to expand our presence in Bangalore and contribute to the growth of the local tech community." RingCentral's investment in India extends beyond infrastructure. The company is actively expanding its R&D efforts in areas such as AI, Business Collaboration, Contact Center solutions, and next-generation communication technologies catering to global customer needs, further solidifying its commitment to the Indian market. The company is also scaling its customer support, service engineering, and site reliability engineering (SRE) teams to ensure exceptional service for its growing customer base in the region. About RingCentral RingCentral is a global leader in AI-powered trusted business communications, contact center, conversational intelligence, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence and unlocks rich customer and employee interactions to provide insights and improved business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of hundreds of thousands of customers and millions of users worldwide. Visit ringcentral.com to learn more. © 2024 RingCentral, Inc. All rights reserved. RingCentral and the RingCentral logo are trademarks of RingCentral, Inc.
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RingCentral, a leader in AI-powered business communications, opens a new office in Bangalore, India, accommodating 700+ employees and focusing on AI innovation and R&D efforts.
RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, has announced the opening of a new state-of-the-art office in Bangalore, India. This move underscores the company's commitment to India as a key center for innovation and business collaboration 1.
The opening of the new office follows RingCentral's recent acquisition of a PAN-India license from the Department of Telecommunications (DoT). This license authorizes the company to deliver services across all 22 telecom circles in the country, significantly expanding its operational capabilities 2.
The new Bangalore office is strategically located near the Swami Vivekanand Road metro station, offering easy access to Indiranagar's vibrant social and commercial areas. Designed to accommodate over 700 employees, the facility features:
This world-class work environment is focused on enhancing employee engagement and well-being 1.
RingCentral's investment in India goes beyond physical infrastructure. The company is actively expanding its R&D efforts in several key areas:
These initiatives aim to cater to global customer needs and solidify RingCentral's commitment to the Indian market 2.
Sathesh Murthy, MD & Engineering Head at RingCentral, emphasized the company's position as a partner for Indian businesses: "Our local presence, combined with our AI-driven cloud communications and contact center solutions, positions us to be a true partner for Indian businesses seeking to elevate their internal employee collaboration and drive superior customer experiences" 1.
To support its growing customer base in the region, RingCentral is scaling various teams, including:
This expansion aims to ensure exceptional service delivery and maintain high standards of customer satisfaction 2.
RingCentral is a global leader in AI-powered trusted business communications, offering a range of solutions including contact center, conversational intelligence, video, and hybrid event technologies. With a focus on reliable and secure cloud communications, the company has earned the trust of hundreds of thousands of customers and millions of users worldwide 2.
Reference
[2]
RingCentral obtains a PAN-India license to offer fully compliant Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions across India, featuring AI-powered capabilities for enhanced business communications and customer experiences.
2 Sources
2 Sources
Reltio, an AI-powered data unification company, opens its largest global technology hub in Bengaluru, India, focusing on AI and cloud innovation while planning to increase its workforce by 70%.
3 Sources
3 Sources
RingCentral introduces AI Receptionist (AIR), an AI-driven phone agent designed to streamline customer interactions and call routing, marking the company's entry into agentic AI for business communications.
2 Sources
2 Sources
Verint, a leader in customer experience automation, is expanding its Global Innovation Center in Bangalore, India, with plans to grow to 1,000 employees by 2026. The expansion aims to accelerate AI-driven innovation in CX automation.
2 Sources
2 Sources
OpenText, a leader in information management, has significantly expanded its presence in India with a new 70,000 sq ft Center of Excellence in Bangalore, focusing on AI and digital transformation as part of its OpenText 3.0 strategy.
2 Sources
2 Sources
