Roblox Implements Mandatory AI-Powered Age Verification to Address Child Safety Concerns

Reviewed byNidhi Govil

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Roblox introduces facial recognition technology to verify user ages and create age-based chat groups, responding to mounting lawsuits and regulatory pressure over child safety on its platform.

Revolutionary Safety Measures Target Child Protection

Roblox, the popular online gaming platform with nearly 380 million monthly active users worldwide, has announced mandatory AI-powered age verification for all users seeking to access chat features. The system, set to launch in early December 2024, represents what the company calls a "safety gold standard" for the gaming industry

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Source: ET

Source: ET

The age-verification technology utilizes facial recognition to perform 3D scans of players' faces through webcams or mobile devices. Users must take a video selfie and move their face in specific directions to ensure authenticity before the AI estimates their age

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. According to Chief Safety Officer Matt Kaufman, the system can accurately estimate ages within one to two years for users between five and 25 years old

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Source: CNET

Source: CNET

Age-Based Chat Groups and Privacy Protections

Once verified, users are categorized into specific age groups: under 9, 9-12, 13-15, 16-17, 18-20, and 21+. Players can only communicate with peers in their designated group or similar age ranges, with those under nine requiring explicit parental permission to chat

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. The verification process is handled by third-party vendor Persona, which immediately deletes captured images after processing

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Roblox CEO David Baszucki emphasized privacy protections during a CBS Mornings interview, stating that images "are deleted soon after [Roblox] process[es] them" and are not stored by the company

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. Users who disagree with their age estimation can provide government ID or use parental consent to correct their classification

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Source: The Conversation

Source: The Conversation

Legal Pressures Drive Policy Changes

The implementation comes amid mounting legal challenges and regulatory scrutiny. Dozens of families have filed lawsuits against Roblox alleging sexual abuse and child exploitation, while state attorneys general in Florida, Texas, Louisiana, and Kentucky have launched investigations or legal actions

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. Texas Attorney General Ken Paxton specifically accused Roblox of "ignoring online safety laws while deceiving parents about the dangers of its platform"

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A California judge recently declined Roblox's motion to move one lawsuit into private resolution, representing a significant setback for the company's legal strategy

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. The platform has also faced high-profile incidents, including a California man accused of kidnapping and engaging in unlawful conduct with a 10-year-old child he met on Roblox

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Global Rollout and Industry Impact

The age verification requirement will first be enforced in Australia, New Zealand, and the Netherlands during the first week of December 2024, before expanding globally in early January 2025

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. The timing coincides with Australia's social media age restrictions launching December 10, though Roblox will not be included in that country's social media ban for under-16s

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Roblox positions itself as the first online gaming or communication platform to require facial age checks for chat access, potentially establishing new industry standards

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. The company has also launched a Safety Center hub providing information for parents and enhanced parental control tools

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