Salesforce Announces $500 Million AI Investment in Saudi Arabia, Expanding Global AI Footprint

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On Tue, 11 Feb, 12:06 AM UTC

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Salesforce plans a significant $500 million investment in Saudi Arabia to boost AI innovation, introduce Hyperforce, and expand its partner ecosystem, marking a major step in the company's global AI strategy.

Salesforce's Strategic $500 Million AI Investment in Saudi Arabia

Salesforce, the cloud software giant, has announced plans to invest $500 million in Saudi Arabia, focusing on accelerating artificial intelligence (AI) innovation and expanding its presence in the region. This significant investment, revealed at the LEAP 2025 global tech event, aligns with Salesforce's broader strategy to enhance its AI capabilities and global footprint 1.

Key Components of the Investment

The investment encompasses several crucial initiatives:

  1. Hyperforce Introduction: Salesforce will launch Hyperforce, its platform architecture, in Saudi Arabia through a strategic partnership with Amazon Web Services (AWS). This move will enable Salesforce's global customers to run workloads locally via a distributed public cloud infrastructure 2.

  2. Agentforce Expansion: The company plans to scale its AI-driven automation platform, Agentforce, to enhance productivity and business growth in the region 1.

  3. AI Workforce Development: Salesforce aims to upskill 30,000 Saudi citizens in AI by 2030, with a particular focus on women's participation through partnerships, including one with Princess Nourah University (PNU) 1.

  4. Strategic Partnerships: Collaborations with global consulting firms such as Capgemini, Deloitte, IBM, PwC, and Globant will help tailor AI solutions for businesses in the Kingdom and expand the use of Agentforce 3.

  5. Arabic Language Support: Salesforce will provide support in Arabic for its AI-related product suite, enhancing accessibility for local businesses 3.

Global AI Investment Landscape

Salesforce's investment comes amid a surge in AI-related investments globally. The announcement was made at Saudi Arabia's LEAP 2025 event, where the country attracted $14.9 billion worth of new AI investments 4. This trend is partly attributed to the waning eagerness for strong AI regulation, especially after U.S. President Donald Trump revoked his predecessor's 2023 executive order that had established guardrails around the technology 2.

Salesforce's Broader AI Strategy

This investment is part of Salesforce's larger AI-focused strategy:

  1. Job Restructuring: Recently, Salesforce cut 1,000 jobs while simultaneously ramping up hiring for AI sales roles, with plans to hire 2,000 employees to promote its AI products 4.

  2. Regional Expansion: The company plans to set up a regional headquarters in Riyadh, further solidifying its presence in the Middle East 3.

  3. AI Sustainability: Salesforce has launched the AI Energy Score tool in partnership with Hugging Face, Cohere, and Carnegie Mellon University to evaluate the energy efficiency of different AI models 4.

As the AI landscape continues to evolve, Salesforce's substantial investment in Saudi Arabia marks a significant step in its global AI strategy, potentially reshaping the region's technological landscape and workforce development in the coming years.

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