Salesforce Announces $500 Million AI Investment in Saudi Arabia, Expanding Global AI Footprint

Salesforce Announces USD 500 Million Investment in Saudi Arabia to Drive AI Innovation

Strategic partnerships with Capgemini, Deloitte, IBM, PwC, and Globant to expand AI solutions. Salesforce has announced plans to invest USD 500 million in Saudi Arabia to accelerate AI innovation, enhance workforce development, and expand its local partner ecosystem to support local businesses in the region. This follows the company's pledge at Davos to expand its presence in Saudi Arabia with a new regional headquarters in Riyadh. Also Read: Salesforce to Cut 1,000 Jobs Amid AI Expansion: Report In a statement on February 10, 2025, Salesforce said, "The increasing adoption of Agentforce, Salesforce's digital labour platform, by businesses in the region underscores the growing demand for AI-driven solutions and reinforces Salesforce's commitment to this technology in the Kingdom." As part of the investment, Salesforce will introduce Hyperforce, its platform architecture delivered through a strategic partnership with Amazon Web Services, in Saudi Arabia. This will enable Salesforce's global customer base to run workloads locally through a distributed public cloud infrastructure. "We are entering a new era where autonomous AI agents working with humans are transforming workforces and businesses across the globe," said Marc Benioff, Chair and CEO of Salesforce. "With Agentforce, Hyperforce, and our global partner ecosystem, we are empowering Saudi organisations to deliver unprecedented levels of productivity, growth, and customer success." Also Read: Salesforce Introduces New Family of Multimodal Action Models Named TACO Hyperforce Expansion: Partnering with AWS to launch Hyperforce in Saudi Arabia, enabling local cloud infrastructure while ensuring compliance with regulations. Agentforce Adoption: Scaling AI-driven automation to enhance productivity and business growth. AI Workforce Development: Upskilling 30,000 Saudi citizens in AI, with a focus on women's participation through partnerships, including one with Princess Nourah University (PNU). Strategic Partnerships: Salesforce will also partner with Capgemini, Deloitte, IBM, PwC, and Globant to tailor AI solutions for businesses in the Kingdom and expand the use of Agentforce, its product for customer service agents. Arabic AI Support: Salesforce will also provide support in Arabic language for its AI-related product suite. Salesforce announced the investment at Saudi Arabia's global tech event, LEAP 2025.

Salesforce plans $500 million in AI-related investments in Saudi Arabia

(Reuters) - Cloud software seller Salesforce said on Monday that it plans to invest $500 million in Saudi Arabia related to artificial intelligence, as countries compete to secure investments in the nascent but critical technology. As part of the investment, Salesforce will introduce Hyperforce, its platform architecture delivered through a strategic partnership with Amazon Web Services, in the country. There has been a spate of announcements of new investments in AI, as eagerness to strongly regulate the nascent technology has waned, especially after U.S. President Donald Trump revoked his predecessor's 2023 executive order that had put guardrails around the technology. Salesforce will also partner with Capgemini, Deloitte, Globant, IBM, and PwC to expand the use of Agentforce, its product for customer service agents. It will also provide support in Arabic language for its AI-related product suite. The company made the announcement on Thursday at Saudi's global tech event, LEAP 2025, where the country attracted $14.9 biilion worth of new AI investments. Earlier this month, Salesforce said it planned to setting up a regional headquarters in Riyadh and upskill 30,000 Saudi citizens by 2030. (Reporting by Rishi Kant in Bengaluru; Editing by Leroy Leo)

Salesforce plans $500 million in AI-related investments in Saudi Arabia

Feb 10 (Reuters) - Cloud software seller Salesforce (CRM.N), opens new tab said on Monday that it plans to invest $500 million in Saudi Arabia related to artificial intelligence, as countries compete to secure investments in the nascent but critical technology. As part of the investment, Salesforce will introduce Hyperforce, its platform architecture delivered through a strategic partnership with Amazon Web Services, in the country. There has been a spate of announcements of new investments in AI, as eagerness to strongly regulate the nascent technology has waned, especially after U.S. President Donald Trump revoked his predecessor's 2023 executive order that had put guardrails around the technology. Salesforce will also partner with Capgemini, Deloitte, Globant, IBM, and PwC to expand the use of Agentforce, its product for customer service agents. It will also provide support in Arabic language for its AI-related product suite. The company made the announcement on Thursday at Saudi's global tech event, LEAP 2025, where the country attracted, opens new tab $14.9 biilion worth of new AI investments. Earlier this month, Salesforce said it planned to setting up a regional headquarters in Riyadh and upskill 30,000 Saudi citizens by 2030. Reporting by Rishi Kant in Bengaluru; Editing by Leroy Leo Our Standards: The Thomson Reuters Trust Principles., opens new tab Suggested Topics:Artificial Intelligence

Salesforce And AWS Pledge $500M To Boost AI Development In Saudi Arabia Salesforce Collaborates With Amazon Web Services To Pledge $500M For AI Development In Saudi Arabia. Plans To Introduce Arabic Language Support For Its AI Product Suite. - Amazon.com (NASDAQ:AMZN), Salesforce (NYSE:CRM)

Cloud software leader, Salesforce CRM, has declared its intention to invest $500 million in Saudi Arabia to bolster artificial intelligence (AI) development. What Happened: Salesforce will roll out Hyperforce, its platform architecture, in Saudi Arabia in a strategic alliance with Amazon Web Services AMZN. The company announced that it will collaborate with Capgemini, Deloitte, Globant, IBM IBM and PwC to expand the use of Agentforce, its customer service agent solution, and introduce Arabic language support for its AI-related product suite. The announcement was made at the LEAP 2025 global tech event in Saudi Arabia, where the country secured $14.9 billion in fresh AI investments. This initiative aligns with Salesforce's broader strategy in the region, which involves setting up a regional headquarters in Riyadh and equipping 30,000 Saudi citizens with new skills by 2030. SEE ALSO: Google DeepMind CEO Calls DeepSeek AI 'Best Work' From China, But Says Hype Is Overblown: 'There's No Actual New Scientific Advance' Why It Matters: This investment comes on the heels of Salesforce's recent strategic moves in the AI sector. Last week, the company cut 1,000 jobs while simultaneously ramping up hiring for AI sales roles. The company was said to be hiring 2,000 employees for sales roles to promote its artificial intelligence products, as announced by CEO Marc Benioff in December. This latest investment in Saudi Arabia underscores Salesforce's commitment to expanding its AI capabilities and footprint globally. The company is not just focussing on enhancing its AI initiatives but is also concerned about its environmental impact. Yesterday, it launched a tool, AI Energy Score, in partnership with Hugging Face, Cohere, and Carnegie Mellon University, to evaluate the relative energy efficiency of different AI models. Boris Gamazaychikov, Head of AI Sustainability at Salesforce emphasized how important it is have to a standardized approach to measure and disclose such information. Meanwhile, Wedbush analyst Dan Ives identified Palantir Technologies PLTR and Salesforce as the leading AI software investments for the year. He stated in a note that 2025 will experience a surge in enterprise consumption, broad adoption of large language models (LLMs), and an expansion of generative AI applications. READ ALSO: Buying Palantir Stock Today Is Like Buying Tesla Stock 10 Years Ago, Dan Ives Says: 'This Could Be A $1 Trillion Market Cap' Image via Shutterstock Disclaimer: This content was partially produced with the help of AI tools and was reviewed and published by Benzinga editors. AMZNAmazon.com Inc$232.08-0.45%Overview Rating:Good62.5%Technicals Analysis1000100Financials Analysis400100WatchlistOverviewCRMSalesforce Inc$327.08-0.04%IBMInternational Business Machines Corp$249.00-0.11%PLTRPalantir Technologies Inc$116.810.14%Market News and Data brought to you by Benzinga APIs