Shadowfax Unveils AI-Powered SF Shield to Revolutionize E-Commerce Logistics Security

Shadowfax Launches SF Shield to Redefine Digital Commerce Logistics with AI-Powered Security

Shadowfax, India's leading provider of e-commerce express parcel and value-added solutions, has unveiled SF Shield, a pioneering technology initiative designed to revolutionize logistics security and operational efficiency. SF Shield serves as a multi-layered security framework that combines two major innovations -- Track & Trace Solution and SF Eye to enhance visibility, security, and control across logistics operations. SF Shield integrates stream-based geospatial algorithms and neural network-based AI for video and image processing, enabling real-time detection of anomalous patterns. Given the high level of oversight required for gig workers, SF Shield provides a robust tracking mechanism that minimizes discrepancies and enhances operational transparency. At a time when the e-commerce industry is rapidly expanding, logistics networks face increased risks -- ranging from shipment mishandling to fraud within the supply chain. SF Shield boosts business protection and client security by significantly reducing risks at every stage of the delivery process. With comprehensive tracking and security measures, it improves operational efficiency while ensuring effective risk mitigation through quantifiable metrics. The Track and Trace Solution is an in-house surveillance network that seamlessly integrates with Shadowfax's proprietary order management system. With over 20 million scans performed daily, real-time alerts are triggered for issues such as misorting, mishandling, or loss prevention. Shadowfax has deployed high-definition bullet cameras, capturing more than 4 million images and videos at critical points throughout the operational journey. The underlying AI engine processes video footage of each scan to verify that the correct user is scanning the package and placing it in the appropriate bin, further reducing errors and ensuring compliance. Doorstep scanning quality checks, combined with geo-location data and real-time frequency tracking, provide complete shipment visibility, strengthening security and operational efficiency. Meanwhile, SF Eye plays a crucial role in maintaining security and service quality within the gig workforce. Identity impersonation remains a significant challenge in India, leading to potential risks in logistics operations. To address this, SF Eye ensures strict verification protocols, preventing fraudulent activities and ensuring that only verified riders handle shipments. By continuously monitoring rider performance and compliance, it helps maintain high customer experience standards while enhancing overall operational reliability. Commenting on the launch, Vaibhav Khandelwal, Co-Founder & CTO at Shadowfax, said, "At Shadowfax, technology is at the core of our mission to transform digital commerce logistics. SF Shield is more than just an upgrade -- it's a fundamental shift in how security and efficiency are embedded into last-mile operations. By leveraging AI-powered tracking and intelligent automation, we are not just preventing risks but redefining the future of logistics security." SF Shield reinforces logistics security by minimizing discrepancies and enhancing shipment integrity across the supply chain. As the e-commerce industry expands, SF Shield sets a new benchmark for reliability and security thus strengthening Shadowfax's commitment to seamless and trustworthy deliveries. For more information on SF Shield and other innovative solutions from Shadowfax Technology Private Limited, visit www.shadowfax.in. About Shadowfax A new-age, AI-led logistics company, Shadowfax is on a mission to become the primary enabler of digital commerce in India. Its custom-built platform addresses the diverse and complex logistics needs of the digital commerce ecosystem, serving a wide array of clients -- from e-commerce and quick-commerce companies to food marketplaces, direct-to-consumer brands, and on-demand mobility providers.

Shadowfax launches SF Shield to redefine digital commerce logistics with AI-powered security

Combining AI-driven Track & Trace and SF Eye systems, it ensures real-time monitoring and verification, reducing risks and improving operational transparency across e-commerce delivery processes.Shadowfax, a provider of e-commerce express parcel and value-added solutions, has unveiled SF Shield, a pioneering technology initiative designed to revolutionize logistics security and operational efficiency. SF Shield serves as a multi-layered security framework that combines two major innovations -- Track & Trace Solution and SF Eye to enhance visibility, security, and control across logistics operations. SF Shield integrates stream-based geospatial algorithms and neural network-based AI for video and image processing, enabling real-time detection of anomalous patterns. Given the high level of oversight required for gig workers, SF Shield provides a robust tracking mechanism that minimizes discrepancies and enhances operational transparency. At a time when the e-commerce industry is rapidly expanding, logistics networks face increased risks -- ranging from shipment mishandling to fraud within the supply chain. SF Shield boosts business protection and client security by significantly reducing risks at every stage of the delivery process. With comprehensive tracking and security measures, it improves operational efficiency while ensuring effective risk mitigation through quantifiable metrics. The Track and Trace Solution is an in-house surveillance network that seamlessly integrates with Shadowfax's proprietary order management system. With over 20 million scans performed daily, real-time alerts are triggered for issues such as misorting, mishandling, or loss prevention. Shadowfax has deployed high-definition bullet cameras, capturing more than 4 million images and videos at critical points throughout the operational journey. The underlying AI engine processes video footage of each scan to verify that the correct user is scanning the package and placing it in the appropriate bin, further reducing errors and ensuring compliance. Doorstep scanning quality checks, combined with geo-location data and real-time frequency tracking, provide complete shipment visibility, strengthening security and operational efficiency. Meanwhile, SF Eye plays a crucial role in maintaining security and service quality within the gig workforce. Identity impersonation remains a significant challenge in India, leading to potential risks in logistics operations. To address this, SF Eye ensures strict verification protocols, preventing fraudulent activities and ensuring that only verified riders handle shipments. By continuously monitoring rider performance and compliance, it helps maintain high customer experience standards while enhancing overall operational reliability. Vaibhav Khandelwal, Co-Founder & CTO at Shadowfax, said, in a statement, "At Shadowfax, technology is at the core of our mission to transform digital commerce logistics. SF Shield is more than just an upgrade -- it's a fundamental shift in how security and efficiency are embedded into last-mile operations. By leveraging AI-powered tracking and intelligent automation, we are not just preventing risks but redefining the future of logistics security." SF Shield reinforces logistics security by minimizing discrepancies and enhancing shipment integrity across the supply chain. As the e-commerce industry expands, SF Shield sets a new benchmark for reliability and security thus strengthening Shadowfax's commitment to seamless and trustworthy deliveries."