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On Wed, 9 Oct, 4:09 PM UTC
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[1]
Australia's TPG Telecom Taps Mavenir to Boost Voice Security For Mobile Users and Block AI-Driven Scam Calls
RICHARDSON, Texas, Oct. 09, 2024 (GLOBE NEWSWIRE) -- Mavenir, the Network Software Provider building the future of networks with cloud-native solutions that run on any cloud, today announces that its advanced machine learning (ML) technology is being used by TPG Telecom to protect mobile users from the increasing scourge of AI-driven scam and spam voice calls - resulting in a 280 per cent increase in the number of fraudulent calls being blocked before they reach TPG Telecom customers' mobile phones. The Australian telco is already benefiting from Mavenir's intelligent SpamShield technology protection for SMS messaging for several years. Mavenir is now supplying its robust, real-time CallShield solution -to protect TPG Telecom's customers across its Vodafone, TPG, iiNet and felix brands from the nuisance and threat of automated and deepfake voice calls initiated by fraudsters. In the first six months of this year, Mavenir's CallShield technology has blocked almost 19 million fraudulent mobile calls from reaching TPG Telecom's customers. This equates to blocking 103,000 illicit calls from reaching customers per day, and more than triple the 4.9 million calls blocked in the first half of 2023. This represents some of the highest scam and spam call prevention figures in the industry. TPG Telecom also uses Mavenir's SpamShield platform to stop fraudulent SMS from reaching its mobile users. In the first six months of 2024, Mavenir's technology blocked more than 59.6 million fraudulent text messages from reaching TPG Telecom's customers. Communication Service Providers (CSPs) globally are facing a constantly evolving flow of unsolicited spam and fraud traffic - across both data and voice services - which is increasingly driven by sophisticated AI techniques, making it very difficult to detect and control. In addition to creating a poor experience for users and significant revenue losses for operators, a 2022 report by the Australian Competition and Consumer Commission highlighted that phone scams cost Australians a concerning A$141 million in losses. The Australian Communications and Media Authority (ACMA), the regulator of the country's telecommunications system, is spearheading industry action to crack down on spam and scam calls and ensure that consumers are adequately protected - enforcing regulatory compliance from operators and supporting the roll-out of effective security solutions from technology vendors. Mavenir's CallShield solution uses real-time machine learning technology to carry out automated security analysis and proactive defense across voice services - helping operators to stay one step ahead of the scammers. The CallShield solution provides CSPs with 360-degree control to effectively address specific situations within their networks with unrivalled speed and flexibility. While traditional detection and prevention techniques are based on deterministic rules that can be easily detected and bypassed, CallShield's ML detection algorithms with built-in intelligence adapt to current network conditions and subscriber behavior to continually detect and block attempted activity from spammers and fraudster. TPG Telecom Chief Technology Officer Giovanni Chiarelli said: "Our business is built on the trust of our customers. We are committed to embracing new technologies that provide the best possible protection against the nuisance and threat of malicious harm posed by these spammers and scammers. We are pleased Mavenir's CallShield technology is providing real-time, automated security analysis and effective security for customers across our voice services." Jan Schaar, Asia Pacific Regional Vice President for Mavenir, added: "The speed and sophistication of the techniques being employed by scammers and fraudsters means that a reactive security approach based on purely "reporting" spam is no longer enough. To offer mobile users the assurance and peace of mind they need today, we need to work harder and smarter, and remain one step ahead at all times - continuously learning from and anticipating the scammers' next move. Our SpamShield platform, with its powerful ML-driven engine, is already delivering state-of-the-art, proactive security and protection across TPG's messaging services. We are happy to now be extending the solution span by providing our robust CallShield technology - ensuring that TPG's mobile customers can now enjoy the same superior protection from nuisance and malicious threats that arrive in the form of unwanted voice calls." Notes to editor: TPG official Press Release - TPG Telecom stops spams and scams from reaching customers with new call blocker CallShield - Mavenir SpamShield / Messaging Fraud - Mavenir About TPG Telecom TPG Telecom is an Australian telecommunications company which is home to some of Australia's most-loved telecommunications brands including Vodafone, TPG, iiNet, AAPT, Internode, Lebara and felix. As the second largest telecommunications company listed on the ASX, TPG Telecom has a strong challenger spirit and a commitment to delivering the best services and products to its customers. www.tpgtelecom.com.au. TPG Telecom PR Contact: media@tpgtelecom.com.au About Mavenir: Mavenir is building the future of networks today with cloud-native, AI-enabled solutions which are green by design, empowering operators to realize the benefits of 5G and achieve intelligent, automated, programmable networks. As the pioneer of Open RAN and a proven industry disruptor, Mavenir's award-winning solutions are delivering automation and monetization across mobile networks globally, accelerating software network transformation for 300+ Communications Service Providers in over 120 countries, which serve more than 50% of the world's subscribers. For more information, please visit www.mavenir.com Mavenir PR Contacts: Emmanuela Spiteri PR@mavenir.com Market News and Data brought to you by Benzinga APIs
[2]
Australia's TPG Telecom Taps Mavenir to Boost Voice Security For Mobile Users and Block AI-Driven Scam Calls
Mavenir, the Network Software Provider building the future of networks with cloud-native solutions that run on any cloud, today announces that its advanced machine learning (ML) technology is being used by TPG Telecom to protect mobile users from the increasing scourge of AI-driven scam and spam voice calls - resulting in a 280 per cent increase in the number of fraudulent calls being blocked before they reach TPG Telecom customers' mobile phones. The Australian telco is already benefiting from Mavenir's intelligent SpamShield technology protection for SMS messaging for several years. Mavenir is now supplying its robust, real-time CallShield solution -to protect TPG Telecom's customers across its Vodafone, TPG, iiNet and felix brands from the nuisance and threat of automated and deepfake voice calls initiated by fraudsters. In the first six months of this year, Mavenir's CallShield technology has blocked almost 19 million fraudulent mobile calls from reaching TPG Telecom's customers. This equates to blocking 103,000 illicit calls from reaching customers per day, and more than triple the 4.9 million calls blocked in the first half of 2023. This represents some of the highest scam and spam call prevention figures in the industry. TPG Telecom also uses Mavenir's SpamShield platform to stop fraudulent SMS from reaching its mobile users. In the first six months of 2024, Mavenir's technology blocked more than 59.6 million fraudulent text messages from reaching TPG Telecom's customers. Communication Service Providers (CSPs) globally are facing a constantly evolving flow of unsolicited spam and fraud traffic - across both data and voice services - which is increasingly driven by sophisticated AI techniques, making it very difficult to detect and control. In addition to creating a poor experience for users and significant revenue losses for operators, a 2022 report by the Australian Competition and Consumer Commission highlighted that phone scams cost Australians a concerning A$141 million in losses. The Australian Communications and Media Authority (ACMA), the regulator of the country's telecommunications system, is spearheading industry action to crack down on spam and scam calls and ensure that consumers are adequately protected - enforcing regulatory compliance from operators and supporting the roll-out of effective security solutions from technology vendors. Mavenir's CallShield solution uses real-time machine learning technology to carry out automated security analysis and proactive defense across voice services - helping operators to stay one step ahead of the scammers. The CallShield solution provides CSPs with 360-degree control to effectively address specific situations within their networks with unrivalled speed and flexibility. While traditional detection and prevention techniques are based on deterministic rules that can be easily detected and bypassed, CallShield's ML detection algorithms with built-in intelligence adapt to current network conditions and subscriber behavior to continually detect and block attempted activity from spammers and fraudster. TPG Telecom Chief Technology Officer Giovanni Chiarelli said: "Our business is built on the trust of our customers. We are committed to embracing new technologies that provide the best possible protection against the nuisance and threat of malicious harm posed by these spammers and scammers. We are pleased Mavenir's CallShield technology is providing real-time, automated security analysis and effective security for customers across our voice services." Jan Schaar, Asia Pacific Regional Vice President for Mavenir, added: "The speed and sophistication of the techniques being employed by scammers and fraudsters means that a reactive security approach based on purely "reporting" spam is no longer enough. To offer mobile users the assurance and peace of mind they need today, we need to work harder and smarter, and remain one step ahead at all times - continuously learning from and anticipating the scammers' next move. Our SpamShield platform, with its powerful ML-driven engine, is already delivering state-of-the-art, proactive security and protection across TPG's messaging services. We are happy to now be extending the solution span by providing our robust CallShield technology - ensuring that TPG's mobile customers can now enjoy the same superior protection from nuisance and malicious threats that arrive in the form of unwanted voice calls." About TPG Telecom TPG Telecom is an Australian telecommunications company which is home to some of Australia's most-loved telecommunications brands including Vodafone, TPG, iiNet, AAPT, Internode, Lebara and felix. As the second largest telecommunications company listed on the ASX, TPG Telecom has a strong challenger spirit and a commitment to delivering the best services and products to its customers. www.tpgtelecom.com.au TPG Telecom PR Contact: [email protected] About Mavenir Mavenir is building the future of networks today with cloud-native, AI-enabled solutions which are green by design, empowering operators to realize the benefits of 5G and achieve intelligent, automated, programmable networks. As the pioneer of Open RAN and a proven industry disruptor, Mavenir's award-winning solutions are delivering automation and monetization across mobile networks globally, accelerating software network transformation for 300+ Communications Service Providers in over 120 countries, which serve more than 50% of the world's subscribers. www.mavenir.com
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TPG Telecom partners with Mavenir to implement advanced machine learning technology, significantly increasing the blocking of AI-driven scam and spam calls for its Australian mobile users.
TPG Telecom, one of Australia's leading telecommunications companies, has significantly bolstered its defense against fraudulent calls by implementing Mavenir's advanced machine learning technology. This partnership has resulted in a remarkable 280% increase in the number of scam calls blocked before reaching TPG Telecom's customers 12.
Mavenir's CallShield solution, which utilizes real-time machine learning, is now protecting TPG Telecom's customers across its Vodafone, TPG, iiNet, and felix brands. This technology is specifically designed to combat the rising threat of automated and deepfake voice calls initiated by fraudsters 1.
In the first half of 2024, Mavenir's CallShield technology blocked nearly 19 million fraudulent mobile calls from reaching TPG Telecom's customers. This translates to an average of 103,000 illicit calls blocked per day, more than tripling the 4.9 million calls blocked in the same period of 2023 12.
TPG Telecom's partnership with Mavenir extends beyond voice calls. The company has been using Mavenir's SpamShield platform to protect its users from fraudulent SMS messages. In the first six months of 2024, over 59.6 million fraudulent text messages were blocked from reaching TPG Telecom's customers 1.
Communication Service Providers (CSPs) worldwide are facing an evolving landscape of spam and fraud traffic, increasingly driven by sophisticated AI techniques. This not only creates a poor user experience but also leads to significant revenue losses for operators. A 2022 report by the Australian Competition and Consumer Commission revealed that phone scams cost Australians A$141 million in losses 12.
The Australian Communications and Media Authority (ACMA) is leading efforts to crack down on spam and scam calls, enforcing regulatory compliance from operators and supporting the implementation of effective security solutions 1.
Mavenir's CallShield solution employs real-time machine learning to conduct automated security analysis and proactive defense across voice services. Unlike traditional detection methods based on deterministic rules, CallShield's ML algorithms adapt to current network conditions and subscriber behavior, providing a more robust defense against evolving threats 12.
Giovanni Chiarelli, TPG Telecom's Chief Technology Officer, emphasized the company's commitment to customer trust and embracing new technologies for protection against malicious threats 12.
Jan Schaar, Mavenir's Asia Pacific Regional Vice President, highlighted the need for a proactive security approach that goes beyond simple spam reporting. He stressed the importance of continuous learning and anticipation of scammers' tactics to provide mobile users with the necessary assurance and peace of mind 12.
This collaboration between TPG Telecom and Mavenir represents a significant step forward in the fight against AI-driven scams, setting a new standard for telecommunications security in Australia and potentially influencing similar efforts globally.
Mavenir's NIaaS, leveraging AI/ML for telco operations, wins the Advancing Artificial Intelligence award at the 2024 Global Telecoms Awards, showcasing its role in enabling autonomous 5G networks and improving operational efficiency.
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Mavenir partners with Intel to develop AI-enabled Open RAN solutions, aiming to improve cell edge problems and user experience in 5G networks.
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