Waymo Expands Autonomous Ride-Hailing Service to Teens, Starting in Phoenix

Waymo offers teen accounts for driverless rides

Waymo announced Tuesday that it is offering accounts for teens ages 14 to 17, starting in Phoenix. The Alphabet-owned company said that, beginning Tuesday, parents in Phoenix can use their Waymo accounts "to invite their teen into the program, pairing them together." Once their account is activated, teens can hail fully autonomous rides. Previously, users were required to be at least 18 years old to sign up for a Waymo account, but the age range expansion comes as the company seeks to increase ridership amid a broader expansion of its ride-hailing service across U.S. cities. Alphabet has also been under pressure to monetize AI products amid increased competition and economic headwinds. Waymo said it will offer "specially-trained Rider Support agents" during rides hailed by teens and loop in parents if needed. Teens can also share their trip status with their parents for real-time updates on their progress, and parents receive all ride receipts. Teen accounts are initially only being offered to riders in the metro Phoenix area. Teen accounts will expand to more markets outside California where the Waymo app is available in the future, a spokesperson said. Waymo's expansion to teens follows a similar move by Uber, which launched teen accounts in 2023. Waymo, which has partnerships with Uber in multiple markets, said it "may consider enabling access for teens through our network partners in the future." Already, Waymo provides more than 250,000 paid trips each week across Phoenix, the San Francisco Bay Area, Los Angeles, Atlanta, and Austin, Texas, and the company is preparing to bring autonomous rides to Miami and Washington, D.C., in 2026. In June, Waymo announced that it plans to manually drive vehicles in New York, marking the first step toward potentially cracking the largest U.S. city. Waymo said it applied for a permit with the New York City Department of Transportation to operate autonomously with a trained specialist behind the wheel in Manhattan.

Waymo offers teen accounts for driverless rides

A Waymo minivan arrives to pick up a passenger for an autonomous vehicle ride in Mesa, Ariz., in 2021.Ross D. Franklin / AP file Waymo announced Tuesday that it is offering accounts for teens ages 14 to 17, starting in Phoenix. The Alphabet-owned company said that, beginning Tuesday, parents in Phoenix can use their Waymo accounts "to invite their teen into the program, pairing them together." Once their account is activated, teens can hail fully autonomous rides. Previously, users were required to be at least 18 years old to sign up for a Waymo account, but the age range expansion comes as the company seeks to increase ridership amid a broader expansion of its ride-hailing service across U.S. cities. Alphabet has also been under pressure to monetize AI products amid increased competition and economic headwinds. Waymo said it will offer "specially-trained Rider Support agents" during rides hailed by teens and loop in parents if needed. Teens can also share their trip status with their parents for real-time updates on their progress, and parents receive all ride receipts. Teen accounts are initially only being offered to riders in the metro Phoenix area. Teen accounts will expand to more markets outside California where the Waymo app is available in the future, a spokesperson said. Waymo's expansion to teens follows a similar move by Uber, which launched teen accounts in 2023. Waymo, which has partnerships with Uber in multiple markets, said it "may consider enabling access for teens through our network partners in the future." Already, Waymo provides more than 250,000 paid trips each week across Phoenix, the San Francisco Bay Area, Los Angeles, Atlanta, and Austin, Texas, and the company is preparing to bring autonomous rides to Miami and Washington, D.C., in 2026. In June, Waymo announced that it plans to manually drive vehicles in New York, marking the first step toward potentially cracking the largest U.S. city. Waymo said it applied for a permit with the New York City Department of Transportation to operate autonomously with a trained specialist behind the wheel in Manhattan.