Wipro Launches TelcoAI360: Transforming Telecom Operations with AI-Powered Platform

Wipro Launches TelcoAI360 at Mobile World Congress 2025

Developed in collaboration with Wipro's AI partner ecosystem, the platform delivers automation, enhanced security, and scalable AI to global telcos Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO), a leading technology services and consulting company, today launched TelcoAI360 to transform operations for telcos by leveraging AI. The AI-first Managed Services platform will empower telcos to roll out differentiated technology solutions at scale and speed, while delivering better customer experience at a fraction of the cost. TelcoAI360 integrates Wipro's domain expertise with AI-powered tools and solutions, enabling Communication Service Providers (CSPs) to significantly reduce operational costs by streamlining processes, automating workflows, and managing resources efficiently. Additionally, TelcoAI360 will deliver faster time to market for new products and services, boosting revenue potential. Recognizing the unique needs of telcos, the platform will be offered 'as-a-Service' with composable components that can be customised and deployed for each CSP. Developed in collaboration with Wipro's AI partner ecosystem and leveraging ServiceNow's Telecommunications industry solutions suite, TelcoAI360 will provide: A unified platform integrating multiple telecom technologies for seamless adoption within existing architectures supporting market share growth Enhanced network performance through intelligent automation, real time monitoring and predictive maintenance to prevent disruptions and boost service reliability Integrated, AI-enabled security measures that provide real-time threat detection and fraud prevention, ensuring robust data protections Customizable portals that provide a seamless and branded user experience for customers while providing visibility into performance. Standardized APIs (Application Programming Interfaces) to facilitate seamless communication between different systems, ensuring operational efficiency and compliance with industry standards. Seamless interoperability with multiple cloud environments, allowing telcos the flexibility to scale their infrastructure based on demand in real time. Comprehensive management of the entire lifecycle of products and services, from planning and design to deployment, in-life management and retirement. Lalit Kashyap, Sector Head - Communications, Media and Networks, Wipro Limited, said, "The launch of TelcoAI360 marks a significant milestone in our commitment to empowering telcos with future-ready network management solutions. Leveraging our AI-powered platforms and deep domain expertise, we are delivering an industry-first solution that redefines telecom operations with automation, security, and AI at scale." Rohit Batra, General Manager and Vice President for Manufacturing, Telecommunications, Media, and Technology at ServiceNow, said, "ServiceNow and Wipro have been collaborating to deliver on the shared commitment of building innovative, AI-enabled solutions that empower businesses to thrive in the digital age. Integrating ServiceNow's Telecommunications industry solutions suite to bolster TelcoAI360, aims to break down silos across the value chain and improve decision-making with end-to-end service visibility and real-time network insights for telcos." To learn more about TelcoAI360 please visit: https://www.wipro.com/communications/services/wipro-telcoai360/ About Wipro Limited Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com

Wipro Unveils TelcoAI360 to Transform Telecom Operations with AI

TelcoAI360 offers a fully managed, AI-first service that enables telecom companies to launch new services faster and boost revenue. Wipro Limited has launched TelcoAI360, an AI-powered platform designed to help telecom companies streamline operations, enhance security, and scale services efficiently. Developed in collaboration with Wipro's AI partner ecosystem and using ServiceNow's telecommunications solutions, TelcoAI360 offers a fully managed, AI-first service that enables telecom companies to launch new services faster and boost revenue. Introduced at the Mobile World Congress 2025, the platform aims to reduce costs, automates workflows, and improves customer experiences for global telecom providers. The platform is also available 'as-a-Service', allowing companies to customise and deploy components based on their needs. "Leveraging our AI-powered platforms and deep domain expertise, we are delivering an industry-first solution that redefines telecom operations with automation, security, and AI at scale," Lalit Kashyap, sector head of communications, media, and networks at Wipro said. TelcoAI360 integrates with existing telecom systems to enhance efficiency and expand market reach. It features AI-driven network management with real-time monitoring and predictive maintenance to prevent disruptions and ensure reliable services. The platform also strengthens security with AI-powered threat detection and fraud prevention for robust data protection. Additionally, it offers customisable user portals, providing telecom providers with a branded, intuitive interface to enhance customer experience. With interoperability across multiple cloud platforms, TelcoAI360 enables flexible scaling of telecom infrastructure based on demand. It also supports the full lifecycle management of telecom products and services, covering planning, deployment, maintenance, and retirement. Meanwhile, Wipro Limited partnered with Google Cloud to introduce the 'Google Gemini Experience Zone', which aims to drive enterprise innovation through AI-powered solutions. This initiative offers Wipro clients hands-on experience with Google's latest AI advancements, allowing businesses to explore and integrate generative AI technologies tailored to their specific needs.

Wipro Unveils TelcoAI360 to Transform Telecom Operations with AI: MWC25

Built in collaboration with ServiceNow to improve decision-making with real-time network insights. Indian technology services and consulting company Wipro Limited (Wipro) has launched TelcoAI360, an AI-powered managed services platform designed to transform telecom operations. The platform enables communication service providers (CSPs) to enhance efficiency, reduce costs, and accelerate innovation through AI-driven automation and streamlined workflows. Also Read: Wipro, SIAM.AI, and Nvidia Team Up to Build AI-Powered Tourism Assistant for Thailand "The AI-first Managed Services platform will empower telcos to roll out differentiated technology solutions at scale and speed, while delivering better customer experience at a fraction of the cost," Wipro announced on March 5. TelcoAI360 integrates Wipro's domain expertise with AI-powered tools and solutions, allowing CSPs to reduce operational costs, automate workflows, and manage resources efficiently. Offered as-a-Service, the platform features composable components that can be customised and deployed for each telecom provider's needs, Wipro said. Developed in partnership with Wipro's AI ecosystem, TelcoAI360 integrates ServiceNow's Telecommunications industry solutions suite. This collaboration aims to improve decision-making with real-time network insights and service visibility. Also Read: Wipro and Google Cloud Launch AI Experience Zone for Enterprises Lalit Kashyap, Sector Head - Communications, Media and Networks, Wipro Limited, said, "The launch of TelcoAI360 marks a significant milestone in our commitment to empowering telcos with future-ready network management solutions. Leveraging our AI-powered platforms and deep domain expertise, we are delivering an industry-first solution that redefines telecom operations with automation, security, and AI at scale." Rohit Batra, General Manager and Vice President for Manufacturing, Telecommunications, Media, and Technology at ServiceNow, said, "ServiceNow and Wipro have been collaborating to deliver on the shared commitment of building innovative, AI-enabled solutions that empower businesses to thrive in the digital age. Integrating ServiceNow's Telecommunications industry solutions suite, to bolster TelcoAI360, aims to break down silos across the value chain and improve decision-making with end-to-end service visibility and real-time network insights for telcos."