Zoom Unveils Advanced Enterprise Solutions to Enhance Efficiency and Security
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On Wed, 25 Sept, 12:07 AM UTC
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Zoom introduces new advanced enterprise offerings to boost efficiency, reliability, security, and compliance for enterprise organizations - Zoom Video Comms (NASDAQ:ZM)
SAN JOSE, Calif., Sept. 24, 2024 (GLOBE NEWSWIRE) -- Today, Zoom announced several new add-on products and functionalities to further strengthen its advanced enterprise offerings portfolio for the Zoom platform. Zoom advanced enterprise offerings consist of a comprehensive portfolio of Zoom products and features that help organizations meet their compliance, security, privacy, survivability, and manageability requirements. "Zoom's advanced enterprise offerings reflect our commitment to empowering businesses and providing them with offerings that enable them to be more efficient, secure, compliant, and reliable," said Smita Hashim, chief product officer, Zoom. "Our advanced enterprise products and features are essential tools built for Zoom Workplace and Zoom Business Services like Zoom Events and Zoom Contact Center that work behind the scenes as part of the Zoom network infrastructure to provide exceptional experiences to our customers. Our goal is to make communication and collaboration on Zoom foolproof, future-proof, and fail-proof." New offerings for enterprise customers In 2023 alone, over $549 million in non-compliance penalties were issued globally, more than 353 million individuals were impacted by security breaches, and 31 percent of enterprises experienced unstable network or bandwidth constraints. Companies face urgent pressures to manage often complex compliance obligations, avoid hefty fines, safeguard their reputations against security threats, and prevent user dissatisfaction stemming from unreliable connectivity. Zoom's newest additions to its advanced enterprise offerings are poised to help companies overcome these challenges. Zoom Compliance Manager Plus: Launched in March and powered by Theta Lake, Zoom Compliance Manager (ZCM) is an all-in-one offering that provides archiving, eDiscovery, legal hold, and information protection offerings for enterprises. Zoom Compliance Manager Plus enhances ZCM with advanced features such as risk detection, data loss protection, and advanced trends analysis. These enhanced capabilities will further help organizations fulfill regulatory obligations and mitigate organizational communications compliance risks.Zoom Meeting Survivability: Introduces a new level of network redundancy and enables business continuity, helping to ensure uninterrupted Zoom meeting service even during internet disruption due to outages from a storm, natural disaster, or carrier failure. Utilizing Zoom Node, a central hub for hosting Zoom workloads on premises, this functionality keeps meetings running smoothly via a failover to data centers where meetings are hosted on your local servers with minimal disruption to the end users.Zoom Mesh for Meetings: With Zoom Mesh, companies can optimize bandwidth usage and save up to 60 percent on internet bandwidth and associated costs. Already available for Zoom Webinars and Zoom Events, this capability now extends to Zoom Meetings for an exceptional user experience regardless of bandwidth constraints.Zoom Customer Managed Key (CMK) Hybrid: CMK Hybrid enhances Zoom's current CMK data privacy offering by providing customers with more options to manage the encryption keys used to protect data maintained by Zoom. CMK Hybrid allows customers to control the entire encryption/decryption process on premises. Zoom Team Chat messages, for example, can be encrypted locally by the Zoom Workplace app (some Zoom cloud-based Team Chat functionalities will not be available as a result). Zoom CMK Hybrid will be available for Zoom Workplace starting with the support of Zoom Team Chat in Q4 2024. An enterprise-grade offerings portfolio designed to meet organizations' needs The new advanced enterprise products and features introduced today bolster the existing robust portfolio of Zoom's enterprise offerings, which are specifically designed to address the complex needs of large organizations and those in regulated industries such as finance, healthcare, and government agencies. These offerings are included with Zoom Workplace Enterprise licenses, help improve business continuity, optimize bandwidth, enhance security, simplify manageability, and support communications compliance. The advanced enterprise offerings are organized across six key categories: Communications compliance: Archiving, Data Loss Prevention, Information Barrier, and Chat Etiquette solutions help address communications compliance requirements for regulated industries worldwide.Data residency & privacy compliance: Tools to help meet local and regional customer data residency and privacy compliance requirements such as Customer Managed Key.Policy & deployment management: Zoom Device Management, policy provisioning, and deployment tools to help ease implementation and support.Security & access control: Encryption and virtual desktop infrastructure (VDI) offerings to provide enhanced security protection for data at rest and in transit.Analytics & insights: A robust set of dashboards, monitoring, reporting, and alerting tools to improve overall operational visibility.Network optimization & survivability: Zoom Mesh, Zoom Node, and Zoom survivability solutions help reduce bandwidth, optimize performance, and improve business continuity. Several Zoom advanced enterprise offerings including end-to-end encryption, GDPR and privacy controls, management dashboards, and other capabilities are already available with Zoom Workplace Enterprise licenses while other features, including these new products, are available as paid add-ons. For more information on Zoom's advanced enterprise offerings, please visit the Zoom advanced enterprise website. Zoom will also host technical sessions on its enterprise offerings at Zoomtopia 2024 for those interested in learning more. About Zoom Zoom's mission is to provide one platform that delivers limitless human connection. Reimagine teamwork with Zoom Workplace -- Zoom's open collaboration platform with AI Companion that empowers teams to be more productive. Together with Zoom Workplace, Zoom's Business Services for sales, marketing, and customer care teams, including Zoom Contact Center, strengthen customer relationships throughout the customer lifecycle. Founded in 2011, Zoom is publicly traded ZM and headquartered in San Jose, California. Get more information at zoom.com. Zoom Public Relations Travis Isaman press@zoom.us Market News and Data brought to you by Benzinga APIs
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Zoom Supercharges Enterprise Tools: New Add-Ons Tackle Security, Bandwidth, And More - Zoom Video Comms (NASDAQ:ZM)
These updates improve business continuity, security, and communications compliance, particularly for finance, healthcare, and other sectors. Zoom Video Communications, Inc. ZM shares are trading higher on Tuesday. The company launched new add-on products and functionalities to enhance its advanced enterprise offerings. These offerings, which were included with Zoom Workplace Enterprise licenses, are expected to improve business continuity, optimize bandwidth, enhance security, simplify management, and support communications compliance. The new advanced enterprise products enhance Zoom's portfolio, catering to the complex needs of large organizations and regulated industries such as finance, healthcare, and government. Smita Hashim, chief product officer, Zoom said, "Our advanced enterprise products and features are essential tools built for Zoom Workplace and Zoom Business Services like Zoom Events and Zoom Contact Center that work behind the scenes as part of the Zoom network infrastructure to provide exceptional experiences to our customers." This month, Zoom and Mitel partnered to deliver a hybrid cloud solution integrating Zoom Workplace and Zoom AI Companion with Mitel's communications platform. This collaboration addresses the demand for hybrid unified communications (UC), offering a secure and productive experience for mission-critical communications. Investors can gain exposure to the stock via Global X Cloud Computing ETF CLOU and First Trust Indxx Metaverse ETF ARVR. Price Action: ZM shares are up 1.31% at $69.69 at the last check Tuesday. Photo via Shutterstock Read Next: Fed Rate Cut Eases Debt Refinancing For Smaller Cloud Computing Firms: Analyst Flags 5 Stocks To Watch Disclaimer: This content was partially produced with the help of AI tools and was reviewed and published by Benzinga editors. This content was partially produced with the help of AI tools and was reviewed and published by Benzinga editors. Market News and Data brought to you by Benzinga APIs
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Zoom Video Communications introduces new enterprise-grade offerings and add-ons to boost efficiency, reliability, security, and compliance for large organizations. These enhancements aim to address the evolving needs of businesses in the modern work environment.
Zoom's New Enterprise-Grade Offerings
Zoom Video Communications, Inc., a leader in modern enterprise video communications, has announced a suite of advanced enterprise offerings designed to enhance efficiency, reliability, security, and compliance for large organizations 1. These new solutions aim to address the evolving needs of businesses in today's dynamic work environment.
Enhanced Security and Compliance
One of the key focuses of Zoom's new offerings is improved security and compliance. The company has introduced Zoom Phone Provider Exchange, which allows customers to bring their own carrier (BYOC) for PSTN connectivity [1]. This feature enhances flexibility and control over telecommunications infrastructure while maintaining compliance with local regulations.
Advanced Network Management
To tackle bandwidth and network management challenges, Zoom has unveiled Zoom Quality of Service (QoS) Overlay 2. This innovative solution optimizes network performance, ensuring high-quality video and audio experiences even in challenging network conditions. It's particularly beneficial for organizations with complex network setups or those operating in regions with limited internet infrastructure.
Zoom Revenue Accelerator
In a move to support sales teams, Zoom has introduced the Zoom Revenue Accelerator [1]. This AI-powered tool is designed to enhance sales productivity by providing real-time insights and recommendations during customer interactions. It aims to help sales professionals close deals more effectively and efficiently.
Zoom Mesh for Improved Reliability
Another significant addition to Zoom's enterprise toolkit is Zoom Mesh [2]. This feature allows organizations to create a decentralized meeting infrastructure, reducing dependency on the public internet and enhancing reliability. It's particularly useful for large enterprises with multiple office locations or those requiring heightened security measures.
AI-Powered Enhancements
Zoom continues to leverage artificial intelligence to improve user experience. The company has expanded its AI Companion features across its platform, including Zoom Phone, Zoom Whiteboard, and Team Chat [1]. These AI-driven tools aim to increase productivity and streamline workflows for enterprise users.
Impact on Enterprise Communications
These new offerings represent a significant step forward in Zoom's enterprise strategy. By addressing key concerns such as security, network performance, and AI-driven productivity, Zoom is positioning itself as a comprehensive solution for large-scale business communications [2]. The company's focus on customizable, enterprise-grade features demonstrates its commitment to meeting the complex needs of modern organizations.
As businesses continue to adapt to hybrid and remote work models, Zoom's latest innovations are likely to play a crucial role in shaping the future of enterprise communications. The emphasis on security, reliability, and AI-driven efficiency aligns well with the current trends in the corporate world, potentially strengthening Zoom's position in the competitive video communications market.
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