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AI robots may outnumber workers in a few decades, ex-Citi executive says
McKinsey & Company predicts that its company will have an equal number of human workers and AI agents within 18 months. AI robots will exceed the working population within a few decades as more firms adopt AI agents and continue to squeeze costs, a former Citi executive warned on Monday. Rob Garlick, Citi Global Insights' former head of innovation, technology, and future of work, told CNBC's "Squawk Box Europe" that as leaders continue to prioritize profitability, their human workers will be left in the dust. "We have a leadership system in the economic terms and business terms that celebrates profitability," Garlick said in a conversation with CNBC's Steve Sedgwick and Ben Boulos. "When you marry profitability up with the technology progress, we have the biggest trade in history coming, which is basically that artificial intelligence will be able to do more and more, better and better, cheaper and cheaper, and that will be able to substitute for people." Garlick, who recently authored "AI - Anarchy or Abundance? Why the Future of Work Needs Pro-Human Leaders," explained that his previous research at Citi showed that the number of AI robots is going to skyrocket as a result of these business decisions. "We're going to go over the next couple of decades to more moving robots than the working population, and then you add on agents, little agents, and it is going to explode," he added. AI robots ranging from humanoids to domestic cleaning robots and autonomous vehicles are forecasted to increase to 1.3 billion by 2035, according to a 2024 Citi report led by Garlick. The number of AI robots would quickly increase to over 4 billion by 2050, per the insights. The Citi report even measured how long it would take for a robot to pay for itself through the money saved by replacing a human worker, for example, a $15,000 robot would break even in 3.8 weeks for a $41 an hour human job, or 21.6 weeks for a $7.25 human job. Meanwhile, a robot that costs $35,000 would have a payback time of 8.9 weeks for a $41 an hour human job. "You can already buy a humanoid today, which gives you a payback period versus human workers of less than 10 weeks," Garlick told CNBC, citing a figure from his book. "Humans can't compete on this basis." The rise of AI agents Microsoft's Work Trend Index report showed that 80% of leaders expect AI agents to be largely integrated into their AI strategy within the next 12 to 18 months. AI agents are a type of software program that can make decisions and complete tasks without much human direction. Meanwhile, McKinsey & Company's global managing partner, Bob Sternfels, noted that the company currently employs 20,000 agents alongside 40,000 humans, in an interview with Harvard Business Review . A year prior, the company only had 3,000 agents, and Sternfels predicts that in 18 months from now, there will be an equal number of employees and agents. Tesla CEO Elon Musk also shared similar views at the World Economic Forum's flagship conference in Davos last month, saying that AI will likely surpass human intelligence by the end of this year. "My prediction is, in the benign scenario of the future, that we will actually make so many robots in AI that they will actually saturate all human... there will be such an abundance of goods and services because my prediction is that there'll be more robots than people," Musk said. Fears around AI replacing workers have mounted in the past year as major firms, including Amazon , Salesforce , Accenture , Heineken , and Lufthansa , have cited the technology as part of the reason for eliminating thousands of roles. Kristalina Georgieva, managing director at the International Monetary Fund, told CNBC in January that AI is "hitting the labor market like a tsunami" and warned that "most countries and most businesses are not prepared for it." In the U.S., AI played a role in almost 55,000 layoffs in the U.S. in 2025, according to December data from consulting firm Challenger, Gray & Christmas. However, some leaders are striking a more positive tone. Nvidia's CEO Jensen Huang predicts that the "AI boom" will create six-figure salaries for the workers building AI and chip factories. Huang said the technology will boost skilled trade work, such as for plumbers, electricians, construction, and steel workers.
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The Number of Robots and AI Agents Will Soon 'Explode,' Outpacing Human Workers
The prediction comes from the head of innovation at Citi Global Insights, Rob Garlick, who joined CNBC's "Squawk Box Europe" on Monday. His warning comes in light of a December report from Citi suggesting there could be as many as 1.3 billion AI workers in the workforce by 2035, and as many as 4 billion by 2050. These numbers only consider physical AI robots that perform tasks like cleaning, driving, and delivery in sectors including care, construction, hospitality, industrial and retail. The shift will come as robots grow increasingly capable of accomplishing physical tasks and the period in which companies could see return on investment from this technology grow shorter and shorter. "We're going to go over the next couple of decades to more moving robots than working population," he said. "We will have gone from less than 1 percent of the working population to more than the working population with non-human workers, and they do this cheaper and cheaper and cheaper."
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A former Citi executive warns that AI robots could explode to 4 billion by 2050, vastly outnumbering the global workforce. The prediction comes as companies rapidly deploy AI agents for cost savings, with some robots paying for themselves in under 10 weeks. While job displacement concerns mount, some leaders see opportunities in the AI boom for skilled workers.
The workforce is approaching a tipping point that could reshape the global labor market within decades. Rob Garlick, former head of innovation, technology, and future of work at Citi Global Insights, warned that AI robots will outnumber human workers as companies increasingly prioritize profitability over people
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. According to a 2024 Citi report led by Garlick, physical AI robots—including humanoids, domestic cleaning robots, and autonomous vehicles—are forecasted to surge to 1.3 billion by 2035, then skyrocket to over 4 billion by 20501
. These projections only account for physical AI robots performing tasks in sectors like care, construction, hospitality, industrial, and retail2
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Source: Inc.
The return on investment for companies deploying AI robots has become strikingly attractive, driving rapid adoption. Garlick revealed that a $15,000 robot would break even in just 3.8 weeks when replacing a human worker earning $41 an hour, or 21.6 weeks for someone making $7.25 an hour
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. A more expensive $35,000 robot would achieve payback in 8.9 weeks for the higher-wage position. "You can already buy a humanoid today, which gives you a payback period versus human workers of less than 10 weeks," Garlick told CNBC, adding that "humans can't compete on this basis"1
. This cost advantage stems from what Garlick describes as the biggest trade in history: artificial intelligence doing more tasks, better and cheaper than people, driven by a leadership system that celebrates profitability1
.Beyond physical robots, AI agents are rapidly infiltrating corporate operations, amplifying the transformation. Microsoft's Work Trend Index report revealed that 80% of leaders expect AI agents to be largely integrated into their AI strategy within the next 12 to 18 months
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. McKinsey & Company exemplifies this shift: the firm currently employs 20,000 agents alongside 40,000 humans, up from just 3,000 agents a year prior1
. Global managing partner Bob Sternfels predicts the company will have an equal number of human workers and AI agents within 18 months1
. These software programs can make decisions and complete tasks with minimal human direction, further reducing the need for traditional employees.Related Stories
The disruptive impact on the labor market is already materializing as major corporations cite AI in workforce reductions. In 2025, AI played a role in almost 55,000 layoffs in the U.S., according to December data from consulting firm Challenger, Gray & Christmas
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. Major firms including Amazon, Salesforce, Accenture, Heineken, and Lufthansa have cited the technology as part of the reason for eliminating thousands of roles1
. Kristalina Georgieva, managing director at the International Monetary Fund, warned in January that AI is "hitting the labor market like a tsunami" and that "most countries and most businesses are not prepared for it"1
. The speed of this transformation means job displacement will accelerate as the technology becomes more capable and affordable.While concerns about job displacement dominate the conversation, some industry leaders strike a more optimistic tone about the future of work. Elon Musk, speaking at the World Economic Forum in Davos, predicted AI will likely surpass human intelligence by year's end and envision a future with more robots than people, creating "such an abundance of goods and services"
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. Nvidia CEO Jensen Huang predicts the AI boom will generate six-figure salaries for workers building AI and chip factories, boosting skilled trade work for plumbers, electricians, construction, and steel workers1
. This suggests that while traditional roles face elimination, new opportunities in infrastructure and specialized technical fields may emerge. The workforce must prepare for a reality where non-human workers shift from less than 1 percent of the working population to more than the working population within decades, as Garlick notes2
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