BIAL Partners with KPMG to Implement Generative AI Platform at Bengaluru Airport

BIAL Partners with KPMG to Bring AI to Bengaluru Airport | AIM

The platform will incorporate responsible AI principles, robust cybersecurity, and data privacy measures. Bangalore International Airport Limited (BIAL), operator of Kempegowda International Airport Bengaluru, has partnered with KPMG in India to implement cutting-edge Generative AI technologies to aid airport operations and enhance passenger experiences. The collaboration will deliver a bespoke AI platform tailored to BIAL's operational ecosystem. This advanced system is expected to drive smarter decision-making through real-time data processing, predictive analytics and adaptive intelligence. It will automate routine tasks, offer AI-driven support across functions and enhance operational resilience by forecasting trends and mitigating disruptions. "This partnership marks a major step in unlocking AI's potential. With a platform centred on innovation and responsibility, BIAL is poised to lead the aviation sector into the future," said George Fanthome, Chief Digital and Information Officer, BIAL The platform will also incorporate responsible AI principles, robust cybersecurity, and data privacy measures. It will be scalable across diverse airport domains and support efficiency, sustainability, and consistency in operations. "We are proud to partner with BIAL in this pioneering initiative. GenAI will transform how airports operate and serve passengers. This project places BIAL at the forefront of innovation in global aviation," Girish Nair, Partner and Head of Aviation at KPMG, India. Earlier in 2023, Industry.AI had employed its vision AI platforms across KIA (T2 ), debuting for intelligent video analytics in the Indian airport. In 2024, GMR Airports launched an AI-powered twin digital platform at Rajiv Gandhi International Airport, Hyderabad. It also unveiled its Airport Predictive Operation Centre (APOC), which advances airport management and operations. This platform integrates airside, landside, and terminal operations into a unified system. Similarly, Delhi's Indira Gandhi International Airport has implemented an AI-powered system called Unified Total Airside Management (UTAM) to streamline airside operations. Developed by DIAL under GMR Airports Limited, the system leverages Artificial Intelligence, Machine Learning, IoT, and radar technology to monitor and manage aircraft, vehicles, and baggage movement in real time.

BIAL partners with KPMG in India to develop an innovative Generative AI Platform

The newly developed Platform is poised to revolutionise Airport Operations Bangalore International Airport Limited (BIAL), the operator of Kempegowda International Airport Bengaluru (BLR Airport), has engaged with KPMG in India to harness the transformative capabilities of Generative AI (GenAI). This partnership aims to redefine airport operations, enhance efficiency, and establish new global benchmarks in aviation by leveraging pioneering GenAI models within a flexible and adaptable architecture. Further, the partnership aims to deliver a cutting-edge GenAI platform, specifically tailored to BIAL's operational ecosystem. This platform may be a paradigm shift within the aviation industry, offering transformative capabilities that are expected to redefine airport operations while significantly enhancing customer experience. By processing and analysing vast datasets in real time, powered by a highly flexible and efficient technology stack, the platform aims at enabling smarter decision-making that generates predictive insights that could aid in the delivery of adaptive solutions that evolve with operational demands. Its ability to recognise patterns and forecast trends could empower airports to proactively anticipate and mitigate disruptions, helping ensure smoother operations and greater resilience. The platform would help to drive operational excellence, augment decision intelligence, elevate the passenger experience, and unlock data-led efficiency by automating routine tasks, surfacing insights, and providing real-time AI-driven support across airport functions. This advanced and state-of-the-art platform will look at incorporating stringent data privacy measures, adherence to responsible AI principles, robust cybersecurity protocols, and scalability across various domains in an airport ecosystem, which will help to maintain the different facets of airport operations and maximise the impact with a high level of consistency across the board. George Fanthome, Chief Digital and Information Officer at BIAL, commented on the partnership stating, "At BIAL, we are committed to driving innovation at every level, and our association with KPMG in India is a significant step in unlocking the immense potential of GenAI at Kempegowda International Airport. GenAI's capabilities like real-time decision-making, predictive analytics, and adaptive intelligence enhance our operations, leading to greater efficiency and sustainability. With a platform centred in data privacy, responsible AI, and scalability, BIAL which is recognised for embracing the latest technological innovations is set to take a leadership position in the aviation industry with a 'Future Ready' airport." "We are proud to partner with BIAL on this pioneering initiative in the aviation sector. Generative AI holds transformative potential to redefine airport operations and elevate passenger experiences worldwide. This project firmly positions BIAL as an industry leader, and we are excited to leverage our expertise in AI and aviation to drive meaningful, long-term impact," said, Girish Nair, Partner and Head of Aviation, KPMG in India. By integrating advanced GenAI models, BIAL and KPMG in India seek to establish a future-ready airport ecosystem that prioritises efficiency, security, and sustainability. This partnership positions Kempegowda International Airport Bengaluru as a pioneer in adopting next-generation technologies, setting a new standard for smart airport management. About BIAL: Kempegowda International Airport Bengaluru (BLR Airport), operated by Bangalore International Airport Limited (BIAL), closed FY 2024-25 with strong performance across key metrics. The airport became the first in South India to serve over 41.88 million passengers, earning a place in the ACI Large Airport category, and processed 502,480 metric tonnes of cargo. As South India's busiest airport and the third largest in the country, BLR reached a significant milestone in February 2025, surpassing 350 million cumulative passengers since its opening. In terms of Cargo, BLR Airport continues to be the No. 1 Airport for processing perishable cargo in India for the fourth consecutive year. Operations at BLR Airport's Terminal 2 (T2) started in January 2023. The 255,000 square-meter T2 is built on the principles of four pillars: technological leadership; being a terminal in a garden; environmental and ecological stewardship; and a celebration of Karnataka's rich heritage and culture. BIAL's growth is powered by Fairfax India Holdings Corporation, its majority private promoter. Through significant investment, Fairfax plays a key role in accelerating the airport's development and transformation. About KPMG in India: KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.

BIAL partners with KPMG in India to develop an innovative Generative AI Platform

The newly developed Platform is poised to revolutionise Airport Operations Bangalore International Airport Limited (BIAL), the operator of Kempegowda International Airport Bengaluru (BLR Airport), has engaged with KPMG in India to harness the transformative capabilities of Generative AI (GenAI). This partnership aims to redefine airport operations, enhance efficiency, and establish new global benchmarks in aviation by leveraging pioneering GenAI models within a flexible and adaptable architecture. Further, the partnership aims to deliver a cutting-edge , specifically tailored to BIAL's operational ecosystem. This platform may be a paradigm shift within the aviation industry, offering transformative capabilities that are expected to redefine airport operations while significantly enhancing customer experience. By processing and analysing vast datasets in real time, powered by a highly flexible and efficient technology stack, the platform aims at enabling smarter decision-making that generates predictive insights that could aid in the delivery of adaptive solutions that evolve with operational demands. Its ability to recognise patterns and forecast trends could empower airports to proactively anticipate and mitigate disruptions, helping ensure smoother operations and greater resilience. The platform would help to drive operational excellence, augment decision intelligence, elevate the passenger experience, and unlock by automating routine tasks, surfacing insights, and providing real-time AI-driven support across airport functions. This advanced and state-of-the-art platform will look at incorporating stringent data privacy measures, adherence to responsible AI principles, robust cybersecurity protocols, and scalability across various domains in an airport ecosystem, which will help to maintain the different facets of airport operations and maximise the impact with a high level of consistency across the board. George Fanthome, Chief Digital and Information Officer at BIAL, commented on the partnership stating, "At BIAL, we are committed to driving innovation at every level, and our association with KPMG in India is a significant step in unlocking the immense potential of GenAI at Kempegowda International Airport. GenAI's capabilities like real-time decision-making, , and adaptive intelligence enhance our operations, leading to greater efficiency and sustainability. With a platform centred in data privacy, responsible AI, and scalability, BIAL which is recognised for embracing the latest technological innovations is set to take a leadership position in the aviation industry with a 'Future Ready' airport." "We are proud to partner with BIAL on this pioneering initiative in the aviation sector. Generative AI holds transformative potential to redefine airport operations and elevate passenger experiences worldwide. This project firmly positions BIAL as an industry leader, and we are excited to leverage our expertise in AI and aviation to drive meaningful, long-term impact," said, Girish Nair, Partner and Head of Aviation, KPMG in India. By integrating advanced GenAI models, BIAL and KPMG in India seek to establish a future-ready airport ecosystem that prioritises efficiency, , and sustainability. This partnership positions Kempegowda International Airport Bengaluru as a pioneer in adopting next-generation technologies, setting a new standard for smart airport management.