Builder.ai Initiates Third-Party Audit Amid Revenue Estimate Revisions and Sales Inflation Allegations

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Builder.ai, an AI startup, has hired auditors to review its finances after reducing revenue estimates and facing allegations of inflated sales figures. The company's new CEO aims to address these challenges and ensure operational excellence.

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Builder.ai Faces Financial Scrutiny and Leadership Change

Builder.ai, a London-based artificial intelligence startup, has found itself at the center of financial controversy. The company, which has raised over $450 million in funding and is backed by notable investors such as Microsoft Corp. and the Qatar Investment Authority, has announced a third-party audit of its finances for 2023 and 2024 12.

Revenue Estimate Revisions and Allegations

The decision to conduct an audit comes in the wake of significant developments:

  1. Builder.ai has lowered its revenue estimates for the second half of 2024 by approximately 25% 12.
  2. Former employees have alleged that the company inflated its sales figures 1.
  3. The company initiated a sales correction last summer in response to some sales channels not performing as expected 2.

New Leadership and Response

Manpreet Ratia, who became CEO of Builder.ai on February 27, 2025, addressed these issues in his first interview as the company's head:

  • Ratia emphasized the need to ensure the company has its "house in order" 1.
  • He suggested that discrepancies in sales reporting could be due to customer discounts 1.
  • The new CEO expressed caution about making definitive statements before the audit's completion 1.

Audit Details and Timeline

Builder.ai has taken several steps to address the situation:

  • Two of the Big Four auditing firms have been hired to conduct the financial review 1.
  • The full audit is expected to be completed by summer 2025 1.
  • The company has strengthened its internal policies and governance processes 1.

Company Background and Recent Developments

Builder.ai, now nine years old, specializes in helping businesses design customized apps with minimal coding 2. Recent developments include:

  • A $250 million Series D funding round in May 2023, bringing total funding to over $450 million 1.
  • The appointment of Manpreet Ratia as CEO, with founder Sachin Dev Duggal transitioning to the role of "founder and chief wizard" 1.
  • A focus on scaling effectively, executing with operational excellence, and driving value for stakeholders 1.

Industry Implications

This situation highlights the growing scrutiny of AI startups and the importance of financial transparency in the rapidly evolving tech sector. As AI companies continue to attract significant investments, the need for robust financial reporting and governance becomes increasingly critical.

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