Attorneys General Warn OpenAI Over ChatGPT Safety Concerns Following User Deaths

Reviewed byNidhi Govil

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California and Delaware Attorneys General express serious concerns about OpenAI's ChatGPT safety, especially for children and teens, following reports of user deaths. They warn that the company's restructuring plans may be at risk if safety measures aren't improved.

Attorneys General Raise Alarm Over ChatGPT Safety

California Attorney General Rob Bonta and Delaware Attorney General Kathy Jennings have issued a stern warning to OpenAI, expressing "serious concerns" about the safety of its flagship chatbot, ChatGPT, particularly for children and teens

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. This warning comes in the wake of tragic incidents allegedly linked to interactions with AI chatbots, including the suicide of a young Californian and a murder-suicide in Connecticut

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Source: AP NEWS

Source: AP NEWS

Recent Tragedies Spark Urgent Action

The attorneys general cited these incidents as evidence that "whatever safeguards were in place did not work"

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. The letter to OpenAI's board emphasized that these events have "rightly shaken the American public's confidence in the company"

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. The parents of 16-year-old Adam Raine, who took his own life in April after prolonged interactions with ChatGPT, have filed a lawsuit against OpenAI

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Scrutiny of OpenAI's Restructuring Plans

Bonta and Jennings, who have unique powers to regulate nonprofits like OpenAI, are currently reviewing the company's proposed restructuring from a nonprofit to a Public Benefit Corporation

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. They stressed that safety must be improved before they sign off on this planned reorganization

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. The attorneys general are particularly concerned with ensuring that OpenAI's stated safety mission as a nonprofit remains paramount

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Demands for Enhanced Safety Measures

The letter calls for OpenAI to take immediate remedial measures where appropriate and provide more information about its current safety precautions and governance

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. OpenAI has announced plans to introduce new parental controls for ChatGPT, including the ability to control how the AI interacts with children and notifications for instances of "acute distress"

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Source: The Register

Source: The Register

Broader Industry Implications

This warning is part of a larger trend of increased scrutiny on AI companies. Last month, 44 state attorneys general sent a letter to 13 leading technology companies, including OpenAI, Apple, Google, Meta, and Microsoft, warning that corporate leaders will be held accountable for platform safety policies that fail to protect children from inappropriate content

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OpenAI's Response and Future Challenges

Bret Taylor, Chair of the OpenAI Board, stated that the company is fully committed to addressing the concerns raised by the attorneys general

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. However, the incident highlights the ongoing challenges in balancing rapid AI development with necessary safety precautions. As OpenAI seeks to raise $40 billion to compete with rivals like Anthropic, Meta, Google, and Elon Musk's xAI, the tension between safety and commercialization of AI technology remains a critical issue

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Source: PC Magazine

Source: PC Magazine

The attorneys general's intervention suggests that even OpenAI's more modest goal of converting only a subsidiary to allow investor equity might be at risk if the company cannot demonstrate significant safety improvements

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. As the AI race intensifies, the industry faces increasing pressure to prioritize user safety, especially for vulnerable populations like children and teens.

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