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On Thu, 12 Dec, 8:03 AM UTC
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OpenAI apologizes for outage after Apple update combines Siri and ChatGPT
OpenAI has issued an apology to its 200 million active user base as ChatGPT experienced a network outage shortly after the AI chatbot was integrated into Apple's latest software update. "We're experiencing an outage right now. We have identified the issue and are working to roll out a fix," OpenAI confirmed in a Dec. 12 X post. ChatGPT was back online in Australia at the time of publication. The incident came on the same day ChatGPT was integrated into the latest version of Apple's virtual assistant Siri on Apple iPhones, iPads and Macs. OpenAI hasn't confirmed whether the network outage was directly caused by the Apple integration. Cointelegraph reached out for comment. Many users attempting to access ChatGPT's API were hit with a message stating: "ChatGPT is currently unavailable" and that OpenAI has "identified the issue" and is "working to roll out a fix." A peak of 1,532 reports over a 15-minute interval was made around 30 minutes later before the volume of incoming reports slowed. It comes at the same time as ChatGPT integration on Apple's Apple Intelligence, allowing Siri to tap into ChatGPT to provide answers when that might be helpful for certain requests, including questions about photos and documents, Apple said on Dec. 11. Apple users can now use visual intelligence with ChatGPT to "earn more about the places and objects around [them]." The ChatGPT-integrated Apple Intelligence features are available on most iPhone 15s and above. A few hours later 10:26 pm UTC, Meta said it had resolved "99% of the issues and were finalizing some "last checks."
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ChatGPT experiences global outage as OpenAI works on fix
This latest incident follows outages reported earlier in the week on Meta's Instagram and WhatsApp platforms. OpenAI's popular artificial intelligence tool, ChatGPT, experienced a global outage on early Thursday morning, leaving some users around the world unable to log into the platform. The company, which is backed by Microsoft, acknowledged the disruption in a post on social network X, assuring users that a fix was underway. "We're experiencing an outage right now. We have identified the issue and are working to roll out a fix. Sorry and we'll keep you updated!" OpenAI's official account stated early on Thursday morning. The outage reportedly also impacted OpenAI's newly launched Sora AI model, which enables users to create videos from text prompts. With an estimated 123 million daily active users, ChatGPT has become one of the most widely used generative AI applications globally. Initially released in late 2022, the tool quickly gained traction, amassing over one million users within 24 hours of launch. This latest incident follows outages reported earlier in the week on Meta's Instagram and WhatsApp platforms. Downdetector, a website that tracks real-time service interruptions, indicated that both ChatGPT and OpenAI's websites were experiencing issues, with most user complaints centred around ChatGPT. OpenAI's latest online status update on Thursday morning indicated that its "API, ChatGPT & Sora [are] Facing Issues." Just before 8am UAE time, OpenAI posted a further update stating that its "API, ChatGPT, and Sora traffic has largely recovered." "We are monitoring the situation to ensure full resolution," said OpenAI in the status update.
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ChatGPT experiences global outage, OpenAI says working on a fix By Investing.com
Investing.com-- ChatGPT experienced an outage on Wednesday morning as users from across the globe reported an inability to log into the artificial intelligence tool. OpenAI acknowledged the outage in a post on social media site X, and said it was working on rectifying the issue. "We're experiencing an outage right now. We have identified the issue and are working to roll out a fix. Sorry and we'll keep you updated!," OpenAI's official X account said. Downdetector showed ChatGPT and OpenAi websites were facing possible problems, with a bulk of user reports being related to ChatGPT. The company's recently-released Sora AI model, which allows users to generate video from text prompts, also appeared to be affected by the outage. Recent data showed ChatGPT has an average of 123 million daily active users, and is one of the most popular generative AI applications. Microsoft Corporation (NASDAQ:MSFT)-backed OpenAI had released the tool in late-2022, with the tool gaining over a million users within a day. ChatGPT's outage also follows outages in Meta's Instagram and Whatsapp.
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ChatGPT down for some users; iOS 18.2 integration affected
OpenAI has acknowledged that its popular AI chatbot, ChatGPT, is currently experiencing an outage, making the platform inaccessible to users all over the world. This issue has also impacted the integration with Siri following the public release of iOS 18.2 on Wednesday. According to OpenAI, the company has identified the cause of the outage and is actively working on a fix. While they aim to restore ChatGPT's functionality as soon as possible, no specific timeline for resolution has been provided. Many users are encountering random error messages when attempting to access the service. In some cases, users were even logged out of the app. The release of iOS 18.2 earlier today introduced new features for iPhone, iPad, and Mac users, including enhanced integration with ChatGPT through Siri. This allows users to interact with OpenAI's chatbot right from the Siri interface. However, due to the current outage, this feature is not working for some users who have updated to the latest software. Although OpenAI didn't give any details about the outage, some speculate that today's outage was caused by the huge influx of iOS users playing with the new ChatGPT integration. Notably, iOS users can interact with ChatGPT via Siri for free without needing an OpenAI account. Apple also lets users subscribe to ChatGPT Plus right from the Settings app on iOS so they can benefit from paid features. Is ChatGPT working for you? Let us know in the comments section below.
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ChatGPT Goes Dark Following Apple Intelligence Integration - Decrypt
There was a great disturbance in the force Wednesday night as ChatGPT went down, causing college students to cry out in terror suddenly. While it is not necessarily on par with the destruction of Alderaan by the Death Star in A New Hope, the number one large language learning model chatbot's downtime came as a surprise following an announcement by Apple earlier on Wednesday that ChatGPT support had come to Siri. OpenAI and Apple did not immediately respond to Decrypt's request for comment. "We're experiencing an outage right now. We have identified the issue and are working to roll out a fix," OpenAI said on X, acknowledging the situation. "Sorry and we'll keep you updated!" According to OpenAI's status page, ChatGPT began experiencing connection issues at 6:17 pm EST. By 6:54 pm EST, OpenAI posted its first update, citing the ChatGPT API as the likely source of the problem. "We have reports of API calls returning errors and difficulties logging in to platform.openai.com and ChatGPT," OpenAI said. "We have identified the issue and are working to roll out a fix." At 7:24 pm EST, OpenAI said it had begun working on resolving the issue; however, ChatGPT and the newly released Sora video-generating AI remained down. "ChatGPT, Sora, and the API remain down," OpenAI said. "We have identified the issue and are rolling out a remediation. We are working as fast as we can to return service to normal and apologize for the downtime." It's not the first time ChatGPT servers have crashed over the last three months. Data shows the platform experienced a major outage on November 8 and then again on December 4, with both outages occurring for roughly one and a half hours.
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OpenAI's ChatGPT faced a widespread outage shortly after its integration with Apple's Siri, affecting millions of users worldwide. The company acknowledged the issue and worked to resolve it, while speculation arose about the cause of the disruption.
OpenAI's popular AI chatbot, ChatGPT, experienced a significant global outage on December 12, 2023, affecting its estimated 123 million daily active users 2. The disruption occurred shortly after ChatGPT was integrated into Apple's latest software update, combining it with Siri on iPhones, iPads, and Macs 1.
OpenAI acknowledged the outage on their official X (formerly Twitter) account, stating, "We're experiencing an outage right now. We have identified the issue and are working to roll out a fix" 1. The company's status page indicated that the ChatGPT API, the chatbot itself, and the newly released Sora AI model were all affected 25.
Users attempting to access ChatGPT were met with error messages, and some were even logged out of the app 4. Downdetector, a website tracking real-time service interruptions, showed a peak of 1,532 reports over a 15-minute interval 13.
The outage coincided with Apple's announcement of ChatGPT integration into their Apple Intelligence feature, allowing Siri to utilize ChatGPT for certain requests, including questions about photos and documents 1. This integration is available on most iPhone 15 models and above 1.
While OpenAI did not confirm whether the outage was directly caused by the Apple integration, some speculated that the influx of iOS users experimenting with the new feature might have contributed to the disruption 4.
OpenAI worked diligently to resolve the issue, providing regular updates on their status page. By 10:26 pm UTC, the company reported that 99% of the issues had been resolved, with some final checks being conducted 1. A subsequent update at approximately 8 am UAE time (4 am UTC) indicated that API, ChatGPT, and Sora traffic had largely recovered 2.
This outage follows recent disruptions on other major platforms, including Meta's Instagram and WhatsApp 23. It also marks the third significant outage for ChatGPT in the past three months, with previous incidents occurring on November 8 and December 4, each lasting approximately one and a half hours 5.
The incident highlights the growing reliance on AI technologies and the potential challenges that arise as these systems become more integrated into everyday applications. As ChatGPT continues to expand its user base and integrate with major tech companies, ensuring robust infrastructure and quick response to outages becomes increasingly critical for OpenAI and its partners.
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OpenAI's ChatGPT faced a significant global outage, affecting millions of users. The company quickly acknowledged the problem, investigated the cause, and implemented a fix, highlighting the growing reliance on AI technologies.
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18 Sources
OpenAI's ChatGPT, API, and Sora services experienced a significant outage, affecting thousands of users. The company attributed the issue to an upstream provider and has since restored full functionality.
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OpenAI's ChatGPT faced a significant outage, leaving users unable to access the popular AI chatbot for approximately two hours. The company attributed the disruption to technical problems and has since restored service.
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OpenAI demonstrates ChatGPT's integration with Apple Intelligence, enhancing Siri and other Apple features. The event also hints at potential AGI developments and highlights the growing competition in AI assistants.
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2 Sources
OpenAI's ChatGPT has experienced a remarkable surge in popularity, doubling its weekly active users from 100 million to 200 million in just one year. This growth highlights the increasing adoption of AI chatbots in various sectors.
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