ChatGPT Experiences Prolonged Outage, Affecting Millions of Users Worldwide

Reviewed byNidhi Govil

29 Sources

OpenAI's ChatGPT, Sora, and API services face a significant outage, causing disruptions for users and developers globally. The company is working on resolving the issue, which has persisted for several hours.

ChatGPT and OpenAI Services Hit by Prolonged Outage

OpenAI, the company behind the popular AI chatbot ChatGPT, is experiencing a significant outage affecting its core services. The partial outage, which began late Monday night, has persisted through Tuesday morning, impacting ChatGPT, the Sora text-to-video AI tool, and OpenAI's APIs 1.

Source: Economic Times

Source: Economic Times

Widespread Impact and User Experience

Users attempting to access ChatGPT have reported various issues, including error messages and slow response times. Some users received a "Too many concurrent requests" error, while others encountered a "Hmm...something seems to have gone wrong" message 2 4. The outage has affected users globally, with reports spiking on Downdetector, a service that tracks website outages 3.

OpenAI's Response and Recovery Efforts

OpenAI has acknowledged the issue on its status page, stating that it is experiencing "elevated errors and latency" across its services. The company identified the root cause around 5:30 am PT on Tuesday and began working on a fix 1. However, as of 10:54 am PT, OpenAI reported that full recovery across all services could take "another few hours" 5.

Source: Dataconomy

Source: Dataconomy

Context and Implications

This outage comes at a time of significant growth and integration for OpenAI. The company recently announced that it had reached $10 billion in annualized recurring revenue, and Apple revealed deeper integrations with OpenAI's models at its WWDC event 1. The incident highlights the challenges of scaling AI infrastructure to meet the demands of hundreds of millions of users.

Alternative AI Services

As ChatGPT remains inaccessible for many, users are turning to alternative AI services. Some recommended options include:

  1. Claude by Anthropic, which has been noted for its awareness of current events, including the ChatGPT outage 3.
  2. Google Gemini and Microsoft Copilot, both offering free and paid versions with capabilities similar to ChatGPT 5.
  3. Leonardo.Ai for creative work and Canva for beginner-friendly image generation, as alternatives to DALL-E 3 3.
  4. Microsoft's Bing Video Creator as an alternative to Sora for AI-generated videos 3.
Source: Economic Times

Source: Economic Times

As OpenAI continues to work on resolving the outage, the incident serves as a reminder of the growing dependence on AI services and the need for robust infrastructure to support their increasing popularity and integration into various platforms and applications.

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