ChatGPT Experiences Two-Hour Outage Due to Technical Issues

Explained: The Tech Outage That Threw ChatGPT Out Of Gear

Notably, the GenAI giant currently has more than 200 Mn users globally, of which India accounts for more than 9%, making the country its second largest market In the wee hours of Wednesday (18 September), OpenAI's conversational AI chatbot ChatGPT experienced a "partial outage" that impacted users worldwide. As per the company, the issue began around 3:50 PM PDT (4:20 AM IST) when some API models started showing "elevated error rates". However, the partial outage reached Indian shores hours later in the morning as users began to report issues in accessing the chatbot. The company has since claimed to have resolved the issue. As per DownDetector, it received as many as 24 reports of the outage from India starting around 9:30 AM. By noon, the number of reports had surged to 54, before falling and climbing to around 48 reports by 5:30 PM. As per the website, users across all major cities, including Delhi, Mumbai, Bengaluru, Chennai, Chandigarh, Ahmedabad, Indore, among others, reported facing issues while accessing ChatGPT. However, this is not the first time that the company has been hit by a tech glitch. On September 16, all API requests on the platform were blocked and users faced difficulties with new account creations and logins. Additionally, ChatGPT's web interface encountered problems specifically with a version of Google Chrome, as noted on OpenAI's status page. Meanwhile, ChatGPT Enterprise users have been experiencing issues with the Workspace Analytics tab, which hasn't been returning data. Notably, the GenAI giant currently has more than 200 Mn users globally, of which India accounts for more than 9%. This makes India the second largest market for the company. To strengthen its presence in India, OpenAI hired Pragyya Misra, a former Meta and Truecaller employee, in April to lead public policy and partnerships in the country. The development comes at a time when India's GenAI ecosystem has been attracting significant investor interest. India is now home to more than 100 generative AI startups, which have collectively raised over $600 Mn since 2019. Ola's Krutrim also became the country's first AI unicorn earlier this year. Meanwhile, the Indian government has also taken a proactive approach, approving the IndiaAI Mission with a budget allocation of INR 10,372 Cr over the next five years. This funding aims to promote innovation in the domestic AI ecosystem and realise the mission's goals through a public-private partnership (PPP) model.

ChatGPT down: What the company said on the two-hour long outage - Times of India

OpenAI's ChatGPT was down for some users on September 17, 2024. OpenAI acknowledged the issue and classified it as 'partial outage' on its official website. According to the company's status page, the issue started around 3:50pm PT. Marked as "Elevated Errors on Some API Models", the issue impacted ChatGPT users across the world. What the company said "Starting around 3:50pm PT, some API models had elevated error rates.Engineers are actively investigating the issue and working on a mitigation," the company said on a status page. As per the website, the issue is now resolved. "Engineers have implemented a fix, and API requests have been recovering since 4:30pm PT. The team is monitoring the update," it added. Around 5:56pm, the company informed that the incident has been resolved. Another issue impacted ChatGPT The artificial intelligence (AI) chatbot faced another issue which affected the Workspace Analytics tab. Marked "Workspace Analytics tab is broken for ChatGPT Enterprise users," it impacted ChatGPT Enterprise, which was "not returning any data." In an update, OpenAI said "A fix has been implemented and data processing is currently underway, and all affected data should be fully available within the next 10 hours." "We have restored data for a portion of affected users and are continuing to work diligently to resolve the issue for the remaining users," the company informed in another update. ChatGPT users continue to face issues While the OpenAI status page says that the issue has been resolved, some users reported to face issues with the AI bot. Downdetector - the outage tracking website shows issues with ChatGPT. The TOI Tech Desk is a dedicated team of journalists committed to delivering the latest and most relevant news from the world of technology to readers of The Times of India. TOI Tech Desk's news coverage spans a wide spectrum across gadget launches, gadget reviews, trends, in-depth analysis, exclusive reports and breaking stories that impact technology and the digital universe. Be it how-tos or the latest happenings in AI, cybersecurity, personal gadgets, platforms like WhatsApp, Instagram, Facebook and more; TOI Tech Desk brings the news with accuracy and authenticity.