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Disney's big bets on the metaverse and AI slop aren't going so well
Less than a week into his tenure as Disney's newly-appointed CEO, Josh D'Amaro is already dealing with two separate crises that have cast a shadow over the company's future plans. OpenAI is shutting down its Sora image-generation program just months after Disney announced a $1 billion dollar collaboration to bake the tech into Disney Plus. And Fortnite maker Epic is laying off 1,000 employees at a time when we've heard basically nothing about the game studio's $1.5 billion investment deal with Disney to build a metaverse. Disney could still integrate generative AI into its streaming service, and we might end up seeing some version of the company's metaversal dreams become reality. But yesterday's news from OpenAI and Epic point to an uncertain future for some of Disney's biggest bets. There have always been signs that Sora was far from being ready for the big leagues (read: used to produce studio-approved entertainment). But OpenAI's decision to shutter Sora came as a surprise, in part, because of how the Disney deal helped normalize the idea of major companies getting into bed with gen AI firms. In addition to giving OpenAI a massive influx of capital, the deal with Disney -- which would put user-generated AI content directly onto Disney Plus -- gave Sora a level of legitimacy that could have had a huge impact on how the public thinks about and engages with this kind of tech. Disney Plus would have also become flooded with AI slop that truly no one would see as a compelling reason to sign up for the service. But the legacy studio could have still patted itself on the back for being a trailblazer in the AI space and spun that to investors as a sign of it having a deep understanding of how to capitalize on tech trends. The situation reads very differently now -- especially with OpenAI currently being under fire for helping the Pentagon conduct mass surveillance. Disney seems like it wants to cut its losses by distancing itself from OpenAI, which makes sense, but that move only highlights how ridiculous it was for D'Amaro to spearhead the collaboration in the first place. You don't need a background in corporate leadership to understand how ridiculous Disney's plan to pay OpenAI $1 billion so that Sora could churn out slop featuring some of the studio's characters was. Disney appears to have figured that out now, and late is better than never, but the OpenAI deal falling apart is going to make any future AI plans the company announces feel like they might be just as misguided and doomed to fail the same way. While the Epic layoffs haven't been attributed to anything Disney-related, the sheer number of people who just lost their jobs gives us some insight into how things are changing at the company. Like every other live-service game, Fortnite has been struggling to keep its momentum going, and in-game currency price hikes could only do so much to offset lower player engagement and higher operating costs. Epic CEO Tim Sweeney told staffers that the layoffs and $500 million reduction in spending will put the company "in a more stable place," which might be true, but it raises some questions about how the Disney partnership is being prioritized. Last week, Epic announced that Fortnite creators will soon be able to build Star Wars-themed games on the platform. That was the first bit of concrete news about the Epic / Disney collaboration the company shared since releasing a batch of Disney-focused minigames last fall. But what we haven't heard about or seen is the ambitious "persistent universe" the two companies planned to build together as part of Disney's $1.5 billion investment in Epic back in 2024. While Fortnite isn't going away anytime soon, its struggles as one of the biggest online games in the world don't bode well for the idea of a Disney-branded metaverse, which would be competing in the most cut throat segment of the games industry. And now Epic will be building it with a significantly smaller team. With both the Sora and Epic deals, Disney was clearly trying to get ahead of the game by making a big bet on the future through investments in AI and the metaverse. But in a single day that future looks much less certain -- which means Disney may have made a pair of very expensive mistakes.
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Disney CEO's First Week Marred by 'Fortnite,' OpenAI Woes
Walt Disney Co. Chief Executive Officer Josh D'Amaro hasn't even been been in his new job for one week and he's already seen two, billion-dollar technology bets falter -- - with one of them unraveling entirely. On Tuesday Epic Games Inc. announced that it was laying off 1,000 employees after new versions of its hit video game Fortnite failed to connect with fans. Disney announced a $1.5 billion investment in Epic two years ago that involves the creation of a whole new digital universe tied to Disney characters and stories. Just hours later, OpenAI announced it was shutting down Sora, its AI video generator. The company said it was ending a partnership with Disney that would have seen the entertainment giant make a $1 billion equity investment in OpenAI and use its technology for content creation. The move to shutter Sora coincides with a push by OpenAI to streamline its product lineup. D'Amaro took over as CEO from Bob Iger on March 18. At the company's annual meeting that day, D'Amaro sketched out his vision for a Disney that would be more connected with fans, in part by harnessing new technologies. The company's Disney+ streaming service, he said, will be a portal to engage with not just movies and TV shows, but games and experiences. His goal was to "deliver a more connected, personalized, and immerse experience to our consumers - wherever they are and whenever they would like to engage with us." Disney shares closed down 1.6% on Tuesday. The Epic deal was led by D'Amaro, who ran Disney's theme parks, consumer products and gaming businesses. In announcing the partnership, Disney showed off illustrations of an online Fortnite world that looked a lot like a theme park. D'Amaro joined Epic's board as an observer. In a memo to staff and fans on Tuesday, Epic founder Tim Sweeney said a downturn in Fortnite engagement had left the company spending more than it was making. Some $500 million in cost cuts should position the company for "huge launch plans towards the end of the year," Sweeney said. He didn't address the new Disney product. Similarly, the Sora partnership was supposed to be the start of something big. It was among the first initiatives between a legacy Hollywood studio and the new technology, which many in the industry fear will cost jobs and result in theft of their intellectual property. Disney announced plans just four months ago to let fans create short social videos based on the company's famous characters by uttering just a few words in an app. Some 200 characters from Star Wars Marvel and other brands would be available, costumes and vehicles included. Disney even planned to put some of the fan-created videos on its namesake streaming service. In a statement after Sora's demise, Disney said the artificial intelligence field is a nascent one, where change comes quickly. The company said it appreciated the collaboration it had with the Sora team and will "continue to engage with AI platforms to find new ways to meet fans." D'Amaro may still find a new AI partner. Runway Ai, Pika Ai and Google are among the companies making similar products to Sora.
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New Disney CEO Josh D'Amaro faces twin crises as OpenAI shuts down Sora just months after a $1 billion collaboration was announced, while Epic Games cuts 1,000 jobs amid questions about their $1.5 billion metaverse partnership. The setbacks highlight risks in Disney's technology investments and raise concerns about the company's strategic direction in AI and gaming.
Less than a week into his tenure as Disney CEO, Josh D'Amaro confronts a challenging reality. Two massive Disney technology investments are faltering simultaneously, casting doubt on the entertainment giant's strategy to embrace emerging tech trends. OpenAI announced it was shutting down Sora, its AI video generator, effectively ending a partnership that would have seen Disney make a $1 billion equity investment in the company
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. Hours earlier, Epic Games announced it was laying off 1,000 employees after new versions of Fortnite failed to connect with fans, raising questions about Disney's $1.5 billion investment in the gaming company2
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Source: Bloomberg
The Disney and OpenAI collaboration was announced just four months ago as a groundbreaking initiative to integrate AI content creation into Disney's streaming service. The plan would have allowed fans to create short social videos based on Disney's famous characters by uttering just a few words in an app, with some 200 characters from Star Wars, Marvel, and other brands available
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. Disney Plus would have featured some of these user-generated videos, marking one of the first major partnerships between a legacy Hollywood studio and AI technology1
.OpenAI's decision to shutter Sora came as part of a broader push to streamline its product lineup, but the timing couldn't be worse for D'Amaro. The deal had given Sora legitimacy and could have significantly impacted how the public engages with this kind of technology
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. Disney responded by stating that the artificial intelligence field is nascent and changes quickly, adding that it will "continue to engage with AI platforms to find new ways to meet fans"2
. Potential alternatives include Runway AI, Pika AI, and Google, which are developing similar products to Sora2
.The Disney and Epic Games partnership, announced in 2024, involved creating a "persistent universe" tied to Disney characters and stories within the Fortnite digital universe
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. D'Amaro, who led the Epic deal during his time running Disney's theme parks, consumer products, and gaming businesses, joined Epic's board as an observer . The partnership showed off illustrations of an online Fortnite world that resembled a theme park .
Source: The Verge
Epic CEO Tim Sweeney told staff that a downturn in player engagement had left the company spending more than it was making, necessitating the layoffs and $500 million in cost reductions . While Sweeney mentioned "huge launch plans towards the end of the year," he didn't address the Disney metaverse project . Last week, Epic announced that Fortnite creators will soon be able to build Star Wars-themed games on the platform, marking the first concrete news about the collaboration since releasing Disney-focused minigames last fall
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D'Amaro took over from Bob Iger on March 18, sketching out a vision for a more connected Disney that harnesses new technologies . His goal was to deliver "a more connected, personalized, and immersive experience to our consumers - wherever they are and whenever they would like to engage with us" . Disney shares closed down 1.6% following Tuesday's announcements .
The simultaneous setbacks raise critical questions about Disney's approach to emerging tech trends. While the company was attempting to position itself as a trailblazer in both AI and the metaverse, these investments now appear rushed and poorly timed
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. The concern about AI slop flooding Disney Plus and the struggles of even the biggest games in the gaming industry suggest the company may have underestimated the challenges involved1
. As Epic builds the metaverse with a significantly smaller team and Disney searches for new AI partners, observers will be watching whether future technology announcements receive more scrutiny before billion-dollar commitments are made.Summarized by
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