eGain to Showcase AI Knowledge Management Innovations at Stuttgart KM Days 2024
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EGain to Showcase AI Knowledge Innovations and Best Practices at Stuttgart KM Days 2024
SUNNYVALE, Calif., Nov. 14, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the AI knowledge management platform for service, today announced that it is a Gold Sponsor for the 20th Knowledge Management Days Conference, being held November 19-20, 2024, in Stuttgart, Germany. Businesses are looking for expert guidance on how to leverage AI quickly and safely in their quest to transform their operations. By 2025, 100% of generative AI virtual customer assistant and virtual agent assistant projects that lack integration to modern knowledge management systems will fail to meet their customer experience and operational cost-reduction goals, according to Gartner. eGain will showcase its award-winning AI Knowledge Hub whole-product solution at the event. Moreover, true to the event's motto "For practitioners, by practitioners," eGain will also discuss lessons learned and best practices for success as businesses embark on their Gen AI and knowledge modernization journey. About eGain eGain AI Knowledge Hub helps businesses improve experience and reduce cost by delivering trusted, consumable answers. Visit www.egain.com for more info. Media Contact [email protected] 408-636-4514 eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.
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eGain to Showcase AI Knowledge Innovations and Best Practices at Stuttgart KM Days 2024 By Investing.com
SUNNYVALE, Calif., Nov. 14, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: NASDAQ:EGAN), the AI knowledge management platform for service, today announced that it is a Gold Sponsor for the 20th Knowledge Management Days Conference, being held November 19-20, 2024, in Stuttgart, Germany. Businesses are looking for expert guidance on how to leverage AI quickly and safely in their quest to transform their operations. By 2025, 100% of generative AI virtual customer assistant and virtual agent assistant projects that lack integration to modern knowledge management systems will fail to meet their customer experience and operational cost-reduction goals, according to Gartner (NYSE:IT). eGain will showcase its award-winning AI Knowledge Hub whole-product solution at the event. Moreover, true to the event's motto "For practitioners, by practitioners, eGain will also discuss lessons learned and best practices for success as businesses embark on their Gen AI and knowledge modernization journey. About eGain eGain AI Knowledge Hub helps businesses improve experience and reduce cost by delivering trusted, consumable answers. Visit www.egain.com for more info. Media Contact [email protected] 408-636-4514 eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.
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eGain to Showcase AI Knowledge Innovations and Best Practices at Stuttgart KM Days 2024 - eGain (NASDAQ:EGAN)
SUNNYVALE, Calif., Nov. 14, 2024 (GLOBE NEWSWIRE) -- eGain EGAN, the AI knowledge management platform for service, today announced that it is a Gold Sponsor for the 20th Knowledge Management Days Conference, being held November 19-20, 2024, in Stuttgart, Germany. Businesses are looking for expert guidance on how to leverage AI quickly and safely in their quest to transform their operations. By 2025, 100% of generative AI virtual customer assistant and virtual agent assistant projects that lack integration to modern knowledge management systems will fail to meet their customer experience and operational cost-reduction goals, according to Gartner. eGain will showcase its award-winning AI Knowledge Hub whole-product solution at the event. Moreover, true to the event's motto "For practitioners, by practitioners," eGain will also discuss lessons learned and best practices for success as businesses embark on their Gen AI and knowledge modernization journey. More information Featured sessions Better Customer Service Through Knowledge Management and Gen AI (Presentation in German) Date and time: November 19, 4:40 pmSpeaker: Uwe Schiefelbein, Strategic Client Director, eGain Art of the Possible: Transform Your Operations with Knowledge-Backed Gen AI (Demo in English) Date and time: November 20, 3:10 pmSpeakers Anthony Gray, VP EMEA, eGainVernon Lees, Solutions Consultant, eGain Booth highlights Location: GATE22 - Hybrid StudioExclusive Offers Free print copy of Knowledge Management for Dummies by John Wiley, 2nd special edition, updated with Gen AI best practices (German version)Innovation in 30 Days, risk-free AI Knowledge pilot About eGain eGain AI Knowledge Hub helps businesses improve experience and reduce cost by delivering trusted, consumable answers. Visit www.egain.com for more info. Media Contact [email protected] 408-636-4514 eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies. Market News and Data brought to you by Benzinga APIs
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eGain, an AI knowledge management platform, announces its participation as a Gold Sponsor at the 20th Knowledge Management Days Conference in Stuttgart, Germany, where it will showcase its AI Knowledge Hub and discuss best practices for AI implementation in business operations.
eGain's Participation in Stuttgart KM Days 2024
eGain Corporation (NASDAQ: EGAN), a leading AI knowledge management platform for customer service, has announced its role as a Gold Sponsor for the 20th Knowledge Management Days Conference. The event is scheduled to take place on November 19-20, 2024, in Stuttgart, Germany
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.Showcasing AI Knowledge Hub
At the conference, eGain plans to showcase its award-winning AI Knowledge Hub, a comprehensive solution designed to help businesses leverage AI effectively in their operations. This platform aims to address the growing demand for expert guidance on quick and safe AI implementation as companies seek to transform their processes
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.Importance of Knowledge Management in AI Projects
eGain's participation comes at a crucial time, as Gartner predicts that by 2025, all generative AI virtual customer and agent assistant projects lacking integration with modern knowledge management systems will fail to meet customer experience and cost-reduction goals
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. This underscores the critical role of knowledge management in successful AI implementation.Featured Sessions and Presentations
The conference will feature key sessions by eGain representatives:
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"Better Customer Service Through Knowledge Management and Gen AI" - A presentation in German by Uwe Schiefelbein, Strategic Client Director at eGain, on November 19 at 4:40 pm.
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"Art of the Possible: Transform Your Operations with Knowledge-Backed Gen AI" - A demo in English by Anthony Gray, VP EMEA, and Vernon Lees, Solutions Consultant at eGain, on November 20 at 3:10 pm
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Booth Highlights and Exclusive Offers
eGain's booth, located at GATE22 - Hybrid Studio, will offer exclusive content to attendees:
- Free print copies of "Knowledge Management for Dummies" by John Wiley, 2nd special edition, updated with Gen AI best practices (German version).
- Information on eGain's "Innovation in 30 Days" program, a risk-free AI Knowledge pilot
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eGain's Approach to AI and Knowledge Management
In line with the event's motto "For practitioners, by practitioners," eGain plans to share lessons learned and best practices for businesses embarking on their Gen AI and knowledge modernization journey. This approach aims to provide practical insights for companies looking to integrate AI into their operations effectively
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