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Former Apple CEO says 'AI has not been a particular strength' for the tech giant and warns it has its first major competitor in decades | Fortune
Speaking to Fortune's Diane Brady at the Zeta Live conference in New York on Thursday, he warned Apple was facing its "first real competitor" in "many decades" in OpenAI. "AI has not been a particular strength for them," Sculley said of Apple. Wall Street has mounted pressure on Apple as it struggles to make the same inroads in AI as its Magnificent Seven and private company counterparts. Last decade, Apple appeared to make savvy moves in building momentum in AI, launching Siri in 2011 and poaching John Giannandrea from Google in 2018 to be its head of AI. But the company was caught flat-footed after OpenAI's release of ChatGPT in 2022, and when it finally announced its "Apple Intelligence" AI strategy in June 2024, results fell short. Apple said in June it was delaying its AI upgrades to Siri until 2026, and Giannandrea was sidelined from the project. The company was even considering using Anthropic or OpenAI's AI technology to power Siri over its own in-house models, Bloomberg reported in June. Even its most recent blowout earnings failed to assuage investors of concerns around not only AI adoption, but also the impact of higher tariffs costing the company $800 million in the previous quarter. For his part, Cook told investors in Apple's most recent earnings call the company is taking steps to both restructure staff internally and acquire other companies to catch up in the AI race. "We have a great team, and we're putting all of our energy behind it," he said. Sculley, who served as CEO of Apple from 1983 to 1993, acknowledged the possibility of Cook's tenure coming to an end, saying on Thursday that whoever succeeds him should help transition the company from an orientation around apps to agentic AI. It is this push toward agentic AI that has Sculley believing OpenAI presents a real threat to Apple's competitive prowess. Apps are no longer as effective as a subscription model, he said, which is how OpenAI operates ChatGPT. "When we had apps at the center of everything, it was selling tools, selling products," Sculley said. "When you think of subscription, it's about people paying for something as long as they need it." OpenAI has also benefited from the talent of Jony Ive, Apple's former design chief. He joined Sam Altman's burgeoning company as part of a $6.5 billion acquisition of IO, a start-up created by Ive. Ive's nearly 30 years at Apple saw the explosion of the company's line of technology, starting with the iMac. "He's the one who actually designed and built the iMac, the iPod, the iPhone, and the iPad," Sculley said. "If there's anyone who is probably going to be able to bring that dimension to the LLM, in this case OpenAI, it's probably going to be Jony Ive, working with Sam Altman." The designer has been tasked with creating OpenAI's AI-first devices, an expansion to hardware sparked by its acquisition of IO. "That momentum has led us to create 15 to 20 really compelling product ideas. The challenge is to focus," Ive told Altman at the company's DevDay conference last week. "It would be easy if you knew there are three good ones. It's just not like that. We're designing a family of products. And we're trying to make sure we're judicious and thoughtful in what we focus on and to then not be distracted."
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Former Apple CEO John Sculley Identifies This Company's As Apple's First Real Competitor In Decades - Apple (NASDAQ:AAPL), Amazon.com (NASDAQ:AMZN)
John Sculley, the former CEO of Apple Inc. (NASDAQ:AAPL), has identified OpenAI as major competitor to Apple in years. He also predicted that AI will lead to a shift to subscription-based business models. Sculley Calls OpenAI Apple's First Major Rival In Decades At the Zeta Live conference in New York City on Thursday, Sculley, Apple's CEO from 1983 to 1993, called the Sam Altman-led company as Apple's "first real competitor" in "many decades," reported Business Insider on Monday. "AI has not been a particular strength for them," said Sculley about Apple. The former Apple CEO remarked that OpenAI's agentic AI will take over the demanding tasks in knowledge workers' workflows. See the price action of AAPL here. Sculley also addressed the possibility of current Apple CEO Tim Cook retiring soon. He emphasized that Cook's successor would need to guide Apple through the transition from the apps era to the agentic era. According to him, this shift will prompt more technology companies to embrace subscription-based business models. "In the agentic era, we don't need a lot of apps, it can all be done with smart agents," Sculley said. "That'll shift more technology companies to subscription-based business models." He believes that Apple's future success will depend on its ability to adapt to this new era. See Also: Donald Trump Once Spent Nearly $100K On Full-Page Ads to Tell America to 'Stop Being Laughed At' Sculley's revelation comes as Apple navigates major shifts in its AI strategy, following a period of lagging behind Meta Platforms (NASDAQ:META), Amazon.com Inc. (NASDAQ:AMZN), Alphabet (NASDAQ:GOOGL) (NASDAQ:GOOG) and Open AI. In September, the company announced a revamp of its AI stratIgy, prioritizing chatbot-like experiences and overhauling its Siri voice assistant. This move was seen as a response to Apple's previous dismissal of chatbot-driven approaches, which had driven users seeking a genuine chatbot experience towards standalone OpenAI apps. OpenAI's growing influence was further underscored in May when the company acquired Jony Ive's startup for $6.5 billion. This acquisition, which saw Ive, a key player in Apple's design history, take on the role of design director at OpenAI, was seen as a significant challenge to Apple's stronghold in the tech industry. These developments indicate that OpenAI is not only a significant competitor for Apple but also a driving force behind the evolution of the tech industry as a whole. Benzinga's Edge Rankings place Apple in the 63rd percentile for momentum and the 29h percentile for growth, reflecting its average performance in these areas. Check the detailed report here. READ NEXT: Steve Jobs Taught Guy Kawasaki Don't Make Things 'Slightly Better' -- Here Is What The Apple Co-Founder Thought About Big Changes And Big Money Image via Shutterstock Disclaimer: This content was partially produced with the help of AI tools and was reviewed and published by Benzinga editors. AAPLApple Inc$248.941.50%OverviewAMZNAmazon.com Inc$218.200.85%GOOGAlphabet Inc$240.491.26%GOOGLAlphabet Inc$239.601.28%METAMeta Platforms Inc$711.620.90%Market News and Data brought to you by Benzinga APIs
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Former Apple CEO John Sculley says OpenAI is Apple's first real competitor in decades, here's why
He suggested Apple's next CEO must lead the shift toward AI-driven smart agents and automation. Former Apple CEO John Sculley has stated that Apple has a major competitor in the rapidly expanding AI world. During the Zeta Live conference in New York City on Thursday, Sculley, according to Business Insider, described OpenAI as "the first real competitor" Apple has faced in decades, pointing out that the business has generally trailed in artificial intelligence development. Sculley said, "AI has not been a particular strength for them," in reference to Apple's lag behind companies like OpenAI, Google, Amazon, and Meta in the AI race. AI-driven projects by Apple, such as a planned redesign of its Siri assistant early this year, have been delayed. Sculley, who managed Apple from 1983 to 1993 and helped popularise the Mac brand, also commented on the succession rumours surrounding current CEO Tim Cook. He argued that Apple's next CEO must steer the company from an "apps era" to an "agentic era," in which AI agents may conduct complex activities on behalf of consumers. According to Sculley, agentic AI has the potential to transform knowledge work by automating repetitive processes, which will incentivise tech companies to adopt subscription-based business models. "Selling tools or products was the main goal when apps were popular. In contrast, subscriptions allow users to pay for services for as long as they require them," he said, indicating the possibility of more stable sources of income. Sculley also pointed out the trend of Apple alums entering the AI space, citing former design chief Jony Ive, whose startup company for devices was acquired by OpenAI earlier this year for more than $6 billion. At OpenAI's DevDay, Ive discussed developing hardware to address limitations created by smartphones and tablets. "Jony Ive designed and built the iMac, iPod, iPhone, and iPad," said Sculley. "If anyone can bring that same design dimension to OpenAI's large language models, it's him, working alongside Sam Altman," he added.
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John Sculley, ex-Apple CEO, identifies OpenAI as Apple's first major competitor in decades, highlighting Apple's AI weaknesses and the potential shift to AI-driven business models.
Former Apple CEO John Sculley has raised concerns about Apple's position in the rapidly evolving artificial intelligence landscape. Speaking at the Zeta Live conference in New York, Sculley identified OpenAI as Apple's "first real competitor" in many decades, highlighting the tech giant's struggles in the AI domain
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."AI has not been a particular strength for them," Sculley remarked, pointing out Apple's lagging performance compared to its competitors in the AI race
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. This assessment comes in the wake of Apple's delayed AI upgrades and potential outsourcing of AI technology for Siri, as reported by Bloomberg in June1
.Sculley, who led Apple from 1983 to 1993, emphasized the need for a transition from an "apps era" to an "agentic era" in technology. He predicts that AI-driven smart agents will take over complex tasks in knowledge workers' workflows, prompting a shift towards subscription-based business models
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."When we had apps at the center of everything, it was selling tools, selling products," Sculley explained. "When you think of subscription, it's about people paying for something as long as they need it."
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This shift could potentially provide more stable revenue streams for tech companies.Apple's struggles in AI have not gone unnoticed by Wall Street, with mounting pressure on the company to catch up with its competitors. Despite earlier efforts, such as launching Siri in 2011 and hiring John Giannandrea from Google in 2018, Apple's "Apple Intelligence" AI strategy announced in June 2024 fell short of expectations
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.Sculley also addressed the possibility of current Apple CEO Tim Cook's retirement, emphasizing that Cook's successor would need to guide Apple through the transition to the agentic AI era. "We don't need a lot of apps, it can all be done with smart agents," Sculley stated, underlining the importance of this shift for Apple's future success
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OpenAI's competitive threat to Apple is further amplified by its recent acquisition of Jony Ive's startup for $6.5 billion. Ive, Apple's former design chief responsible for iconic products like the iMac, iPod, iPhone, and iPad, has joined OpenAI as design director
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."If there's anyone who is probably going to be able to bring that dimension to the LLM, in this case OpenAI, it's probably going to be Jony Ive, working with Sam Altman," Sculley commented, highlighting the potential impact of this talent acquisition on OpenAI's future products
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.As Apple grapples with these challenges, Cook has assured investors that the company is taking steps to restructure staff internally and acquire other companies to catch up in the AI race. However, the tech giant's ability to adapt to this new era of AI-driven innovation remains to be seen.π‘ gestures=
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