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Everyone needs an AI phone. No, don't hang up, it's true
Analyst bets smart money on 'proactive digital companion' upgrade cycle Generative AI will supposedly spark a smartphone renaissance, driving both unit shipments and the value of devices sold this calendar year - or so claims a rather optimistic forecast from Gartner's consultants. The analyst reckons phones packing neural processing units (NPUs) will shift 369 million units in 2025, generating an estimated $298 billion in end-user spending. That's quite the punt on punters actually wanting AI in their pocket. "Currently, most users still rely on text or touch for all tasks, and voice interactions remain limited in scope," said senior director analyst Ranjit Atwal. "However, as conversational AI becomes more natural in the future, users are expected to become more comfortable with AI as a proactive digital companion, rather than just a reactive tool." The forecast covers premium smartphones and basic models, which won't be getting NPU capabilities - the silicon needed to run large language models locally - anytime soon. "The broad use of new NPUs in smartphones will allow GenAI models to run faster and more efficiently, requiring users to upgrade to the latest smartphone hardware for optimized experiences," said Atwal. "In 2025, Gartner forecasts almost all premium GenAI smartphones will include NPUs and 41 percent of basic GenAI smartphones will have NPUs." If the sales projection is correct, and that's a hefty if, the industry would see a proper rebound after several lean years. Smartphones became a growth sector again in 2024, expanding to 1.238 billion units, up 6.4 percent year-on-year. However, growth has been more modest this year, with Q1 up just 1.5 percent and Q2 managing only 1 percent. Gartner seems more bullish on AI smartphones than AI PCs, where Atwal previously warned that higher prices and a lack of killer apps would deter some buyers. That prediction proved prescient. Even with Windows 10 support ending, some businesses opted to buy extended security updates rather than refresh their fleets. Dell COO Jeff Clark recently noted "moderate growth as the PC refresh continues, driven by an aging installed base and the Windows 10 end of life." This doesn't sound like customers are itching to replace PC kit. As for phones, users are clinging to their devices longer, seeing little reason to upgrade. The Register suspects many readers won't be sufficiently moved by the prospect of generative AI to shell out for a new "smartblower" with an NPU. The secondhand market is thriving, with refurbished device availability being one of the few limiting factors. Atwal told us he thinks AI smartphones will fare better. "NPUs have been in smartphones since 2019, they just have not been able to leverage them for 'real AI' use," he said. "So smartphones are more mature and able to leverage AI, compared to NPUs in AI PCs, which need to develop a new ecosystem."
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GenAI Smartphone Spending to Hit $298 Billion in 2025, Says Gartner
Worldwide end-user spending on generative AI (GenAI) smartphones is projected to total $298.2 billion by the end of 2025, according to Gartner, Inc. a business and technology insights company. It will represent 20% of total AI end-user spending in 2025. Worldwide end-user spending on generative AI (GenAI) smartphones is projected to total $298.2 billion by the end of 2025, according to Gartner, Inc. a business and technology insights company. It will represent 20% of total AI end-user spending in 2025. Gartner defines GenAI smartphones as devices equipped with a built-in neural engine or neural processing unit (NPU) capable of running small language models. The forecast covers both premium smartphones and basic smartphones (under $350) but excludes utility smartphones as they are no expected to have NPU capabilities at any time. "Currently, most users still rely on text or touch for all tasks, and voice interactions remain limited in scope. However, as conversational AI becomes more natural in the future, users are expected to become more comfortable with AI as a proactive digital companion, rather than just a reactive tool," said Ranjit Atwal, Senior Director Analyst at Gartner. With all mobile vendors increasingly integrating on-device GenAI models and applications, end-user spending on GenAI smartphones is expected to total $393.3 billion in 2026, an increase of 32% from 2025 (see Table 1). Gartner expects that 100% of premium smartphones will feature GenAI capabilities by 2029. Table 1: Worldwide GenAI Smartphone End-User Units and Spending, 2024-2026 "The broad use of new NPUs in smartphones will allow GenAI models to run faster and more efficiently, requiring users to upgrade to the latest smartphone hardware for optimized experiences," said Atwal. "In 2025, Gartner forecasts almost all premium GenAI smartphones will include NPUs and 41% of basic GenAI smartphones will have NPUs." By 2027, Gartner expects on-device NPUs performance levels exceeding 40 tera operations per second (TOPS) will become standard in premium GenAI smartphones. They will enable real-time execution of complex multimodal AI workloads without excessive power consumption.
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Gartner forecasts a significant rise in generative AI smartphone sales, projecting a $298 billion market by 2025. The prediction highlights the growing importance of AI in mobile technology and suggests a potential renaissance in the smartphone industry.
In a bold prediction that could reshape the smartphone industry, Gartner analysts forecast a significant surge in generative AI (GenAI) smartphone sales by 2025. This projection suggests a potential renaissance in the smartphone market, driven by advanced AI capabilities and neural processing units (NPUs)
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.Gartner's forecast paints an optimistic picture for the AI smartphone market. By the end of 2025, worldwide end-user spending on GenAI smartphones is expected to reach a staggering $298.2 billion. This figure represents 20% of total AI end-user spending for that year, highlighting the growing importance of AI in mobile technology
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.Gartner defines GenAI smartphones as devices equipped with built-in neural engines or NPUs capable of running small language models. This category includes both premium and basic smartphones (under $350) but excludes utility smartphones, which are not expected to incorporate NPU capabilities
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.Ranjit Atwal, a senior director analyst at Gartner, notes that while most users currently rely on text or touch for smartphone interactions, the future holds promise for more natural conversational AI. As these technologies improve, users are expected to embrace AI as a proactive digital companion rather than just a reactive tool
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.The forecast suggests a significant market rebound after several lean years. Gartner predicts that by 2025, almost all premium GenAI smartphones will include NPUs, while 41% of basic GenAI smartphones will feature this technology. The adoption of NPUs is expected to drive faster and more efficient GenAI model performance, potentially compelling users to upgrade their devices
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Looking further ahead, Gartner anticipates that by 2027, on-device NPUs with performance levels exceeding 40 tera operations per second (TOPS) will become standard in premium GenAI smartphones. This advancement is expected to enable real-time execution of complex multimodal AI workloads without excessive power consumption
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.Despite the optimistic forecast, some industry observers remain skeptical. The smartphone market has seen users holding onto their devices for longer periods, with little incentive to upgrade. The success of AI smartphones may depend on whether consumers find the new AI features compelling enough to justify the purchase of new devices
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