Genpact Hosts AI Day 2024: Industry Leaders Explore the Future of AI Innovation

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Genpact, a global professional services firm, hosted AI Day 2024 in New York City, bringing together clients and partners to discuss the latest advancements in AI and its practical applications in business.

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Genpact Hosts AI Day 2024 to Accelerate Industry Learning and Innovation

Genpact, a global professional services firm, recently hosted its AI Day 2024 event in New York City, bringing together numerous clients and partners to explore the latest advancements in generative AI, machine learning, data, and analytics 12. The event, themed "The AI of Now," focused on turning innovation into direct business outcomes and demonstrated Genpact's commitment to implementing AI solutions in real-world scenarios.

Key Focus Areas

The AI Day agenda covered four primary areas of interest 2:

  1. The strategic value of AI in finance
  2. AI-led value creation in client operations
  3. The predictive supply chain
  4. Fostering an AI-first mindset at Genpact

These topics highlight the company's emphasis on practical AI applications across various business functions.

Industry Perspectives

Tom Janowicz, Executive Vice President, Finance and Technology, and Chief Financial Officer at Penske, praised Genpact's approach, stating, "Industry expertise, advanced technologies, and operational excellence are fundamental to building and driving successful AI-led operations" 12. Janowicz emphasized the 25-year partnership between Penske and Genpact, noting the latter's commitment to driving cutting-edge innovation.

John Boccuzzi Jr, President of ISG Research, commented on the event's value, saying, "Genpact's AI Day provided a view into in-production AI use cases, and with it, fresh insights into integrating advanced technologies and in-depth industry experience to support clients on their growth journeys" 2.

Real-World AI Applications

Manu Aggarwal, Partner at Everest Group, highlighted the practical nature of Genpact's presentations, stating, "Most companies are just talking about technology tools and experimentation - Genpact has put words into action and taken this a step further today with its showcase of real-world case studies of AI in use with clients on stage" 2. This approach demonstrates Genpact's focus on practical AI implementation rather than theoretical discussions.

Genpact's AI Vision

Balkrishan "BK" Kalra, President and CEO of Genpact, emphasized the company's current focus on AI implementation, stating, "When it comes to AI, conversations often focus on the future. At Genpact, we are putting AI to work right now" 2. Kalra highlighted how the combination of domain knowledge, data, and artificial intelligence can transform business processes and drive superior value for clients.

Company Overview

Genpact, listed on the NYSE under the ticker G, is a global professional services firm with over 125,000 employees across more than 30 countries. The company's core focus is on delivering outcomes that shape the future, powered by its purpose of pursuing a world that works better for people 2. Genpact serves and transforms leading enterprises, including Fortune Global 500 companies, by leveraging its deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

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