OpenAI Removes ChatGPT Feature After Privacy Concerns Over Indexed Conversations

Reviewed byNidhi Govil

24 Sources

OpenAI has removed a controversial ChatGPT feature that allowed users to make their conversations discoverable in search engines, following privacy concerns and user backlash.

ChatGPT's Controversial Indexing Feature

OpenAI, the company behind ChatGPT, has removed a feature that allowed users to make their conversations discoverable in search engines. This decision came after reports surfaced that thousands of ChatGPT conversations were appearing in Google search results, potentially exposing users' personal information 12.

The Privacy Concern

Source: Ars Technica

Source: Ars Technica

The issue came to light when Fast Company reported that ChatGPT conversations were visible in Google search results. While these indexed chats did not include identifying information about the users, some conversations contained highly personal details that could potentially make users identifiable 1.

Users often shared chats on platforms like WhatsApp or saved links for later viewing. However, the formatting of the sharing option may have misled some users:

"When users clicked 'Share,' they were presented with an option to tick a box labeled 'Make this chat discoverable.' Beneath that, in smaller, lighter text, was a caveat explaining that the chat could then appear in search engine results." 1

OpenAI's Response

Initially, OpenAI defended the labeling as "sufficiently clear." However, Dane Stuckey, OpenAI's Chief Information Security Officer, later confirmed that the company decided to remove the feature as it "introduced too many opportunities for folks to accidentally share things they didn't intend to" 15.

The Extent of the Issue

Source: Fast Company

Source: Fast Company

The scope of this privacy concern was significant. By using specific search parameters, anyone could access strangers' conversations with ChatGPT across various search engines 23. These conversations ranged from mundane topics to highly personal matters, including:

  1. Relationship problems
  2. Mental health issues
  3. Drug use
  4. Traumatic experiences
  5. Conspiracy theories 134

Implications for Users and Businesses

This incident highlights the importance of user awareness when sharing AI-generated content. While some users might not mind their conversations being searchable, others may have unintentionally exposed sensitive information 4.

From a business perspective, some saw this as an opportunity for SEO insights. As one Redditor noted, "These conversations reveal exactly what your audience struggles with... Now we can literally see the conversations people are having with AI about our industry" 4.

Broader AI Privacy Concerns

Source: Dataconomy

Source: Dataconomy

This is not an isolated incident in the AI world. Meta's AI faced a similar issue in June when shared conversations appeared in others' feeds 4. Google's Gemini (formerly Bard) also had indexing issues, which were subsequently addressed 4.

OpenAI's Ongoing Challenges

While OpenAI has taken steps to remove the indexed content from search engines, the company faces other challenges. In June 2025, OpenAI revealed it was fighting a legal demand from the New York Times to retain consumer ChatGPT and API customer data indefinitely, citing conflicts with user privacy commitments 5.

As AI continues to integrate into our daily lives, incidents like this underscore the ongoing tension between functionality, user privacy, and the potential for unintended consequences in AI-driven platforms.

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