HCLTech and Salesforce Expand Partnership to Accelerate Agentic AI Adoption in Enterprises

HCLTech, Salesforce Deepen Ties to Fast-track Agentic AI for Enterprises | AIM

HCLTech leverages A2A and MCP protocols to help clients streamline coordination, task tracking, and visibility, driving faster and more reliable outcomes. HCLTech has launched new consulting and implementation services to help companies quickly adopt Salesforce Agentforce, especially in industries like finance, healthcare, retail, and manufacturing. With a consulting-led approach, these services aim to make it easier for businesses to use agentic workflows that can unify task orchestration, reasoning and action execution across systems, streamlining marketing, sales, service and operations in highly regulated environments. HCLTech leverages protocols, including the Agent-to-Agent (A2A) protocol and the Model Context Protocol (MCP), to help clients streamline coordination, task tracking and visibility and drive faster and more reliable outcomes, according to an official statement. "Salesforce Agentforce represents a transformational shift in how enterprise value is created. At HCLTech, we are not just enabling agent deployment, we are scaling business outcomes through intelligent, governed and connected agent ecosystems," Sadagopan Singam, executive vice president, global head of SaaS and commercial application, digital business services, HCLTech, said in the statement. "Organisations need a new labour model that unlocks the full potential of humans with AI at work. HCLTech is a critical partner for identifying and developing specific use cases with our joint customers across industries," said Phil Samenuk, SVP of global alliances & channels and outsourcing service providers, Salesforce. These innovations support HCLTech's enterprise AI approach and its FY26 strategy for delivering Total Experience, reinforcing its leadership in multi-agent AI innovation. Earlier this year, HCLTech was selected by Salesforce to join its Agentforce Partner Network, with the aim of accelerating AI-driven innovation in enterprise applications. As an Agentforce partner, HCLTech is applying its expertise in Salesforce digital modernisation to help businesses -- particularly in the financial services sector -- implement AI-powered agents that enhance user experiences. The partnership is expected to transform the landscape of autonomous and AI-enabled virtual agents, enabling enterprises to upgrade their SaaS applications with advanced multimodal AI technology and transition from basic chatbots to more sophisticated AI solutions capable of managing complex, multi-channel interactions. One of the key projects under this collaboration involves PenFed Credit Union, the second-largest federal credit union in the US. HCLTech and Salesforce are working together to enhance PenFed's member engagement and operational efficiency through AI-driven solutions.

HCLTech extends partnership with Salesforce for agentic AI adoption - The Economic Times

HCLTech is strategically expanding its partnerships to enhance for enterprise adoption of agentic artificial intelligence (AI) services across industries. The IT major has entered a strategic alliance with AMD to accelerate digital transformation through AI and cloud solutions, and a long-term partnership with E.ON for product-based transformation.Indian IT bellwether HCLTech has expanded its partnership with cloud computing major Salesforce for enterprise adoption of agentic artificial intelligence (AI) services. The partnership will accelerate enterprises' adoption of autonomous AI agents by Salesforce Agentforce across various industries, including financial services, healthcare, retail and manufacturing, HCLTech said in an exchange filing on Thursday. On Tuesday, HCLTech entered a strategic alliance with AMD to accelerate enterprise digital transformation worldwide through advanced solutions in AI, digital and cloud. Joint development centres established under the collaboration will be used to test advanced technologies and conduct proof-of-concept tests to speed up the time-to-market for innovative enterprise tools. Earlier this month, HCLTech entered into a long-term partnership with European energy major E.ON to support its product-based transformation, using advanced cloud and artificial intelligence (AI) technologies. As part of the deal, HCLTech will build a new private cloud and manage E.ON's global cloud and network infrastructure across major hyperscalers. The partnership aims to help scale automation and boost E.ON's cloud and network maturity by using advanced tools such as HCLTech's AI Force platform. Recently, HCLTech secured an engineering services deal with Swedish truck manufacturer Volvo Group. The IT company will support Volvo Cars' future engineering goals from its Automotive Centre of Excellence in Gothenburg, along with its global offshore and nearshore delivery centres. HCLTech shares closed 0.41% higher at Rs 1,723.70 apiece, compared to a 1.21% rise in the benchmark Sensex.

HCLTech shares in focus after expanding Salesforce partnership for agentic AI

HCLTech and Salesforce are expanding their partnership to boost AI adoption. HCLTech also has alliances with AMD and E.ON for digital transformation and cloud services. Additionally, HCLTech secured an engineering contract with Volvo Group. Trendlyne data suggests a potential downside for HCLTech shares. Analysts have a 'Hold' rating on the stock. HCLTech shares closed higher on Thursday.HCLTech shares will be in focus on Friday after the company announced an expanded partnership with cloud major Salesforce to drive enterprise adoption of agentic artificial intelligence (AI) solutions. In an exchange filing on Thursday, HCLTech said the partnership aims to accelerate the use of autonomous AI agents via Salesforce Agentforce across industries such as financial services, healthcare, retail, and manufacturing. Also Read: Street Favourite! 10 Nifty micro-cap stocks analysts expect to rally up to 60% Earlier this week, HCLTech also announced a strategic alliance with AMD to support enterprise digital transformation globally. Under the partnership, joint development centres will test advanced technologies and conduct proof-of-concept evaluations to speed up innovation in AI, digital, and cloud solutions. Additionally, the IT firm recently entered into a long-term agreement with European energy major E.ON to support its product-based transformation using advanced cloud and AI technologies. As part of the deal, HCLTech will build a new private cloud and manage E.ON's global cloud and network infrastructure across major hyperscalers. The collaboration will leverage HCLTech's AI Force platform to scale automation and enhance cloud maturity. Also Read: HDB Financial Services IPO: Should you subscribe? Here's what brokerages say HCLTech also secured an engineering services contract with Swedish truck maker Volvo Group. The company will support Volvo's future engineering initiatives from its Automotive Centre of Excellence in Gothenburg, as well as from its global offshore and nearshore delivery centres. Also Read: These 10 multibagger penny stocks surged 200-570% in last 1 year. Do you own any? According to Trendlyne data, the average target price for HCLTech is Rs 1,670, suggesting a potential downside of around 3% from current levels. Among the 44 analysts tracking the stock, the consensus rating is 'Hold'. HCLTech shares closed 0.4% higher at Rs 1,723.7 on the BSE in Thursday's trade. While the stock has gained 19% over the past 12 months, it remains down 10% so far this year. (Disclaimer: Recommendations, suggestions, views and opinions given by the experts are their own. These do not represent the views of the Economic Times)