HCLTech Partners with Just Energy for AI-Driven Business Transformation

Just Energy Partners with HCLTech for AI-Led Business Transformation | AIM

The company will use its integrated Digital Process Outsourcing solutions suite and GenAI platform AI Force to enhance operational efficiency across Just Energy's functions. HCLTech has announced in a statement that it has been selected by Just Energy, a leading US-based energy supply company, to enhance the latter's operations and customer experience. The company will use its integrated Digital Process Outsourcing solutions suite and GenAI platform AI Force to enhance operational efficiency across Just Energy's IT, finance, analytics, customer care, sales and renewals functions. HCLTech will also deploy digitalCOLLEAGUE, its comprehensive and role-specific single-UI platform and Toscona, its business process optimisation suite, to improve workforce collaboration and business process management. "We are confident that HCLTech's proven expertise and commitment to service excellence will help us achieve our key business objectives relating to operational efficiency and service improvements," Scott Fordham, chief operating officer of Just Energy, said. "By combining our expertise in GenAI and digital process outsourcing, HCLTech will contribute significantly to Just Energy's innovation strategy and customer satisfaction," Ajay Bahl, chief growth officer, Americas, Manufacturing and Allied Industries, HCLTech. HCLTech has been seeing traction in its AI offerings, as highlighted by the company's CEO, Vijayakumar C, during the company's Q2 2025 earnings call. He shared that AI has been integrated into the majority of their recent deals, highlighting the platform's key role in service transformation. "We have seen strong wins with most of our deals incorporating AI capabilities. Our platform AI Force is gaining widespread adoption for service transformation among our clients," Vijayakumar said. He further stressed how the company's AI offerings, such as HCLTech AI Force, HCLTech AI Foundry, and AI Labs, are driving innovation across sectors. The CEO had outlined the company's three-pronged generative AI approach. The first dimension is AI Force, which is driving service transformation and adoption among existing clients. "We have almost 25 clients who have started working on AI Force as the primary efficiency platform for all their IT and business processes," he shared.

HCLTech to enhance operations for US energy supply firm Just Energy

HCLTech has partnered with Just Energy to enhance operations and customer experience through digital process outsourcing and generative AI. This collaboration aims to boost efficiency across IT, finance, analytics, customer care, sales, and renewals. HCLTech will improve workforce collaboration and business process management at Just Energy, marking its second energy sector deal in a week.HCLTech on Thursday announced a partnership with US-based energy supply company Just Energy to enhance its operations and customer experience. The third-largest IT services player will provide digital process outsourcing solutions alongside its generative AI platform to boost efficiency across the company's IT, finance, analytics, customer care, sales and renewals functions, it said in a statement. This is the second energy sector deal announced by HCLTech in a week. On Monday, the Noida-headquartered software exporter said it is collaborating with European energy multinational E.ON on cloud and network management. Also Read: HCLTech partners with Spanish health insurer ASISA to drive digital transformation across Iberia "By combining our expertise in GenAI and digital process outsourcing, HCLTech will contribute significantly to Just Energy's innovation strategy and customer satisfaction," said Ajay Bahl, chief growth officer, Americas, manufacturing and allied industries, HCLTech. HCLTech seeks to improve workforce collaboration and business process management at Just Energy through a role-specific single-user interface platform and its business process optimisation offerings, the statement said. "We are confident that HCLTech's proven expertise and commitment to service excellence will help us achieve our key business objectives relating to operational efficiency and service improvements," said Scott Fordham, chief operating officer at Just Energy.

HCL Tech shares in focus after partnership with US energy firm Just Energy

HCL Technologies shares will be in focus after the company signed a partnership with US-based Just Energy to deliver generative AI-powered digital process outsourcing solutions. This collaboration aims to improve operations across IT, finance, analytics, and customer care. It is HCLTech's second major energy sector deal this week, following a tie-up with European giant E.ON.Shares of HCL Technologies will be in focus on Friday after the IT major announced a partnership with US-based energy supply company Just Energy to enhance the latter's operations and customer experience. Under the agreement, HCLTech will deliver digital process outsourcing solutions powered by its generative AI platform to streamline functions across IT, finance, analytics, customer care, sales, and renewals, the company said in a statement. This marks HCLTech's second major deal in the energy sector this week. On Monday, the Noida-based software exporter announced a collaboration with European energy giant E.ON to provide cloud and network management services. "By combining our expertise in GenAI and digital process outsourcing, HCLTech will contribute significantly to Just Energy's innovation strategy and customer satisfaction," said Ajay Bahl, Chief Growth Officer - Americas, Manufacturing and Allied Industries at HCLTech. The company will also deploy its business process optimisation tools and a role-specific, single-user interface platform to improve workforce collaboration and operational workflows at Just Energy. "We are confident that HCLTech's proven expertise and commitment to service excellence will help us achieve our key business objectives related to operational efficiency and service improvements," said Scott Fordham, Chief Operating Officer at Just Energy. Also Read: 8 debt-free penny stocks that surged 110-300% in the last 1 year. Do you own any? According to Trendlyne data, the average target price for HCLTech is Rs 1,668, indicating a potential downside of around 3% from current levels. Among the 44 analysts tracking the stock, the consensus rating is 'Hold'. HCLTech shares closed marginally lower by 0.1% at Rs 1,713.90 on the BSE in Thursday's trade. While the stock has gained 11% over the past three months, it remains down over 10% year-to-date. (Disclaimer: Recommendations, suggestions, views, and opinions given by the experts are their own. These do not represent the views of The Economic Times)