Infosys and AIB Extend Strategic Collaboration for Digital Transformation

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Infosys and AIB have extended their decade-long partnership, focusing on accelerating digital transformation initiatives in the banking sector. The collaboration aims to enhance operational efficiency and innovation through AI-powered tools and agile practices.

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Infosys and AIB Strengthen Partnership for Digital Innovation

Infosys, a global leader in digital services and consulting, has announced an extension of its strategic collaboration with AIB, a prominent financial services group in Ireland and the UK 12. This partnership, which builds upon a decade-long relationship, marks a significant step towards accelerating digital transformation in the banking sector.

Expanded Role and Responsibilities

Under this renewed agreement, Infosys will take on an expanded role in supporting AIB's transformation initiatives. The collaboration will focus on:

  1. Developing AIB's application landscape
  2. Delivering application development and maintenance services
  3. Implementing AI-powered tooling
  4. Enhancing operational efficiency
  5. Maturing agile processes to expedite innovation 1

Leveraging Expertise for Customer-Centric Transformation

Graham Fagan, Group Chief Technology Officer at AIB, emphasized the alignment of this collaboration with the bank's vision to modernize its technology and data capabilities. He stated, "By combining our collective expertise and experience, we will deliver on our customer-first commitment and enhance operational efficiency and resilience" 12.

Infosys' Commitment to Ireland's Tech Ecosystem

Dennis Gada, Executive Vice President and Global Head of Banking & Financial Services at Infosys, highlighted the significance of this partnership for Infosys' presence in Ireland. He said, "We are committed to fostering a strong relationship, nurturing talent, and contributing to Ireland's thriving tech ecosystem, while delivering impactful outcomes for AIB" 12.

AIB's Profile and Market Presence

AIB serves 3.35 million customers, primarily in Ireland and the United Kingdom. The bank's core business activities include:

  1. Retail banking
  2. Business banking
  3. Corporate banking
  4. Mobile payments
  5. Card acquiring services 1

AIB's purpose is centered on empowering people to build a sustainable future, adapting to greener living, and supporting businesses and individuals in their financial journeys 1.

Infosys: A Global Digital Transformation Leader

With over four decades of experience and a workforce of more than 300,000 people, Infosys has established itself as a leader in digital transformation. The company operates in more than 56 countries, focusing on:

  1. Cloud and AI-powered digital transformation
  2. AI-first core development
  3. Agile digital scaling
  4. Continuous improvement through knowledge transfer 1

This extended collaboration between Infosys and AIB represents a significant development in the banking technology landscape, promising to drive innovation and efficiency in financial services while contributing to Ireland's growing technology sector.

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