Infosys and Old National Bank Expand Collaboration for AI-Powered Digital Transformation

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Infosys and Old National Bank have expanded their strategic partnership to accelerate the bank's operational and technological transformation using AI, automation, and digital solutions.

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Infosys and Old National Bank Strengthen Partnership

Infosys, a global leader in digital services and consulting, has announced an expansion of its strategic collaboration with Old National Bank (ONB), the sixth-largest commercial bank headquartered in the Midwest United States. This partnership, which began in 2020, is set to accelerate ONB's operational and technological transformation

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Leveraging AI and Automation for Banking Innovation

The expanded collaboration will enable Old National Bank to leverage Infosys' services, solutions, and platforms for:

  1. Operations transformation
  2. Process digitization powered by automation and Generative AI (GenAI)
  3. Transformation of key business areas

Since the partnership's inception, Infosys has helped ONB modernize its digital landscape using a highly efficient, self-funding model. This approach has resulted in improved stability, resiliency, and enhanced client experiences, contributing to Old National's accelerated growth

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Strategic Alignment and Future Plans

Jim Ryan, Chairman & CEO of Old National Bank, emphasized the bank's commitment to creating exceptional experiences for clients and team members. He praised Infosys for guiding them through business process enhancements with a focus on efficiency and value generation

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Dennis Gada, EVP and Global Head of Banking and Financial Services at Infosys, highlighted the strong cultural and strategic alignment between the two companies. He expressed excitement about accelerating ONB's business process and customer care transformation using Infosys Topaz, their AI-powered platform.

Old National Bank's Market Position

Old National Bancorp (NASDAQ: ONB), the holding company of Old National Bank, serves clients primarily in the Midwest and Southeast regions. Key facts about ONB include:

  • Approximately $53 billion in assets
  • $30 billion in assets under management
  • Ranks among the top 30 banking companies headquartered in the United States
  • Founded in 1834
  • Recently named one of "The Civic 50" by Points of Light, recognizing it as one of the most community-minded companies in the U.S.

Infosys' Role in Digital Transformation

As a global leader in next-generation digital services and consulting, Infosys brings significant expertise to this partnership:

  • Over 300,000 employees worldwide
  • Presence in more than 56 countries
  • Four decades of experience in managing global enterprise systems
  • Focus on cloud and AI-powered digital transformation
  • Commitment to environmental sustainability and workplace inclusivity

Implications for the Banking Sector

This collaboration exemplifies the growing trend of traditional banks partnering with technology firms to modernize their operations and improve customer experiences. The use of GenAI and automation in banking processes signifies a shift towards more efficient, data-driven decision-making and personalized services in the financial sector.

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