Infosys and Proximus Group Strengthen Strategic Collaboration

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On Tue, 10 Sept, 4:02 PM UTC

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Infosys and Proximus Group have announced an expansion of their strategic collaboration. The partnership aims to accelerate Proximus' transformation into a digital service provider and improve its IT services.

Expanded Partnership

Infosys, a global leader in next-generation digital services and consulting, has announced the strengthening of its strategic collaboration with Proximus Group, Belgium's leading digital services and communications solutions provider 1. This expanded partnership is set to accelerate Proximus' transformation into a digital service provider and enhance its IT services 2.

Scope of Collaboration

The collaboration between Infosys and Proximus Group encompasses several key areas:

  1. Digital Transformation: Infosys will play a crucial role in accelerating Proximus' journey towards becoming a digital service provider 1.

  2. IT Service Enhancement: The partnership aims to improve Proximus' IT services, ensuring better efficiency and customer experience 2.

  3. Cloud-Native Solutions: Infosys will assist Proximus in building cloud-native solutions, leveraging its extensive experience in this domain 1.

  4. Agile Delivery: The collaboration will focus on implementing agile delivery models to increase speed and flexibility in service deployment 2.

Benefits and Expectations

This strategic partnership is expected to yield significant benefits for both companies:

  1. Innovation: By combining Infosys' digital expertise with Proximus' industry knowledge, the collaboration aims to drive innovation in Belgium's telecommunications sector 1.

  2. Operational Efficiency: Proximus anticipates improved operational efficiency through the implementation of advanced IT solutions and practices 2.

  3. Customer Experience: The partnership is expected to enhance Proximus' ability to deliver superior digital experiences to its customers 1.

  4. Market Competitiveness: By leveraging Infosys' global capabilities, Proximus aims to strengthen its position in the competitive Belgian market 2.

Leadership Perspectives

Antonietta Mastroianni, Chief Digital & IT Officer of Proximus, expressed enthusiasm about the partnership, stating that it will help Proximus in its journey to become a reference operator in Europe 1. She emphasized the importance of this collaboration in accelerating their digital initiatives and improving customer satisfaction 2.

Anand Swaminathan, EVP - Global Head of Communications, Media and Technology at Infosys, highlighted the significance of the partnership in driving Proximus' digital transformation. He emphasized Infosys' commitment to leveraging its digital expertise to support Proximus' growth and innovation goals 12.

Future Outlook

As the telecommunications industry continues to evolve rapidly, partnerships like this between technology leaders and service providers are becoming increasingly crucial. The Infosys-Proximus collaboration serves as a prime example of how strategic alliances can drive digital transformation and innovation in the telecom sector 12.

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