Microsoft Denies Azure and AI Tech Used to Harm Gaza Civilians Amid Ongoing Protests

8 Sources

Microsoft claims its internal review found no evidence of its Azure and AI technologies being used to harm civilians in Gaza, while facing continued protests over its contracts with the Israeli military.

Microsoft's Internal Review Findings

Microsoft has announced that it has found "no evidence" that its Azure cloud computing and AI technologies have been used to harm civilians in Gaza 1. The company stated that it conducted an internal review and engaged an external firm to perform additional fact-finding 2. This review process included interviewing dozens of employees and assessing military documents.

Microsoft's Relationship with Israeli Military

The tech giant confirmed that it provides Israel's Ministry of Defense (IMOD) with software, professional services, Azure cloud services, and Azure AI services such as language translation, as well as cybersecurity support 2. Microsoft described its relationship with IMOD as "structured as a standard commercial relationship" 1. The company also acknowledged providing "special access" to its technologies and "limited emergency support" to assist in hostage rescue efforts 3.

Limitations of the Review

Microsoft pointed out that it "does not have visibility into how customers use our software on their own servers or other devices," and that it does not have "visibility into the IMOD's government cloud operations," which use other providers 2. This admission highlights the limitations of Microsoft's ability to fully assess the use of its technologies in military operations.

Increased Usage of AI Technologies

Investigations by outlets like The Associated Press have alleged that commercially available AI models produced by Microsoft and OpenAI were used to select bombing targets in Gaza and Lebanon. The report noted that the Israeli military's usage of Microsoft and OpenAI artificial intelligence in March 2024 was nearly 200 times higher than before the Oct. 7 attack 2.

Ongoing Protests and Criticism

Source: Economic Times

Source: Economic Times

Despite Microsoft's statement, the company continues to face protests and criticism from employees and activists. The "No Azure for Apartheid" group, consisting of current and former Microsoft employees, has called for the company to publicly release a full copy of the investigative report 3. Protests have occurred at Microsoft events, including the recent Build developer conference, where demonstrators interrupted speeches to voice concerns about the company's ties with the Israeli military 5.

Broader Industry Context

Microsoft is not the only tech company facing scrutiny over its contracts with military organizations. Google has also faced employee protests and has terminated staff members who participated in demonstrations against Project Nimbus, a $1.2 billion cloud contract between Google, Amazon, and Israel's government and military 2.

Human Rights Concerns

Human rights groups have raised concerns about the use of AI systems in military operations, noting that these technologies can be flawed and prone to errors, potentially leading to civilian casualties 3. The ongoing conflict in Gaza has resulted in significant loss of life, with over 50,000 people reported killed since October 2023 4.

As the debate over the role of technology in military operations continues, Microsoft's statement and the ongoing protests highlight the complex ethical considerations surrounding the use of AI and cloud technologies in conflict zones.

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