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'AI is no longer optional': Microsoft is allegedly pressuring employees to use AI tools through manager evaluations
Microsoft's employees might be required to use AI, according to leaked memo. First reported by Business Insider, a purported internal memo from Julia Liuson, the Corporate Vice President of Microsoft's Developer Division, shows that managers are now being asked to evaluate employees based on their use of AI tools. An employee review metric for measuring AI use is reportedly under consideration according to Business Insider as well. Liuson's memo made her expectations here clear: "AI is now a fundamental part of how we work. Just like collaboration, data-driven thinking, and effective communication, using AI is no longer optional -- it's core to every role and every level." To be fair, there's some logic to this decision -- the people developing Microsoft's AI tools and services should probably be using them to get a better idea of the user experience. At the same time, it's hard not to read this as Microsoft resorting to the stick of employee reviews to get them to actually use these tools, which have struggled to gain adoption with everyday users and faced backlash over Copilot's controversial Recall feature, as well as the usual AI inaccuracies and "hallucinations." Recall uses AI to "remember" your activity on your computer by taking screenshots every few seconds so you can use Copilot to find websites or files you previously viewed. Microsoft had to backpedal on the feature when it was first announced due to an uproar over security concerns. While the company has attempted to address those concerns leading up to Recall's long-delayed beta release, the feature is still tarred with these associations, and I find it hard to trust Microsoft on its claims about Copilot's offline, airtight security. Even for people who already use AI on a regular basis, Copilot probably isn't their first choice. As of 2025, ChatGPT has some 400 million active users while Copilot only has 33 million. Windows users haven't warmed up much to Copilot, either -- often calling it bloatware, with one user even saying, "The way that Microsoft is forcing AI in our PCs even though 90% of its users don't want AI is just annoying." Unfortunately for Microsoft, comments like this aren't uncommon, and a large part of the apathy toward Copilot is over frustration with how Microsoft has been installing it by default in Windows 11, making it seem like the AI is being forced on everyone.
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Microsoft Urges Employees to Embrace In-House AI -- Performance Reviews May Reflect Usage - Microsoft (NASDAQ:MSFT)
Microsoft Corporation MSFT is now encouraging managers to evaluate employees based on their use of Artificial Intelligence (AI) tools. What Happened: Julia Liuson, who heads the division of Microsoft responsible for developer tools like GitHub Copilot, has directed managers to consider the use of internal AI tools as a key factor in assessing employee performance. In her email, Liuson emphasized the importance of AI in the company's operations, stating, "AI is now a fundamental part of how we work. Using AI is no longer optional -- it's core to every role and every level." Performance expectations at Microsoft vary across teams, and some are considering incorporating a formal metric related to the use of internal AI tools in performance evaluations for the upcoming fiscal year, as disclosed by an anonymous insider. "AI is now a fundamental part of how we work. Just like collaboration, data-driven thinking, and effective communication, using AI is no longer optional -- it's core to every role and every level," Liuson wrote in the email. Also Read: Leaked Data: Huge Pay Gap In Favor Of AI Engineers At Microsoft This initiative is part of Microsoft's strategy to address what it sees as a slow internal adoption of its Copilot AI services. The tech giant's goal is to increase usage across the board and ensure that those developing these products have a thorough understanding of the tools. The decision comes at a time when competition in the AI coding services market is intensifying. Cursor recently overtook GitHub Copilot in a significant segment of the developer market, as noted by Barclays. This competitive landscape is also influencing Microsoft's renegotiation of its vital partnership with OpenAI. Why It Matters: Microsoft's new mandate underscores the growing importance of AI in the tech industry. By making AI usage a performance metric, the company is not only promoting the adoption of its own AI tools but also preparing its workforce for an increasingly AI-driven future. This move could potentially give Microsoft an edge in the competitive AI coding services market. Read Next Major Overhaul Coming For Microsoft Authenticator: Users Advised To Backup Passwords Image: Shutterstock MSFTMicrosoft Corp$495.82-0.33%Stock Score Locked: Want to See it? Benzinga Rankings give you vital metrics on any stock - anytime. Reveal Full ScoreEdge RankingsMomentum71.59Growth50.05Quality33.67Value13.24Price TrendShortMediumLongOverviewMarket News and Data brought to you by Benzinga APIs
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Microsoft is reportedly encouraging managers to evaluate employees based on their use of AI tools, making AI adoption a key factor in performance reviews. This move aims to boost internal usage of Microsoft's AI services, particularly Copilot.
Microsoft Corporation is taking a bold step to accelerate the adoption of artificial intelligence (AI) within its workforce. According to leaked internal communications, the tech giant is now encouraging managers to evaluate employees based on their use of AI tools, particularly its in-house Copilot services 12.
Julia Liuson, Corporate Vice President of Microsoft's Developer Division, has reportedly issued a memo stating, "AI is now a fundamental part of how we work. Just like collaboration, data-driven thinking, and effective communication, using AI is no longer optional -- it's core to every role and every level" 12. This directive signals a significant shift in how Microsoft views AI integration in its day-to-day operations.
Source: pcgamer
While performance expectations at Microsoft vary across teams, some are considering incorporating a formal metric related to the use of internal AI tools in performance evaluations for the upcoming fiscal year 2. This move has raised eyebrows, with some interpreting it as Microsoft resorting to the "stick" of employee reviews to drive AI tool adoption 1.
Microsoft's decision appears to be driven by several factors:
Slow Internal Adoption: The company aims to address what it perceives as a slow uptake of its Copilot AI services among employees 2.
User Experience Insights: By encouraging developers to use the tools they create, Microsoft hopes to gain better insights into the user experience 1.
Competitive Pressure: The AI coding services market is becoming increasingly competitive, with rivals like Cursor reportedly overtaking GitHub Copilot in certain market segments 2.
Despite Microsoft's push, the adoption of AI tools, particularly Copilot, faces several challenges:
User Resistance: Some Windows users have labeled Copilot as "bloatware," expressing frustration over its default installation in Windows 11 1.
Security Concerns: The Copilot Recall feature, which uses AI to "remember" user activity, has faced backlash over privacy and security issues 1.
Market Share: As of 2025, ChatGPT boasts around 400 million active users, while Copilot has only 33 million 1.
Source: Benzinga
Microsoft's new mandate underscores the growing importance of AI in the tech industry. By making AI usage a performance metric, the company is not only promoting the adoption of its own AI tools but also preparing its workforce for an increasingly AI-driven future 2.
This move could potentially give Microsoft an edge in the competitive AI market, but it also raises questions about the balance between technological advancement and employee autonomy. As AI continues to reshape the workplace, other tech companies may follow suit, making AI proficiency an essential skill for tech workers across the industry.
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