OpenAI's ChatGPT Reaches 1 Million Paid Business Users Milestone

OpenAI surpasses 1 million paying business users

OpenAI, a global leader in artificial intelligence research and deployment, has experienced a remarkable surge in paying users for its business products, which include ChatGPT Enterprise, Team, and Edu. Over the past year, the company has introduced these solutions to meet the diverse needs of businesses, teams, and educational institutions worldwide. The latest data reveals that OpenAI now boasts more than 1 million paying business users, reflecting its increasing global influence and the adoption of its AI-powered tools to enhance productivity, creativity, and innovation. Since the launch of its first major business product, ChatGPT Enterprise, in August 2023, OpenAI has quickly expanded its footprint across the corporate world. By April 2024, the company reported 600,000 paying users, and just a few months later, this figure surged to over 1 million. These users, spread across multiple sectors and industries, represent companies of various sizes, each utilizing OpenAI's advanced AI models to optimize processes, boost productivity, and foster creativity. OpenAI's diverse product offerings cater to different market needs. The Enterprise version of ChatGPT focuses on large corporations looking to enhance their operational efficiency, while the Team product, launched in January 2024, is designed for smaller, collaborative groups. The Edu product, introduced in May 2024, specifically targets educational institutions, enabling students and educators to integrate AI into learning environments. One of the most notable aspects of OpenAI's success is its significant growth outside of the United States. More than half of the 1 million users are based internationally, particularly in regions like the United Kingdom, Germany, and Japan. The UK is now one of the top three non-US countries by user count, underlining OpenAI's ability to penetrate key markets outside of North America. This global expansion is partly driven by the versatility and adaptability of OpenAI's tools, which appeal to organizations across different industries and regions. AI's potential for enhancing creativity, speeding up development processes, and providing innovative solutions to long-standing challenges has made it an appealing choice for businesses looking to stay competitive in a global economy. OpenAI has established a series of strategic partnerships that underscore its influence in the corporate and educational sectors. Notable collaborations include: These partnerships reflect the broad range of applications for OpenAI's models, from helping streamline journalistic processes to transforming the pharmaceutical industry. They also highlight the growing trend of integrating AI solutions into mission-critical operations, further solidifying OpenAI's place as a key player in this evolving landscape. The recent introduction of GPT4o mini, a lightweight version of OpenAI's popular GPT-4 model, has generated considerable excitement among business users. Since its launch in July, GPT4o has contributed to a doubling in API usage, with companies like Spotify and Klarna leveraging the technology to build innovative products and engage with their customers more effectively. Spotify, for example, uses OpenAI's API to personalize user experiences and curate content, while Klarna applies AI to streamline online shopping and payment processes. These examples illustrate the wide-ranging potential of OpenAI's API, which provides businesses with the flexibility to incorporate AI into their existing frameworks without needing to develop complex AI infrastructure from scratch. In a recent survey conducted by OpenAI among 4,700 global business users, the results were overwhelmingly positive. An impressive 92% of respondents reported seeing increases in productivity, while 88% noted that OpenAI's tools helped them save time. These findings suggest that AI is not just a novelty but a critical asset in modern business operations, providing tangible improvements in workflow efficiency and task management. Furthermore, 75% of respondents said they observed improvements in creativity and innovation, highlighting the ability of AI to augment human capabilities rather than replace them. The survey also identified the most common use cases for OpenAI's tools, including gathering research, drafting and editing content, and ideation. These applications span a wide variety of industries, from education and media to healthcare and finance, illustrating the versatility of OpenAI's product suite. As businesses continue to seek ways to optimize operations and innovate, it's clear that OpenAI's AI models are playing an increasingly central role in this transformation.

OpenAI says it reached 1 million business users

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More OpenAI's paid business offerings reached a milestone, reaching one million paying business users across ChatGPT Enterprise, Team and Edu offerings. The one million user mark significantly increased from the 600,000 the company posted in April this year. In January, OpenAI chief operating officer Brad Lightcap revealed ChatGPT Enterprise, the first of the business-focused subscription products from OpenAI to release, saw 150,000 users across 260 organizations. OpenAI launched ChatGPT Enterprise on August 28 last year and followed it up with ChatGPT Team in January this year and ChatGPT Edu in May. ChatGPT Enterprise gives companies access to its latest model (today, it's GPT 4o), longer context windows, data analysis and customization. ChatGPT Team is a version of Enterprise that is built specifically for smaller groups within a company and small and medium businesses. ChatGPT Edu, targeted at teachers and students, offers many of the same benefits. Reaching one million users in a year, especially for paid products, is a feat. However, it should also be noted that regular, vanilla, free ChatGPT logged 200 million users as of August this year. OpenAI released these new business usage figures a day after rival Anthropic launched Claude Enterprise, its big business offering that provides a 500,000 token context window along with enterprise-grade security and control. Growth coming from other territories In an email to VentureBeat, OpenAI said a big chunk of the growth comes from users outside of the U.S. and from large organizations. "More than half of Enterprise, Team and Edu seats are outside the U.S., with Germany, Japan and the United Kingdom as the top three non-U.S. countries," the company said. "We're seeing traction with the world's most important companies and organizations, including Arizona State University, Moderna, Rakuten and Morgan Stanley." OpenAI said API usage "has doubled since we launched GPT 4o mini in July." This could indicate a rising interest in using smaller versions of large language models for specific tasks. OpenAI previously said that the multimodal GPT 4o mini "is the most cost-effective small model in the market." Productivity gains Along with seeing more users, OpenAI said it's beginning to see how businesses are harnessing its subscription products in their work. OpenAI said a survey of 4,700 business users showed ChatGPT Enterprise, Team and Edu are contributing to a 92% increase in productivity. Respondents said the products are saving them time, with 88% saying it's cut down on time and 75% reporting an improvement in creativity and innovation. The top use cases for businesses were research gathering, drafting and editing content and ideation. Other similar surveys have found enterprises see productivity and revenue gains with generative AI platforms. Google Cloud said 74% of companies using at least one gen AI application saw a return on investment in a year, with 45% reporting productivity gains mainly in IT processes and staff productivity.

OpenAI reached 1 million paid users for ChatGPT -- and it could start charging more

A year after launching the first business version of its generative artificial intelligence-powered chatbot, OpenAI said it has reached over one million paid users for its subscription-based services. OpenAI reached the one million mark five months after counting 600,000 paid users for its ChatGPT Enterprise and ChatGPT Team products, it said. Amid the AI hype, tech companies large and small are spending millions on chips and computing power to train and run large language models. And those costs are passing on to customers. OpenAI is reportedly considering higher-priced subscriptions for its new, more advanced large language models, which could cost even more to train and run. The company discussed prices up to $2,000 per month, The Information reported, citing unnamed people familiar with the matter. However, that is not final, sources said. The company reportedly has an upcoming model code-named Strawberry which can reason better than its existing models and could be used to power ChatGPT, according to the Information. It is also preparing for its next flagship LLM called Orion. Last August, OpenAI released ChatGPT Enterprise, which offers users extra features including "enterprise-grade security and privacy" and "unlimited higher-speed GPT-4 access." Five months later, the company launched ChatGPT Team for smaller companies. OpenAI released a version of the chatbot for students at universities called ChatGPT Edu in May, which therefore doesn't count toward its 600,000 number from April. The company's paid business services have been an effort to offset the massive costs of running its models. The free version of ChatGPT counts hundreds of millions of users each month. The number of users represents each person a business pays for in its subscription, which varies among companies depending on size and needs, OpenAI said. Over half of the paid users are outside of the U.S., with Germany, Japan, and the United Kingdom being the top three non-U.S. countries. Over 90% of OpenAI business users reported increases in productivity, according to a survey of 4,700 business users, an OpenAI spokesperson shared with Quartz. Meanwhile, 88% reported saving time, and 75% "saw an improvement to creativity & innovation," OpenAI said. "From reshaping how students learn, to optimizing patient care, and transforming how governments serve their citizens, AI is redefining how people work," Brad Lightcap, chief operating officer of OpenAI, said in a statement shared with Quartz. "We're proud to help over a million paying business users work more productively, streamline operations, and uncover new opportunities for innovation."

OpenAI's ChatGPT has more than 1 million paid business users

OpenAI said it now has more than 1 million paid users for its corporate products including ChatGPT Team, ChatGPT Enterprise and ChatGPT Edu. The number is higher than the 600,000 users that were reported in April suggesting that adoption for the AI firm's chatbot was still growing in enterprises. A separate report from The Information yesterday claimed that the Microsoft-backed AI firm was contemplating hiking subscription prices for their upcoming large language models like the AI reasoning tool Strawberry and the rumoured AI model Orion. OpenAI's ChatGPT hits 200 million weekly users Sources revealed that the range could be up to $2,000 per month. Currently, ChatGPT Plus costs $20 a month for consumers and $30 a month for enterprises but clients have said that it could reportedly cost around $60 per user per month with a minimum of 150 users and a 12-month contract. OpenAI is reportedly in talks with Apple and AI chipmaker Nvidia to raise more funds post which it could be potentially valued at $100 billion. Last week, they said that ChatGPT had more than 200 million weekly active users now. Published - September 06, 2024 02:34 pm IST Read Comments

OpenAI Hits 1 Million Paid Users For Business Versions of ChatGPT

OpenAI now has more than 1 million paid users for the corporate versions of ChatGPT -- a sign of growing demand from businesses for its chatbot despite significant competition. San Francisco-based OpenAI said Thursday that the figure includes the total number of people signed up to use its ChatGPT Team and Enterprise services, which are aimed at companies, as well as people at universities using its ChatGPT Edu product. The startup previously said in April that it had 600,000 corporate ChatGPT users -- not counting Edu, which launched in May. OpenAI unveiled ChatGPT Enterprise a year ago with extra features and privacy safeguards in a bid to boost revenue and offset the high cost of building AI products. It introduced ChatGPT Team for smaller companies in January. A long list of AI rivals have also rolled out similar services for businesses. While OpenAI has seen a significant increase this year in paid corporate users, it's unclear how many new businesses have signed up. A university, for example, may pay for far more user accounts than a startup. OpenAI declined to say how many paid users its corporate customers have on average. Just under half of OpenAI's corporate users are based in the US, the company said. Outside the US, the company's chatbot is most popular with business users in Germany, Japan and the United Kingdom.

OpenAI's business versions of ChatGPT reach 1 million paid users By Investing.com

In a report Thursday, Bloomberg said OpenAI has surpassed a significant milestone, reaching over 1 million paid users for its business versions of ChatGPT, including ChatGPT Team, ChatGPT Enterprise, and ChatGPT Edu. The milestone highlights growing demand for the company's AI-powered chatbot services despite fierce competition in the market. The increase in paid users follows the introduction of ChatGPT Enterprise, which was launched a year ago with enhanced features and privacy protections aimed at bolstering revenue and managing the substantial costs associated with AI development. The launch of ChatGPT Team in January further grew the company's offerings for smaller businesses. Previously, in April, OpenAI said it had 600,000 corporate users, excluding the Edu product, which launched in May. Despite the growth, Bloomberg notes that OpenAI has not disclosed the average number of users per corporate customer or the exact number of new businesses that have signed up recently. Bloomberg adds that the company's corporate user base is predominantly based in the US, with significant usage also reported in Germany, Japan, and the United Kingdom. In addition to the milestone, The Information revealed in an article on Thursday that OpenAI is contemplating substantial increases in subscription fees for future models. The publication explains that internal discussions have explored pricing up to $2,000 per month for advanced models like Strawberry and Orion, though no final decisions have been made. They state that the pricing adjustments could reflect the high costs of developing and maintaining cutting-edge AI technologies and might influence broader market trends in AI subscription pricing. The user base expansion highlights OpenAI's growing influence in the AI sector and its continued efforts to adapt to market demands and financial pressures.

OpenAI hits new milestone with 1M paying business users across enterprise services - SiliconANGLE

OpenAI hits new milestone with 1M paying business users across enterprise services Artificial intelligence company OpenAI has hit a new milestone, surpassing one million paying business users across its enterprise offerings, as the company continues to lead the rapidly growing generative AI market. According to Bloomberg, the figure includes the total number of people who have signed up to use ChatGPT Team and Enterprise services - both of which are aimed at companies, as well as people at universities using its ChatGPT Edu product. Notably, the one million figure is up from the 600,000 paying corporate users in April, not including the Edu service that launched in May. ChatGPT Enterprise was launched in August 2023 and provides unlimited access to Advanced Data Analysis, a data science tool originally known as Code Interpreter that allows users to run mathematical calculations, visualize the results and change the format of files using natural language commands. At the time, it was noted that the Enterprise version offered double the performance of the standard version of ChatGPT, giving users faster responses to their prompts. OpenAI followed up with the launch of ChatGPT Team in January, an offering that is similar to the company's ChatGPT Plus consumer offering but for companies. The main differing feature with the offering is support for teams - hence the name, with users being given access to a dedicated collaborative workspace where they can work with others. While one million paying corporate users may not seem to be a particularly large number, it's a number achieved in a space that barely existed three years ago and there's unlikely another dedicated AI company that comes close in terms of numbers. All of those paying customers help OpenAI's bottom line and while new technologies are costly, OpenAI has taken it to new levels, burning through billions, having already raised $11.3 billion in venture capital funding, with more on its way. As reported on Aug. 28, OpenAI is seeking to raise billions in additional funding on a valuation in excess of $100 billion. According to reports earlier this year, the company could lose as much as $5 billion this year and needs the extra funding before it runs out of money - a somewhat remarkable consideration given how much it has already raised. In the long term, OpenAI can't burn money forever and getting paid customers through the door is key to addressing the issue - one million corporate users is a good start on the way to one day being profitable.

OpenAI's Business Products Gain 1 Million Paying Users in First Year | PYMNTS.com

A year after launching the first of its three business products, OpenAI has more than 1 million paying business users. The total includes users of ChatGPT Enterprise, ChatGPT Team and ChatGPT Edu, the company said in a statement emailed to PYMNTS Thursday (Sept. 5). These products were launched in August 2023, January and May, respectively. The figure represents paid seats on business products, with different companies having varying numbers of seats, per the statement. The current total is up from 600,000 paying business users in April, according to the statement. More than half of Enterprise, Team and Edu paid seats are outside the United States, with the largest number of non-U.S. users being in Germany, Japan and the United Kingdom, the statement said. "From reshaping how students learn, to optimizing patient care and transforming how governments serve their citizens, AI is redefining how people work," OpenAI Chief Operating Officer Brad Lightcap said in the statement. "We're proud to help over a million paying business users work more productively, streamline operations and uncover new opportunities for innovation." In a survey of 4,700 users of its business products, OpenAI found that most are seeing increases in productivity (92%), time savings (88%) and improvements in creativity and innovation (75%), per the statement. The top use cases for these products are gathering research, drafting and editing content, and ideation. When introducing ChatGPT Enterprise on Aug. 28, 2023, OpenAI said this artificial intelligence tool is focused on enterprise-grade security and privacy and has enhanced features that aim to elevate productivity and creativity in the workplace. During the first four months it was available, ChatGPT Enterprise drew 260 enterprise customers with over 150,000 employees registered to use the product. OpenAI debuted ChatGPT Team in January, with PYMNTS describing the product at the time as a pared-down version of Enterprise designed for smaller businesses with fewer than 150 users. The company added its third business product, ChatGPT Edu, in May, saying this version of ChatGPT is built for universities and allows them to responsibly deploy AI to students, faculty, researchers and campus operations. The product can help with tasks like tutoring, reviewing resumes, writing grant applications and grading.

OpenAI hits more than 1 million paid users across its business products

The reported pricing discussions come after media reports said Apple and chip giant Nvidia were in talks to invest in OpenAI as part of a new fundraising round that could value the ChatGPT maker above $100 billion. The AI startup behind the wildly popular ChatGPT application last week said the chatbot had amassed more than 200 million weekly active users, doubling from the number it had in the last fall season. (Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)

OpenAI hits 1 million paid corporate users.

OpenAI now has over 1 million paid users for its corporate ChatGPT services, including ChatGPT Team, Enterprise, and ChatGPT Edu for universities, Bloomberg reported. Enterprise pricing varies, but one person claimed it can cost around $60 per user, per month with a minimum of 150 users and a 12-month contract. I always thought the only way AI might make some cash is through enterprise software bundling, especially with all the free users.

OpenAI hits 1M paid users of ChatGPT for business: report

OpenAI, the generative artificial intelligence startup backed by Microsoft (NASDAQ:MSFT), said it hit 1M paid users of its ChatGPT for business, according to Bloomberg. The 1M figure includes people who have signed up to use its ChatGPT Team, Enterprise and Edu services. ChatGPT Enterprise was introduced last August as the Sam Altman-led company looks to boost revenue from larger companies. ChatGPT Team, designed for smaller businesses, was introduced in January. Separately on Thursday, The Information reported that OpenAI has discussed higher-priced subscriptions -- perhaps as much as $2,000 per month -- for its upcoming large language models, including Strawberry and a new model, known as Orion. More on Microsoft Is Microsoft Poised For A Comeback? Microsoft: Debates About AI Monetization Microsoft's Share Price Is Still Not Justified AI startup founded by ex-OpenAI chief scientist raises $1B in funding: report Tech sell-off draws worries, but Wedbush maintains AI bull thesis

AI is hot in the workplace: ChatGPT now has more than 1 million business users

Up from 600,000 in April, the new milestone includes the number of users for ChatGPT Enterprise, Team, and Edu. ChatGPT has found a niche not just among individuals but among organizations. The business and educational flavors of OpenAI's chatbot have officially snagged more than 1 million paying business users, a company spokesperson told ZDNET. That number is a hefty gain from the 600,000 recorded this past April. The amount represents the total number of paid seats for the ChatGPT business offerings as different companies have different numbers of seats based on their size. The number includes users of OpenAI's three business-oriented platforms, specifically ChatGPT Enterprise (launched August 28, 2023), ChatGPT Team (launched January 10, 2024), and ChatGPT Edu (launched May 30, 2024). Also: 6 ways to write better ChatGPT prompts - and get the results you want faster Since the educational edition rolled out in May, the April number of 600,000 includes only Enterprise and Team users. But still, the leap from that level to more than 1 million in just a few months is a substantive one. More than half the seats for all three products are outside the US. Germany, Japan, and the UK hold the spots for the top three non-US countries. Adopters of the business flavors include a diverse lineup with such organizations as Arizona State University, Moderna, Rakuten, and Morgan Stanley. Also: Businesses still ready to invest in Gen AI, with risk management a top priority Based on a survey of 4,700 OpenAI business users, those in the corporate and educational worlds are taking advantage of ChatGPT's AI skills. Among those polled, 92% said they've seen an increase in productivity, 88% said they've been able to save time, and 75% reported improvements in creativity and innovation. The top use cases for ChatGPT shared by the respondents are gathering research, drafting and editing content, and coming up with ideas. Though many of today's generative AI systems seem geared toward individual users, the business market has been lucrative. With that in mind, more companies are trying to grab a slice of the corporate pie. On Wednesday, Claude developer Anthropic kicked off an enterprise plan for its AI, designed with both security and administration in mind. Also: You.com introduces 'multiplayer AI' so teams can collab on custom AI agents Such AI plans strive to gain traction among businesses and schools by appealing to specific departments and job roles, including sales, marketing, human resources, product development, and project management. Each of the three ChatGPT business plans provides its own niche features and benefits. Designed for organizations with at least 150 employees, ChatGPT Enterprise offers unlimited access to advanced data analysis tools. Shareable chat templates allow you to build your own applications and workflows around ChatGPT. Also: The best AI chatbots of 2024: ChatGPT, Copilot, and worthy alternatives Priced at $25 per person per month, ChatGPT Team is geared toward any type of group that wants to share the AI tool. This can include a department within a business or a family or club focused on personal tasks. Finally, ChatGPT Edu is aimed at universities and other schools to give students, teachers, and researchers AI access. The educational version comes with the same security, controls, and other options as the enterprise version. Universities have used this platform to help tutor students, write grant applications, grade assignments, and analyze large datasets.