OpenAI's Vision for ChatGPT: The Evolution into a 'Super Assistant'

OpenAI wants ChatGPT to be your 'super assistant' - what that means

Starting in the first half of 2026, OpenAI plans to evolve ChatGPT into a super assistant that knows you, understands what you care about, and can help with virtually any task. Kicking off the current generative AI frenzy, ChatGPT is already a relatively capable AI, able to answer questions, generate content, and chat with you about almost any topic. But OpenAI isn't stopping there. Rather, the company has big plans for its popular AI, envisioning an evolution that would turn it into a "super assistant." OpenAI's goals for ChatGPT came to light courtesy of a confidential and highly redacted document introduced as part of the Justice Department's antitrust case against Google. In the internal file named "ChatGPT: H1 2025 Strategy," OpenAI described the near future of ChatGPT as an intuitive super assistant that understands you and acts as your interface to the internet. Also: How much energy does AI really use? The answer is surprising - and a little complicated Boasting that ChatGPT is already more than a chatbot as people use it to answer questions, write content, and create code, OpenAI wants its AI to also be an expert, tutor, adviser, muse, collaborator, translator, entertainer, companion, and analyzer. And just how and when will all this happen? "In the first half of next year, we'll start evolving ChatGPT into a super-assistant: one that knows you, understands what you care about, and helps with any task that a smart, trustworthy, emotionally intelligent person with a computer could do," OpenAI said in the document. "The timing is right. Models like o2 and o3 are finally smart enough to reliably perform agentic tasks, tools like computer use can boost ChatGPT's ability to take action, and interaction paradigms like multimodality and generative Ul allow both ChatGPT and users to express themselves in the best way for the task." OK, but what exactly can a super assistant do for you? In the document, OpenAI referred to it as an intelligent entity with T-shaped skills. Typically used to describe skilled employees in a business, T-shaped means that someone is both a specialist and a generalist. In the context of AI, ChatGPT would possess deep expertise and knowledge in one or more areas, such as coding, and a broader understanding across a range of other areas, especially ones that may be tedious or laborious. Also: How ChatGPT could replace the internet as we know it "The broad part is all about making life easier: answering a question, finding a home, contacting a lawyer, joining a gym, planning vacations, buying gifts, managing calendars, keeping track of to-dos, sending emails," OpenAI added in the document -- the company did not immediately respond to a request for comment. Plus, the title of super assistant implies that the AI would not only be personalized to you but would be accessible anywhere and anytime. Here, OpenAI touted ChatGPT's availability as a website, a native Windows and Mac app, a mobile app, an email service, and as an extension through other resources like Apple's Siri. Touching on its growth and revenue as ChatGPT progresses, OpenAI said the new skills won't generate monetizable demand during the first half of 2026. But by building out these capabilities during that time, the company expects financial benefits from the new models during the second half of the year. Also: The best free AI courses and certificates in 2025 - and I've tried many The document also sheds light on how OpenAI sees the competition. Though ChatGPT may be the most popular AI, rivals are nipping at its heels. Here, the company cited Claude AI, Gemini, Copilot, and Meta AI. Though it pointed to itself as the leader, OpenAI said that it can't rest and that it needs to offer the best free model, the best interface, and the strongest brand. For 2025, there's one rival that OpenAI seems to fear the most - one that presents the largest threat due to its ability to embed the same features and functionality across all its products without cannibalizing them the way Google does. Though the name of the company is redacted, the most likely candidate is Meta, especially since the small size of the blackout points to a short name. Most of the rest of the document is likewise redacted, so it's difficult to pull together further insight. But beyond its continued lead in the AI market, OpenAI is looking for a more competitive edge in a couple of other areas. And this ties directly into the antitrust complaints that have long hit companies like Microsoft, Apple, and Google. Also: 30% of Americans are now active AI users, says new ComScore data "Real choice drives competition and benefits everyone," OpenAI said. "Users should be able to pick their Al assistant. If you're on iOS, Android, or Windows, you should be able to set ChatGPT as your default. Apple, Google, Microsoft, Meta shouldn't push their own Als without giving users fair alternatives. The same goes for search engines: Google, Apple, Microsoft should offer users a choice for their default search engine and make their underlying indexes accessible to Al assistants, including ChatGPT." Get the morning's top stories in your inbox each day with our Tech Today newsletter.

OpenAI wants ChatGPT to be a 'super assistant' for every part of your life

Alex Heath is a deputy editor and author of the Command Line newsletter. He has been reporting on the tech industry for more than a decade. Thanks to the legal discovery process, Google's antitrust trial with the Department of Justice has provided a fascinating glimpse into the future of ChatGPT. An internal OpenAI strategy document titled "ChatGPT: H1 2025 Strategy" describes the company's aspiration to build an "AI super assistant that deeply understands you and is your interface to the internet." Although the document is heavily redacted in parts, it reveals that OpenAI aims for ChatGPT to soon develop into much more than a chatbot. "In the first half of next year, we'll start evolving ChatGPT into a super-assistant: one that knows you, understands what you care about, and helps with any task that a smart, trustworthy, emotionally intelligent person with a computer could do," reads the document from late 2024. "The timing is right. Models like 02 and 03 are finally smart enough to reliably perform agentic tasks, tools like computer use can boost ChatGPT's ability to take action, and interaction paradigms like multimodality and generative UI allow both ChatGPT and users to express themselves in the best way for the task." The document goes on to describe a "super assistant" as "an intelligent entity with T-shaped skills" for both widely applicable and niche tasks. "The broad part is all about making life easier: answering a question, finding a home, contacting a lawyer, joining a gym, planning vacations, buying gifts, managing calendars, keeping track of todos, sending emails." It mentions coding as an early example of a more niche task. Even when reading around the redactions, it's clear that OpenAI sees hardware as essential to its future, and that it wants people to think of ChatGPT as not just a tool, but a companion. This tracks with Sam Altman recently saying that young people are using ChatGPT like a " life advisor." "Today, ChatGPT is in our lives through existing form factors -- our website, phone, and desktop apps," another part of the strategy document reads. "But our vision for ChatGPT is to help you with all of your life, no matter where you are. At home, it should help answer questions, play music, and suggest recipes. On the go, it should help you get to places, find the best restaurants, or catch up with friends. At work, it should help you take meeting notes, or prepare for the big presentation. And on solo walks, it should help you reflect and wind down." At the same time, OpenAI finds itself in a wobbly position. Its infrastructure isn't able to handle ChatGPT's rising usage, which explains Altman's focus on building data centers. In a section of the document describing AI chatbot competition, the company writes that "we are leading here, but we can't rest," and that "growth and revenue won't line up forever." It acknowledges that there are "powerful incumbents who will leverage their distribution to advantage their own products," and states that OpenAI will advocate for regulation that requires other platforms to allow people to set ChatGPT as the default assistant. (Coincidentally, Apple is rumored to soon let iOS users also select Google's Gemini for Siri queries. Meta AI just hit one billion users as well, thanks mostly to its many hooks in Instagram, WhatsApp, and Facebook.) "We have what we need to win: one of the fastest-growing products of all time, a category-defining brand, a research lead (reasoning, multimodal), a compute lead, a world-class research team, and an increasing number of effective people with agency who are motivated to ship," the OpenAI document states. "We don't rely on ads, giving us flexibility on what to build. Our culture values speed, bold moves, and self-disruption. Maintaining these advantages is hard work but, if we do, they will last for a while." "The way we do ranking is sacrosanct to us." - Google CEO Sundar Pichai on Decoder, explaining why the company's search results won't be changed for President Trump or anyone else. "Compared to previous technology changes, I'm a little bit more worried about the labor impact... Yes, people will adapt, but they may not adapt fast enough." - Anthropic CEO Dario Amodei on CNN raising the alarm about the technology he is developing. As always, I welcome your feedback, especially if you have thoughts on this issue or a story idea to share. You can respond here or ping me securely on Signal.

Court documents reveal ChatGPT is coming for your iPhone - 9to5Mac

If you're Apple, this is the kind of internal document that you knew existed, but still hits hard. Especially in the middle of a global antitrust reckoning and internal... whatever the heck is going on in there. A recently unsealed OpenAI file outlines the company's ambitions for ChatGPT. In short? They're coming for Siri with everything they've got. Thanks to the DOJ's ongoing case against Google, we now have a rare look at how OpenAI views its competition, and where it sees ChatGPT heading next. The document (via The Verge), titled "ChatGPT: H1 2025 Strategy" and dated late 2024, describes a significant evolution of OpenAI's LLM to turn it into a "super-assistant": "What exactly is a super-assistant? It's an intelligent entity with T-shaped skills. It's an entity because it's personalized to you and available anywhere you go -- including chatgpt.com, our native apps, phone, email, or third-party surfaces like Siri. It's T-shaped because it has broad skills for daily tasks that are tedious, and deep expertise for tasks that most people find impossible (starting with coding). The broad part is all about making life easier: answering a question, finding a home, contacting a lawyer, joining a gym, planning vacations, buying gifts, managing calendars, keeping track of todos, sending emails. The deep part is about [REDACTED] -- though as we reach less engaged users, we'll need to keep an eye on [REDACTED]." If you have been keeping up with ChatGPT's evolution, you know that this is exactly what OpenAI has been doing in H1 2025. From the recent rollout of cross-chat memory, to Operator, which gives ChatGPT agentic capabilities to directly manipulate platforms and interfaces, it's all there. In a nutshell, the document paints a future where ChatGPT isn't just something you open in a browser or in an app, but something that's always with you, always listening, and always ready to help. You know, like Siri (even with its ChaGPT integration) was supposed to be: "One that knows you, understands what you care about, and helps with any task that a smart, trustworthy, emotionally intelligent person with a computer could do." The plan hinges on OpenAI's new generation of models, combined with agentic tools for web browsing, code writing, and device control. It doesn't specifically mention hardware, which is where the recently announced bombshell Jony Ive partnership would come in, but you know this is in there somewhere, under all that redaction. However, the biggest competitive threat to Apple isn't just how the technology works, but where. OpenAI makes it clear that they want to challenge gatekeepers, specifically naming "powerful incumbents who will leverage their distribution to advantage their own products". ChatGPT has been Siri's fallback for almost a year now, but OpenAI obviously wants more: "Real choice drives competition and benefits everyone. Users should be able to pick their AI assistant. If you're on iOS, Android, or Windows, you should be able to set ChatGPT as your default. Apple, Google, Microsoft, Meta shouldn't push their own AIs without giving users fair alternatives. The same goes for search engines: Google, Apple, Microsoft should offer users a choice for their default search engine and make their underlying indexes accessible to AI assistants, including ChatGPT." Their antitrust pitch to regulators seems pretty ready to go. Meanwhile, Apple's own AI roadmap is all over the place. Siri leadership was recently moved under Vision Pro executive Mike Rockwell, while Robby Walker, who previously ran Siri, is now leading a new internal project called "Knowledge." That initiative is said to be Apple's answer to ChatGPT. However, as Bloomberg's Mark Gurman's reported, "it's already been plagued by some of the same problems that delayed the Siri overhaul."

ChatGPT future just revealed -- get ready for a 'super assistant'

ChatGPT has dominated headlines since it arrived in 2022, quickly growing into one of the most powerful and popular AI tools available today. But OpenAI still has ambitious plans for its generative AI model, as recently revealed in an internal strategy document that outlines its goal to create users' de facto "interface to the internet." The heavily redacted document from late 2024 came to light this week as part of the discovery process in the Justice Department's antitrust case against Google. In it, OpenAI describes the company's plans to evolve ChatGPT into an "AI super assistant that deeply understands you and is your interface to the internet." Even with much of the document blacked out, it's clear how much OpenAI expects ChatGPT to revolutionize how we go online. The company sees it less as a tool and more as a companion for surfing the web. "Today, ChatGPT is in our lives through existing form factors -- our website, phone, and desktop apps," the document reads. "But our vision for ChatGPT is to help you with all of your life, no matter where you are." That includes everything from taking meeting notes or preparing a presentation to helping you catch up with friends or find the best restaurant. OpenAI goes on to describe ChatGPT as "T-shaped" because it combines "broad skills for daily tasks that are tedious, and deep expertise for tasks that most people find impossible," like learning to code. While the first half of 2025 focused on building out ChatGPT as a "super assistant," the second half will shift to generating "enough monetizable demand to pursue these new models." "In the first half of next year, we'll start evolving ChatGPT into a super-assistant: one that knows you, understands what you care about, and helps with any task that a smart, trustworthy, emotionally intelligent person with a computer could do," the document states. "The timing is right. Models like 02 and 03 are finally smart enough to reliably perform agentic tasks, tools like computer use can boost ChatGPT's ability to take action, and interaction paradigms like multimodality and generative UI allow both ChatGPT and users to express themselves in the best way for the task." The document also offers a fascinating glimpse into how OpenAI views its competitors like Google Gemini, Microsoft Copilot, and Meta AI. "Looking ahead to 2025, [REDACTED] poses the biggest threat due to their ability to embed equivalent functionality across their products (e.g. without facing the business model cannibalization risks that Google does," the document states. The blacked-out portion is fairly short, just a few letters long, which makes Meta the most likely candidate. OpenAI also stated its support for regulations requiring platforms to let users choose ChatGPT as their default assistant. Another hurdle OpenAI references is its growing infrastructure needs to keep up with ChatGPT's ballooning user base, which explains why CEO Sam Altman has made building out data centers one of the company's cornerstone strategies. "We are leading here, but we can't rest," the document reads, warning that "growth and revenue won't line up forever."

Secret OpenAI Memo Describes Plans to Make Users Rely on "Entity"

An internal OpenAI document somehow ended up in the discovery process for an antitrust trial against Google -- and the revelations about the company's plans for ChatGPT are illuminating and, depending on your point of view, disquieting. As The Verge reports, the Justice Department's ongoing attempts to break up Google's alleged monopoly garnered an OpenAI memo detailing the latter company's plans to build out ChatGPT an integral part of users' lives -- acting as an "entity" that would "understand" them and be their "interface to the internet." "In the first half of next year, we'll start evolving ChatGPT into a super-assistant," reads the heavily-redacted document, which was dated at the end of 2024. "One that knows you, understands what you care about, and helps with any task that a smart, trustworthy, emotionally intelligent person with a computer could do." The first half of 2025, as referenced in the document, has mostly come and gone -- and to be fair, it does seem like more and more people have begun to rely on ChatGPT. Still, the product hasn't yet reached the capabilities the company's leadership is envisioning. The "super-assistant" would, as the memo explains, be an "intelligent entity with T-shaped skills," meaning that it can both go in-depth and broad. "It's an entity because it's personalized to you and available anywhere you go -- including chatgpt.com, our native apps, phone, email, or third-party surfaces like Siri," the memo continued. "It's T-shaped because it has broad skills for daily tasks that are tedious, and deep expertise for tasks that most people find impossible (starting with coding)." Here's where the reliance part comes in. The ChatGPT-as-super-assistant entity would be, as OpenAI laid out in its memo, "all about making life easier" by doing online tasks that humans currently do themselves, such as "answering a question, finding a home, contacting a lawyer, joining a gym, planning vacations, buying gifts, managing calendars, keeping track of [to-dos], [and] sending emails." To anyone who's aware of the actual limitations of AI, the concept of relying on ChatGPT or any other chatbot to execute tasks involving financial decisions currently remains far-fetched. Despite the many leaps ChatGPT has made in the two-plus years since it was launched, that chatbot and its competitors still cannot reliably tell time, and still have a major penchant for making stuff up or worse, getting high on its own supply of warped AI output. As such, the memo sets up clear stakes: if it wants to succeed, OpenAI will need to either get ChatGPT to the point it's talking about -- or at least convince users that its weaknesses are worthwhile for the sake of convenience.

An internal OpenAI doc reveals exactly how ChatGPT may become your "super-assistant" very soon.

Since its debut in late 2022, ChatGPT -- the generative AI model created by OpenAI -- has redefined information gathering on the web. ChatGPT has come to replace Google searches for vast swaths of the population, but an internal document released this week shows that's only the beginning. A "highly confidential" document titled "ChatGPT: H1 2025 Strategy" was made public as part of the discovery process in the Justice Department's case against Google. It spells out a "super" vision for ChatGPT. While much of the document, written in the fall of 2024, is redacted, it makes clear just how much OpenAI expects ChatGPT to change in the future. "In the first half of next year, we'll start evolving ChatGPT into a super-assistant: one that knows you, understands what you care about, and helps with any task that a smart, trustworthy, emotionally intelligent person with a computer could do. The timing is right. Models like 02 and 03 are finally smart enough to reliably perform agentic tasks, tools like computer use can boost ChatGPT's ability to take action, and interaction paradigms like multimodality and generative UI allow both ChatGPT and users to express themselves in the best way for the task." It describes ChatpGPT as "T-shaped" because it "has broad skills for daily tasks that are tedious, and deep expertise for tasks that most people find impossible (starting with codinq). The broad part is all about making life easier: answering a question, finding a home, contacting a lawyer, joining a gym, planning vacations, buying gifts, managing calendars, keeping track of todos, sending emails. The deep part is about [REDACTED]." Presumably, the depth OpenAI imagines for ChatGPT is about multiple-step processes, independent decision-making, and deeper thinking. The document also explains how ChatGPT is building out that "super assistant" in the first half of 2025, which has about a month left as of this writing. "We will build a super-assistant that can generate enough monetizable demand to pursue these new models in H2," the document states. Beyond the outline of how it plans to deploy a "super assistant," the most fascinating part of the internal document is reading about how OpenAI views its rivals, and its plans to win against them. It mentions Claude by Anthropic, Google Gemini, Microsoft Copilot, and Meta AI. "Looking ahead to 2025, [REDACTED] poses the biggest threat due to their ability to embed equivalent functionality across their products (e.g. without facing the business model cannibalization risks that Google does." Based on the amount of text that's been redacted, only the word "Meta" would fit, and anyone who has used Instagram or Facebook recently knows Meta AI is being pushed in those apps. There's also a glimpse of how OpenAI plans to lobby lawmakers to ensure its competitors -- many of which have their own software environments like Facebook or Windows or Gmail -- are forced to allow for any generative AI service within their environments. "Real choice drives competition and benefits everyone. Users should be able to pick their Al assistant. If you're on iOS, Android, or Windows, you should be able to set ChatGPT as your default. Apple, Google, Microsoft, Meta shouldn't push their own Als without giving users fair alternatives. The same goes for search engines: Google, Apple, Microsoft should offer users a choice for their default search engine and make their underlying indexes accessible to Al assistants, including ChatGPT." Lawyers made closing arguments on Friday in a Washington, D.C. courtroom in a trial on proposals to address Google's monopoly on search. As The Wall Street Journal reported, "The Justice Department is pushing to give newer companies like OpenAI access to search data that Google would have to share under the department's proposed remedies. It says those companies need that data to effectively compete with Gemini. Mehta questioned whether AI companies that don't intend to build traditional search engines should get access to Google's valuable data."

What's OpenAI really building? This leak spells it out

A recently released internal document reveals OpenAI's strategy to evolve ChatGPT into a "super-assistant" by the first half of 2025. The document, titled "ChatGPT: H1 2025 Strategy," became public as part of the Justice Department's case against Google. According to the document, OpenAI envisions ChatGPT as a "super-assistant" that "knows you, understands what you care about, and helps with any task that a smart, trustworthy, emotionally intelligent person with a computer could do." The internal strategy emphasizes that models like 02 and 03 are capable of reliably performing agentic tasks. It also cites the use of tools like computer use which would boost ChatGPT's ability to take action. Multimodality and generative UI will allow both ChatGPT and users to express themselves in the best way for the task. OpenAI describes ChatGPT as "T-shaped," possessing "broad skills for daily tasks that are tedious, and deep expertise for tasks that most people find impossible (starting with coding)." The document indicates the broad skills include answering questions, finding a home, contacting a lawyer, joining a gym, planning vacations, buying gifts, managing calendars, keeping track of todos, and sending emails. The document also says "We will build a super-assistant that can generate enough monetizable demand to pursue these new models in H2." Sam Altman calls this AI's writing "striking" The document identifies Claude by Anthropic, Google Gemini, Microsoft Copilot, and Meta AI as OpenAI's main competitors. The document states "[REDACTED] poses the biggest threat due to their ability to embed equivalent functionality across their products (e.g. without facing the business model cannibalization risks that Google does." The document also outlines OpenAI's plans to lobby lawmakers to ensure competitors allow for any generative AI service within their environments. The document states "Real choice drives competition and benefits everyone. Users should be able to pick their Al assistant. If you're on iOS, Android, or Windows, you should be able to set ChatGPT as your default. Apple, Google, Microsoft, Meta shouldn't push their own Als without giving users fair alternatives. The same goes for search engines: Google, Apple, Microsoft should offer users a choice for their default search engine and make their underlying indexes accessible to Al assistants, including ChatGPT." During closing arguments in a Washington, D.C. courtroom trial on proposals to address Google's search monopoly, the Justice Department is pushing to give newer companies like OpenAI access to search data that Google would have to share under the department's proposed remedies. The Wall Street Journal reported, "Mehta questioned whether AI companies that don't intend to build traditional search engines should get access to Google's valuable data."

Court Filing Reveals OpenAI's Goals for ChatGPT. They Want You Using AI Everywhere

The information comes from a heavily redacted document produced in late 2024 that surfaced as part of the Google antitrust trial discovery process, industry news site Tom's Guide reports. The document describes how ChatGPT is currently in its users' lives via "our website, phone, and desktop apps." But that is too limiting for what the company wants for its AI's ultimate reach. The "vision for ChatGPT is to help you with all of your life, no matter where you are," the document states. Through the first half of 2025, the plan was to "start evolving ChatGPT into a super-assistant: one that knows you, understands what you care about, and helps with any task that a smart, trustworthy, emotionally intelligent person with a computer could do." The timing for this is right, according to OpenAI, because its models are "finally smart enough to reliably perform agentic tasks," which means they can decide to carry out tasks online without being prompted through every step by a human. That will be aided by "tools like computer use [that] can boost ChatGPT's ability to take action." ChatGPT will be able to "see" your computer screen and then react to what's on it. The AI models will also understand and generate imagery and video, which enables "both ChatGPT and users to express themselves in the best way for the task," beyond using text and voice prompts. The goal is clear, tech site Tom's Hardware notes. ChatGPT will evolve to become smart enough to do almost anything you ask it to, based on what it knows about you already and what you're asking it to help with. This could be taking notes during a work meeting, preparing one of those annoying quarterly update presentations your boss keeps asking for, right down to helping with your social life, making it easier to meet up with your friends for dinner at a great restaurant.

OpenAI Wants to Turn ChatGPT Into an All-Knowing Super-Assistant

OpenAI also highlighted agentic abilities that ChatGPT could soon support OpenAI plans to build ChatGPT into a super-assistant that truly understands its user and their needs. The San Francisco-based artificial intelligence (AI) firm's vision for the first half of this year was recently revealed in an internal strategy document. The document sheds some light on the company's larger vision for its chatbot and the features it plans to add to it in the future. The document also mentions the companies it views as its competition, and how it aims to get ahead of the curve. The company's strategy document was revealed during the legal discovery process for the US Department of Justice's (DoJ) United States vs Google LLC antitrust case. Spotted by The Verge, the document, titled "ChatGPT: H1 2025 Strategy," has large portions which are redacted, however, the remaining portion gives us a good idea of the company's plans for its hero product. In 2025, OpenAI plans to evolve ChatGPT into a super-assistant that "knows you, understands what you care about, and helps with any task that a smart, trustworthy, emotionally intelligent person with a computer could do." The AI firm aims to achieve this on the back of its new large language models (LLMs) such as o3, which can perform agentic tasks and use external tools such as computer use. The document also highlights OpenAI's definition of a super-assistant. As per the company, it is an "intelligent entity with T-shaped skills. The T-shape refers to (in this context) an AI system that has both deep expertise in specific areas, and broad general knowledge across a wide range of disciplines. The AI firm noted that it defines a super-assistant as an entity since it is personalised to the user. The strategy document also mentioned the companies that OpenAI views as competition. As ChatGPT expands into an AI assistant from just a chatbot, the list of companies and products it competes with also increases. "We're up against search engines, web browsers, and even interactions with real people," the AI firm stated. This would make tech giants such as Apple, Google, Meta, and Microsoft its direct competitors, and the document acknowledges it. OpenAI also expressed concerns that all of these companies control channels of product distribution and have an advantage when it comes to reaching a large user base. "We're competing with powerful incumbents who will leverage their distribution to advantage their products," it added. The document shows OpenAI believes it can get ahead of the competition if the policy environment is more aligned with letting competition thrive. Emphasising ChatGPT as "one of the fastest-growing products of all time" and self-disrupting in nature, the company highlighted the need to create the right policy environment so that users, regardless of the device they use or the operating system and platform they're on, have a choice in picking ChatGPT as the default AI assistant.

OpenAI plans to position ChatGPT as super assistant

OpenAI plans to evolve ChatGPT into a super-assistant with personalised, T-shaped skills -- handling both routine tasks and specialised functions. Positioned as a new digital interface, ChatGPT aims to be platform-neutral, rivaling tech giants while promoting user choice. OpenAI emphasises research leadership, multimodal capabilities, and AI integration across devices and services.OpenAI has revealed plans to turn ChatGPT into a super-assistant, where the core mission is to ensure that artificial general intelligence (AGI) is developed in a way that benefits all of humanity. The company is expanding the role of ChatGPT -- positioning it as an advanced, intuitive AI assistant that can understand users deeply and serve as a personalised interface to the internet, an internal company document mentioned. T-shaped skills OpenAI describes it as an intelligent entity with T-shaped skills, meaning that it makes meagre to tedious tasks possible. The capabilities include everyday tasks -- like scheduling, emailing, searching for information, or planning events, as well as deep, specialised expertise. These are tasks that most people can't do easily without training -- like writing code, analysing data, or solving technical problems. A personalised entity ChatGPT is poised to become more than just a tool, and turn into an entity personalised for the user. It remembers your preferences, learns from your interactions, and follows you across platforms. Whether you're using it on ChatGPT's website, mobile apps, via email, on the phone, or even through third-party services like Siri, it's the same assistant helping you out in a consistent, familiar way. SWOT analysis by ChatGPT The document listed Google's Gemini, Microsoft Copilot, and Meta AI as rivals in the AI-chatbot race. "Looking ahead to 2025, poses the biggest threat due to their ability to embed equivalent functionality across their products (e.g. without facing the business model cannibalisation risks that Google does)," it said. The company is positioning ChatGPT not as a direct competitor to Google or Microsoft, but as a new kind of interface -- one that handles a growing range of tasks traditionally spread across multiple apps, websites, or even conversations with other people. "We don't call it a search engine, a browser, or an OS -- it's just ChatGPT," the company said internally. OpenAI says it has the edge in key areas: world-class research, leadership in multimodal AI and reasoning, access to compute, and a growing team of fast-moving, empowered builders. But maintaining that lead, it acknowledges, will take discipline and sustained effort. Also Read: OpenAI leads surge in business AI adoption, Ramp AI Index reveals Towards AI-neutrality OpenAI is also pushing for platform neutrality in how AI assistants reach users. "Real choice drives competition and benefits everyone," it said. The company believes users should be able to set ChatGPT as their default assistant across iOS, Android, and Windows -- and that Apple, Google, Microsoft, and Meta should not push their own assistants without offering fair alternatives. That principle, OpenAI said, should also apply to search. Dominant platforms should give users a choice of default search engines, and make their indexes accessible to AI assistants -- including ChatGPT. Trends shaping the industry In 2024, OpenAI emerged as the top organisational contributor, releasing seven notable AI models and emerging as a key player in general-purpose AI systems. Close behind, Google followed with six significant model launches, reinforcing its long-standing leadership in machine learning (ML) innovation. Meta, Amazon, Alphabet, and Microsoft plan to allocate up to $320 billion combined towards AI, marking a significant increase from $230 billion in 2024.

OpenAI Aims to Develop 'Super-Assistant' Available Through Many Channels | PYMNTS.com

OpenAI reportedly plans to turn ChatGPT into a "super-assistant" that is personalized to each user and available to them via the chatbot's website, the company's native apps, phone, email and third-party resources like Apple's Siri. It will be, the document said, per the report: "One that knows you, understands what you care about, and helps with any task that a smart, trustworthy, emotionally intelligent person with a computer could do." Speaking at a Wall Street Journal event, Lightcap said the company aims to build AI that is "truly personal." On May 21, while announcing OpenAI's plan to acquire io, an AI device startup co-founded by former Apple designer Jony Ive, OpenAI CEO Sam Altman said he believes there is a better way to access AI. "I think we have the opportunity here to kind of completely reimagine what it means to use a computer," Altman said. On May 7, OpenAI made a strong play for the consumer market with the hiring of Instacart CEO Fidji Simo to become the AI company's CEO of Applications, a new division responsible for turning its research and models into products that directly benefit users. The Applications unit will bring together "a group of existing business and operational teams responsible for how our research reaches and benefits the world," Altman said. Julia Huang, founding partner at Vesey Ventures, told PYMNTS at the time: "OpenAI clearly wants to own the consumer platform. They have a great shot at doing it, and Fidji's experience at Instacart in bringing together merchants and consumers would be really valuable."