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Pegasystems expands features to build and manage AI agents - SiliconANGLE
Workflow automation firm Pegasystems Inc. today is using its annual PegaWorld conference in Las Vegas this week to announce what it calls a major extension of its artificial intelligence automation capabilities. The announcements center on Pega Agentic Process Fabric, a new orchestration service designed to unify AI agents across an enterprise. The Pega Blueprint workflow design platform is also getting improved integration with legacy information. Pegasystems said the announcements together reflect its broader strategy to address enterprise hesitancy around AI agent deployment by emphasizing predictability, governance and integration. Agentic Process Fabric connects AI agents with existing business systems, data and workflows. The system leverages Pega's existing Process Fabric architecture to coordinate tasks across applications while ensuring agents operate in line with business goals and compliance standards. "Agentic Process Fabric... allows enterprises to build a registry of all of their workflows, existing systems, existing applications, all of their AI agents -- both Pega's and non-Pega's -- and stitch everything together into a unified agentic experience," said Matt Healy, senior director of product strategy and marketing at Pegasystems. Pega's design separates AI usage into two distinct phases: design-time and runtime. The design stage uses AI reasoning to create new workflows, while semantic AI handles execution. Pega said the combination is intended to reduce the risk of erratic agent behavior. The platform enables users to interact with agents via chat interfaces, email, voice assistants and other channels. The system dynamically selects and engages the most appropriate agents and workflows for each task based on available data and user input. It also supports on-the-fly workflow generation through Blueprint design agents. Pega Agentic Process Fabric includes tools for monitoring and auditing agent activity to ensure compliance. Security controls restrict agent access and prevent unauthorized interactions between agents or users. The platform supports the Model Context Protocol or MCP and Agent-to-Agent or A2A interoperability standards to facilitate integration with third-party agents and applications. New features in the Pega Blueprint platform are aimed at streamlining the inclusion of legacy content in re-architected workflows. The company cited a recent Forrester Research Inc. report that said 79% of U.S. information technology decision makers report high levels of technical debt, which is the cost of choosing a quick or easy solution in software development instead of a better long-term approach. Manually analyzing old and often undocumented code bases slows modernization efforts in saps productivity. The enhanced Pega Blueprint tool allows users to upload legacy system assets such as technical documents, source code, screenshots and even demonstration videos and uses AI to analyze and synthesize them into a modernized application blueprint. The platform also includes expanded data modeling tools that analyze legacy database schemas and integration documents to generate a new application's data layer and speed modernization projects. "We literally went from a Cobol-based legacy application... into Blueprint, ran it through large language models, mapped it to Pega constructs... and created an agentic experience that I can have a conversation with," said Chief Product Officer Kerim Akgonul. A version of Pega Blueprint aimed at system integrators allows them to incorporate their own intellectual property and industry knowledge into custom versions of the Blueprint design agent. The custom agents maintain the transparency and control required by enterprise clients while allowing partners to demonstrate differentiated expertise, Pegasystems said. "This is pretty game-changing for our clients who are looking to modernize their systems, not just lift and shift them onto the cloud, but truly transform the way the workflows work," said Pega Chief Technology Officer Don Schuerman. The announcements mark a significant step in Pegasystems' broader AI strategy, which focuses on orchestrated, transparent automation. Concerns about reliability, compliance and control have slowed the adoption of AI broadly and agents in particular. Deloitte LLP projects that only 25% of companies will launch AI agents in 2025, often in isolated or narrowly scoped environments. Pegasystems wants to position itself as a vendor capable of supporting large-scale enterprise automation without compromising governance or operational predictability. The company appears to be seeing some success. Its shares are up more than 40% over the past five weeks. Pega Agentic Process Fabric will become broadly available in the third quarter of 2025 as part of the next release of the flagship Pega Infinity automation platform. The updated Blueprint capabilities, including support for legacy asset ingestion and expanded data modeling, are available immediately.
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Pegasystems Inc. Announces Agentic Ai Enhancements to Pega Infinityapp Studio
Pegasystems Inc., The Enterprise Transformation Company at PegaWorld® announced agentic AI enhancements to Pega InfinityApp Studio that intelligently guide developers through application development, enabling enterprises to innovate and to go to market faster. Pega Infinity strategically infuses AI into learning, design, integration, UX, and testing ? reducing workloads and democratizing the creation of enterprise-grade applications that align with an organization?s best practices. With these new agentic capabilities, Pega Infinity equips developers to transform the application creation process with intelligent workflow optimization and enhanced productivity. It showcases the power of Pega Blueprint??Pega?s innovative agentic workflow designer that transforms app ideas into interactive blueprints. Developers can now leverage Pega Infinity's enhanced agentic power to rapidly refine and transform blueprint concepts into fully operational, production-ready applications with unprecedented speed and precision. Key capabilities include: An enhanced AI developer agent: This always-on, context-aware AI agent works as a mentor to speed up onboarding and reduce learning curves with real-time guidance, best practice suggestions, and step-by-step instructions. By understanding workflows, current context, and user stories, it helps developers work more efficiently and produce higher quality applications in less time. Streamlined integrations: Pega automatically generates field mapping to establish connections between the Pega application and third-party systems. This eliminates the hassle of manually designing these connections, making the process of integrating systems quicker and easier. AI-powered RPA design experience: A new design agent in Robot Studio quickly builds automations that let disparate systems together work when appropriate APIs aren?t available ? which is common with many legacy applications. Simply state your automation goal, and the RPA agent will intelligently analyze the user interfaces between the apps using advanced ?computer use? techniques. With that analysis, it then builds the optimal automations utilizing best practices that enables the apps to predictably interact with each other. Automated, AI-powered testing: AI-generated test suites automatically create and run tests for Pegaapplications for various scenarios, from validating workflows and UI components to API connections, helping to ensure high-quality deployments while reducing testing time and increasing business agility. Accelerated user experience (UX) configuration: When configuring Views, which dictate the user experience of forms and assignments, developers can leverage AI to take a first pass at assembling data fields and layouts which they can quickly tailor ? enabling faster development of customer and employee-facing UX.
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Pegasystems introduces Agentic Process Fabric and enhances Pega Blueprint, aiming to revolutionize AI agent deployment and legacy system modernization in enterprises.
Pegasystems Inc., a leading workflow automation firm, has announced a significant expansion of its artificial intelligence (AI) automation capabilities at its annual PegaWorld conference in Las Vegas. The company unveiled Pega Agentic Process Fabric, a new orchestration service designed to unify AI agents across enterprises 1.
Source: SiliconANGLE
Matt Healy, senior director of product strategy and marketing at Pegasystems, explained, "Agentic Process Fabric... allows enterprises to build a registry of all of their workflows, existing systems, existing applications, all of their AI agents -- both Pega's and non-Pega's -- and stitch everything together into a unified agentic experience" 1.
Pegasystems has also introduced new features to its Pega Blueprint platform, aimed at streamlining the inclusion of legacy content in re-architected workflows. The enhanced tool allows users to upload legacy system assets and uses AI to analyze and synthesize them into a modernized application blueprint 1.
Chief Product Officer Kerim Akgonul demonstrated the power of this new feature, stating, "We literally went from a Cobol-based legacy application... into Blueprint, ran it through large language models, mapped it to Pega constructs... and created an agentic experience that I can have a conversation with" 1.
In addition to Agentic Process Fabric and Blueprint enhancements, Pegasystems announced AI-powered improvements to its Pega InfinityApp Studio. These enhancements aim to guide developers through the application development process, enabling faster innovation and market entry for enterprises 2.
Key capabilities include:
Pegasystems' new offerings are designed to address enterprise hesitancy around AI agent deployment by emphasizing predictability, governance, and integration. The company's approach separates AI usage into design-time and runtime phases, aiming to reduce the risk of erratic agent behavior 1.
Pega Chief Technology Officer Don Schuerman highlighted the significance of these developments, saying, "This is pretty game-changing for our clients who are looking to modernize their systems, not just lift and shift them onto the cloud, but truly transform the way the workflows work" 1.
The announcements have had a positive impact on Pegasystems' market performance, with the company's shares up more than 40% over the past five weeks 1.
Pega Agentic Process Fabric is scheduled for broad availability in the third quarter of 2025 as part of the next release of the Pega Infinity automation platform. The updated Blueprint capabilities, including support for legacy asset ingestion and expanded data modeling, are available immediately 1.
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