Qatar Launches Open Innovation Program to Enhance Airport Wayfinding

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Qatar Research, Development and Innovation (QRDI) Council and Matar, the Qatar Company for Airports Operation and Management, have launched a new innovation opportunity to improve passenger experience through enhanced wayfinding solutions at Hamad International Airport.

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QRDI Council and Matar Collaborate on Innovative Airport Solutions

The Qatar Research, Development and Innovation (QRDI) Council and Matar, the Qatar Company for Airports Operation and Management, have joined forces to launch a groundbreaking initiative aimed at revolutionizing the passenger experience at Hamad International Airport (HIA)

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. This collaboration is part of the Qatar Open Innovation (QOI) program, which seeks to address critical challenges in various sectors through innovative solutions.

Focus on Wayfinding Solutions

The primary focus of this initiative is to develop advanced wayfinding solutions that will significantly enhance the passenger journey through the airport

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. With HIA's recent expansion increasing its capacity to 58 million passengers annually, the need for efficient navigation systems has become more crucial than ever.

Challenges and Objectives

The program aims to tackle several key challenges:

  1. Reducing passenger stress and anxiety
  2. Minimizing the risk of missed flights
  3. Enhancing overall customer satisfaction
  4. Improving operational efficiency

To achieve these goals, the initiative is seeking innovative solutions that can provide personalized, real-time guidance to passengers, helping them navigate the airport's facilities with ease

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Open Call for Innovators

The QOI program has issued an open call for local and international innovators, including startups, small and medium-sized enterprises (SMEs), and research institutions. Participants are invited to submit their proposals for cutting-edge wayfinding solutions that can be implemented at HIA

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Potential Technologies and Applications

Some of the technologies and applications being considered include:

  1. Augmented Reality (AR) for intuitive navigation
  2. Artificial Intelligence (AI) for personalized assistance
  3. Internet of Things (IoT) for real-time updates and tracking
  4. Mobile applications for seamless integration with passenger devices

Benefits and Opportunities

Successful applicants will have the opportunity to collaborate with Matar and potentially implement their solutions at one of the world's leading airports. This initiative not only aims to improve the passenger experience but also positions Qatar as a hub for innovation in the aviation industry

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Timeline and Next Steps

The QOI program has set a deadline for proposal submissions, after which a rigorous evaluation process will take place. Selected innovators will be invited to develop and test their solutions in a real-world airport environment, with the potential for long-term partnerships and implementation

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