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Salesforce Brings The First Edition of Agentforce World Tour To Delhi
Salesforce, the world's #1 AI CRM, today hosted India's first edition of Agentforce World Tour in Delhi, offering an immersive look Agentforce, the agentic layer of the Salesforce platform for deploying autonomous AI agents across any business function. Agentforce includes a set of tools to create and customize agents as well as a suite of out-of-the-box agents. Emphasizing the power of 'humans with agents driving customer success together', Salesforce leaders and innovative Indian companies such as BIBA Fashion Limited, Cosmo First Limited, Kohler and GlobalLogic, demonstrated Salesforce's AI vision to harness the third wave of agent-powered AI. The event offered a hands-on experience session where the attendees could build their own agents by bringing their ideas to life and demonstrating it live in just a few minutes. The Agentforce World Tour Delhi builds on the momentum of the world's largest AI conference, Dreamforce, where Agentforce was first announced. Bringing together the Trailblazers, industry-leading innovators, and experts from Salesforce, the event explored the capabilities of Agentforce that will deepen customer relationships and boost productivity. Comments on the news: Arun Parameswaran, SVP & Managing Director, Sales and Distribution, Salesforce India, said, "The future of AI lies in AI agents, and with Agentforce, we are thrilled to lead this transformation. Agentforce doesn't just support employees; it anticipates needs, deepens relationships, and empowers proactive actions across every customer interaction. With Agentforce, any organization can seamlessly create, customize, and deploy AI agents that deliver real, measurable value to each engagement. Our commitment is to provide world-class AI-driven solutions, giving the workforce more time to focus on creative and complex tasks." Rakesh Mishra, Associate Vice President, GlobalLogic, said, "At GlobalLogic, a Hitachi company, we recognize the transformative power of AI, particularly with the rise of autonomous agents. As we embrace this third wave of technology, we understand that it's not just about innovation -- it's about ensuring that these advancements continue to focus on what truly matters: helping our customers achieve digital transformation to create a positive impact on people and society. Salesforce's leadership in AI-driven solutions is pivotal in helping us stay ahead in this rapidly evolving landscape. In an age where technology is moving faster than ever, our growth and customer relationships must remain at the forefront of this evolution." About Salesforce: Salesforce helps organizations of any size reimagine their business for the world of AI. With Agentforce, Salesforce's trusted platform, organizations can bring humans together with agents to drive customer success -- powered by AI, data, and action. Visit www.salesforce.com for more information.
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Salesforce Organized Agentforce World Tour in Delhi, Highlighting AI's Transformative Power
Emphasizing the power of 'humans with agents driving customer success together', Salesforce leaders and innovative Indian companies such as BIBA Fashion Limited, Cosmo First Limited, Kohler and GlobalLogic, demonstrated Salesforce's AI vision to harness the third wave of agent-powered AI. The event offered a hands-on experience session where the attendees could build their own agents by bringing their ideas to life and demonstrating it live in just a few minutes.
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Salesforce hosts India's first Agentforce World Tour in Delhi, showcasing its new AI agent platform. The event highlighted the potential of AI agents in transforming customer relationships and business productivity.
Salesforce, the world's leading AI CRM company, has taken a significant step in advancing artificial intelligence for business with the introduction of Agentforce. The company hosted India's first Agentforce World Tour in Delhi, offering an immersive look into this groundbreaking technology 1.
Agentforce is described as the agentic layer of the Salesforce platform, designed for deploying autonomous AI agents across various business functions. It includes a set of tools for creating and customizing agents, as well as a suite of pre-built, out-of-the-box agents 1.
The event emphasized the concept of 'humans with agents driving customer success together,' demonstrating Salesforce's vision to harness the third wave of agent-powered AI. Salesforce leaders, along with innovative Indian companies such as BIBA Fashion Limited, Cosmo First Limited, Kohler, and GlobalLogic, showcased the potential of this technology 2.
Attendees at the Agentforce World Tour had the unique opportunity to build their own AI agents, bringing their ideas to life in just a few minutes. This hands-on experience session allowed participants to witness firsthand the capabilities and potential applications of Agentforce 1.
Arun Parameswaran, SVP & Managing Director of Sales and Distribution at Salesforce India, highlighted the transformative potential of AI agents. He stated, "Agentforce doesn't just support employees; it anticipates needs, deepens relationships, and empowers proactive actions across every customer interaction" 1.
Rakesh Mishra, Associate Vice President at GlobalLogic, emphasized the importance of AI in digital transformation, noting that Salesforce's leadership in AI-driven solutions is crucial in navigating the rapidly evolving technological landscape 1.
The Agentforce World Tour builds on the momentum of Dreamforce, the world's largest AI conference, where Agentforce was first announced. By bringing together Trailblazers, industry-leading innovators, and Salesforce experts, the event explored how Agentforce can deepen customer relationships and boost productivity 1.
As businesses continue to adapt to the AI revolution, platforms like Agentforce are poised to play a crucial role in shaping the future of customer relationship management and business operations. Salesforce's commitment to providing world-class AI-driven solutions aims to give the workforce more time to focus on creative and complex tasks, potentially revolutionizing how businesses interact with their customers and manage their operations.
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