Amazon's Alexa+ adds conversational food ordering with Uber Eats and Grubhub integration

Alexa+ gets new food ordering experiences with Uber Eats and Grubhub

Amazon's latest upgrade to Alexa+, its next-generation AI assistant, allows you to order food from popular delivery services Uber Eats and Grubhub in a conversational manner, just as if you were chatting with a waiter at a restaurant or placing an order at a drive-thru, according to Amazon. The aim of this new Alexa+ feature is to create a more natural and interactive ordering experience. Starting today, users can begin requesting a cuisine, explore menu options, ask questions, and customize their meal all within a single conversation. If users change their mind halfway through, want to add a dessert, or adjust quantities, they can make those changes instantly. To activate the feature, users need to link their Grubhub or Uber Eats account through the Alexa app. Once linked, previous orders will sync automatically, making it easy to reorder favorite meals or discover new restaurants. Users can then say something like, "I want to order Italian for delivery," and Alexa+ will guide them to various restaurant options. Once the order is set, users get a comprehensive summary of the items in their cart, including quantities and prices. This new food ordering experience is starting to roll out to Alexa+ customers with Echo Show 8 devices and larger. Amazon explains that this development is a significant advancement in the company's goal to establish adaptive interaction models. This initiative lays the groundwork for expanding similar features into other areas, such as grocery shopping and travel arrangements. The Alexa+ upgrade comes amid the broader implications of AI in the food industry. Fast food chains have already begun using AI assistants at drive-thrus, but challenges remain, especially around order accuracy. In 2024, McDonald's paused its initiative after a few missteps, such as an AI cashier accidentally adding nine sweet teas to a customer's order. Additionally, Taco Bell faced its share of mishaps, with viral videos showcasing its AI making errors. Since the rollout of Alexa+ in the U.S. and its recent expansion to the U.K., the features continue to grow, including new personality styles for Alexa, such as a "Sassy" option designed for adults, as well as other styles like Brief, Chill, and Sweet.

Amazon adds dynamic food delivery ordering to Alexa+

Amazon announced that it is adding new capabilities for ordering food delivery with its Alexa+ artificial intelligence assistant. Users will be able to place orders using natural language on Alexa+ through the GrubHub or Uber Eats platforms, provided they have an Amazon device with a large screen. First, you'll need to connect an account for those delivery services to use the feature. You can ask to see restaurants with a specific cuisine or tell the assistant to go right to a favorite spot. Once you start an order, Alexa+ will also support natural language requests and, if you ask for something generic, the assistant will match it to the most similar item on the menu. It should also support more detailed queries like "what are kid-friendly options?" and be able to submit special requests like "no onions." To start, this ordering capability will be available for Alexa+ customers using the Echo Show 8 or larger devices. The screen should reflect your order, with any changes shown in real time. Amazon made the Alexa+ subscription available to all US customers earlier this year.

Amazon Alexa+ now lets you order from Uber Eats like you're asking a waiter

You no longer have to speak like a robot to order delivery food through your smart speaker. Alexa+ now offers natural-language ordering through Grubhub and Uber Eats that lets you speak "like you would with a waiter," according to Amazon. You can now use the conversational AI to get recommendations, browse menus, and make changes in one continuous flow. You can start by asking to order Greek food, for instance, and ask about kid-sized meals. You don't need to know exact item names, either, as Alexa+ will match your requests to the closest food on the menu. Alexa+ delivery food orders are rolling out now to the Amazon Echo Show 8 and larger display-equipped devices. You'll also need to link your Grubhub or Uber Eats account. The screen requirement lets you review orders and helps with tracking order updates after you've made your purchase. Food delivery is the start of a more flexible Alexa+ The AI is learning to adapt to different situations Amazon doesn't just see food delivery as a helpful Alexa+ feature. Instead, the company frames it as a "first step" toward an AI model that changes its behavior to fit the context. You might only need brief commands to ask about the weather, but complex tasks like food orders need "more flexible" approaches, Amazon says. The online retailer isn't offering a firm roadmap for future Alexa+ capabilities. However, it's considering adding tasks such as grocery delivery, trip planning, and "countless other possibilities." As with OpenAI's ChatGPT, Google Gemini, and Microsoft Copilot, Amazon is hoping to make Alexa+ an agentic AI focused on accomplishing tasks rather than using specific apps and services. While the Grubhub and Uber Eats integrations are narrowly focused, Alexa+ could theoretically use multiple services in the future, such as booking flights and hotels as part of a vacation planner. Part of an accelerating Alexa+ rollout Amazon first unveiled Alexa+ in February 2025, but took several months to launch a revamped desktop experience and other promised features. The company has been busy since late last year, however, adding a price tracker with automatic ordering and AI greetings for Ring doorbells. The tech giant made Alexa+ available to everyone in the United States as of February 2026, with voice functionality either included with an Amazon Prime subscription or available separately for $20/month. Related A Smarter Alexa Won't Solve These 9 Smart Home Problems Alexa is finally getting an upgrade but there's plenty it won't fix. Posts 3 By Adam Davidson Amazon launched early access for Alexa+ in the UK in March, making its next-generation voice assistant available outside of North America for the first time. It's not clear when other countries will move beyond the original Alexa, but the expansion will help Amazon better compete against Google, which has already made Gemini available across its smart speakers and displays. Subscribe to our newsletter for Alexa+ and smart-home insight Gain deeper context by subscribing to the newsletter for clear analysis of smart-home AI developments like Alexa+'s natural-language ordering, plus impartial explainers on device integrations and what they mean for everyday use. Get Updates By subscribing, you agree to receive newsletter and marketing emails, and accept our Terms of Use and Privacy Policy. You can unsubscribe anytime. The move also comes as Apple is rumored to be readying updated HomePod speakers and a smart display that would take advantage of an upcoming Gemini-powered Siri assistant. The new hardware is unofficially expected to debut late in 2026.