ChatGPT Faces Global Outage: Users Report Widespread Access Issues

Reviewed byNidhi Govil

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OpenAI's ChatGPT experienced a significant global outage, affecting thousands of users worldwide. The AI chatbot was inaccessible for over two hours, impacting both web and mobile platforms.

ChatGPT Experiences Widespread Global Outage

OpenAI's popular AI chatbot, ChatGPT, faced a significant global outage on Wednesday, leaving thousands of users unable to access the service. The disruption, which lasted for over two hours, affected both web and mobile app versions of the platform, causing frustration among users worldwide

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Source: Beebom

Source: Beebom

Outage Timeline and User Impact

The outage began at approximately 12:25 PM IST (4:10 AM EST), with reports peaking around 12:56 PM IST. At its height, Downdetector, an internet outage monitoring platform, recorded 547 users reporting issues in India and over 2,000 in the US

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. Users encountered an "unusual error" message and were unable to view their chat history or receive responses from the AI

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OpenAI's Response and Resolution

OpenAI acknowledged the issue on its status page, describing it as a partial outage affecting ChatGPT's response display

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. The company's engineers took approximately 133 minutes to identify the root cause, implement a fix, and restore service

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Affected Components and Platforms

The outage impacted 23 core components of ChatGPT across various platforms, including:

  1. Web, mobile (iOS and Android), and desktop applications
  2. Login and authentication systems
  3. Advanced features like DALL-E, GPT vision, and voice mode
  4. Integration services such as WhatsApp and 1-800-CHAT-GPT

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Source: Digit

Source: Digit

Implications and User Reactions

This incident highlights the growing reliance on AI tools for daily tasks and professional work. Many users expressed frustration over stalled projects and academic assignments during the outage

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. The event also sparked discussions about the stability and reliability of AI platforms, as ChatGPT has experienced multiple outages in recent months

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Alternative AI Chatbots

During the outage, users were reminded of other AI chatbot options available in the market. Notably, competing platforms such as Google Gemini, Microsoft Copilot, Perplexity AI, Jasper Chat, and YouChat remained operational throughout ChatGPT's downtime

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Source: Economic Times

Source: Economic Times

As AI tools continue to integrate into various aspects of work and daily life, incidents like this underscore the importance of robust infrastructure and quick response times in maintaining user trust and satisfaction.

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