Comviva and AWS Collaborate to Offer AI-Driven SaaS Solutions for Telecom Industry
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Comviva and AWS collaborate to offer next-generation SaaS products
AWS will support Comviva in building a cloud-first, AI-driven business strategy to achieve faster time to market and drive non-linear revenue growth Comviva, a global leader in customer experience and data monetisation solutions, today announced its collaboration with Amazon Web Services (AWS), an Amazon.com company. AWS will enable Comviva to build a cloud-first, AI-driven strategy to achieve faster time to market and drive non-linear revenue growth. Built on AWS, Comviva will offer Communication Service Providers (CSP) next-generation software products and platforms through a Software-as-a-Service (SaaS) model. AWS and Comviva are also working together in areas such as product modernisation, competency development, culture transformation, business growth, and generative AI enablement. "Cloud solutions offer telecom operators a distinct advantage in trying new strategies and business models that can help them determine the best route for delivering business value. Our strategic collaboration with AWS marks a significant milestone in our journey to empower businesses with innovative, cloud-native solutions," said Rajesh Chandiramani, Chief Executive Officer at Comviva. "By combining our expertise in customer experience and data monetization with AWS's unparalleled capabilities in SaaS and AI, we are poised to reduce risks, optimize costs and drive unprecedented value for our clients globally." "As Comviva embarks on its journey to becoming a truly SaaS organisation, AWS is excited to collaborate with the company as its preferred cloud," said V.G. Sundar Ram, Head of Business Development, AWS India and South Asia. "This association aligns with our commitment to helping organisations accelerate their digital transformation journeys by providing scalable, secure, and innovative technology solutions." Comviva's core platforms across DigiTech, MarTech, RevTech and FinTech are set to leverage Amazon Bedrock to elevate product experiences with a variety of AI and GenAI-driven use cases tailored to its customers. This integration extends to Comviva's service management platform, empowering service desk agents with AI-powered operations, ultimately delivering faster and more efficient service resolution. Additionally, Amazon Q is being explored to boost developer productivity by seamlessly embedding within diverse development environments. Comviva has been collaborating with AWS APN partners for over three years, driving infrastructure governance and accelerating modernization efforts across its cloud ecosystem. Comviva is also focused on upskilling its workforce on AWS technologies. Over 2000 employees are being trained and certified on aspects such as modernization, digital skills and technology tools. About Comviva Technologies Ltd. Comviva simplifies business complexity. Our innovative portfolio of digital solutions and platforms brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform, and bring efficiency. From maximizing customer lifetime value to enabling large-scale digital transformation, we partner globally with organizations in the communications and financial industry to solve problems fast and transform for tomorrow. Comviva solutions have been deployed by over 130 Communication Services Providers and Financial Institutions in more than 90 countries and have delivered the benefits of digital and mobility to billions of people around the world. Comviva is a completely owned subsidiary of Tech Mahindra and a part of the Mahindra Group. For more information, visit www.comviva.com About Amazon Web Services (AWS) India Private Limited AWS India Private Limited undertakes the resale and marketing of AWS Cloud services in India.
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Comviva and AWS Partner to Offer Cloud-First, AI-Driven Solutions for Telecom Providers
Comviva's core platforms across DigiTech, MarTech, RevTech, and FinTech to leverage Amazon Bedrock and GenAI. Customer experience and data monetisation solutions provider Comviva and Amazon's cloud unit, Amazon Web Services (AWS), announced a partnership on Monday to offer a next-generation software-as-a-service (SaaS) model to Communication Service Providers (CSPs). AWS will enable Comviva to build a cloud-first, artificial intelligence (AI)-driven strategy to achieve faster time to market and drive non-linear revenue growth, the company said. Also Read: Anthropic, Palantir, and AWS Partner to Bring Claude AI Models to US Defense Operations Built on AWS, Comviva will offer CSPs next-generation software products and platforms through a SaaS model. Both companies are also collaborating in areas such as product modernisation, competency development, culture transformation, business growth, and generative AI enablement. "Cloud solutions offer telecom operators a distinct advantage in trying new strategies and business models that can help them determine the best route for delivering business value," said Rajesh Chandiramani, Chief Executive Officer at Comviva. "By combining our expertise in customer experience and data monetisation with AWS's unparalleled capabilities in SaaS and AI, we are poised to reduce risks, optimise costs and drive unprecedented value for our clients globally." Comviva's core platforms across DigiTech, MarTech, RevTech and FinTech are set to leverage Amazon Bedrock to improve product experiences with AI and GenAI-driven use cases tailored to its customers. This integration extends to Comviva's service management platform, empowering service desk agents with AI-powered operations for faster and more efficient service resolution. Additionally, Amazon Q, a GenAI-powered assistant, is also being explored to boost developer productivity and embed AI across development environments. Also Read: AWS Announces Generative AI Partner Innovation Alliance V G Sundar Ram, Head of Business Development, AWS India and South Asia, said, "This association aligns with our commitment to helping organisations accelerate their digital transformation journeys by providing scalable, secure, and innovative technology solutions." Comviva is also focused on upskilling its workforce on AWS technologies, with over 2,000 employees being trained and certified in areas such as modernisation, digital skills and technology tools.
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Comviva partners with AWS to develop cloud-first, AI-driven SaaS products for Communication Service Providers, aiming to accelerate digital transformation and drive non-linear revenue growth.
Comviva and AWS Join Forces for Next-Generation SaaS Solutions
Comviva, a global leader in customer experience and data monetization solutions, has announced a strategic collaboration with Amazon Web Services (AWS) to revolutionize the telecom industry with cloud-first, AI-driven Software-as-a-Service (SaaS) products 1. This partnership aims to empower Communication Service Providers (CSPs) with innovative solutions that promise faster time to market and non-linear revenue growth.
Cloud-First Strategy and AI Integration
The collaboration centers on building a cloud-first strategy leveraging AWS's infrastructure. Comviva will offer its next-generation software products and platforms to CSPs through a SaaS model, built on AWS 2. This approach is expected to provide telecom operators with a distinct advantage in experimenting with new strategies and business models.
Rajesh Chandiramani, CEO of Comviva, emphasized the significance of this partnership, stating, "By combining our expertise in customer experience and data monetization with AWS's unparalleled capabilities in SaaS and AI, we are poised to reduce risks, optimize costs and drive unprecedented value for our clients globally" 1.
AI-Powered Product Enhancement
Comviva's core platforms across DigiTech, MarTech, RevTech, and FinTech are set to leverage Amazon Bedrock, enhancing product experiences with AI and Generative AI-driven use cases tailored to customer needs 1. This integration extends to Comviva's service management platform, empowering service desk agents with AI-powered operations for more efficient service resolution.
Exploring Generative AI for Developer Productivity
The collaboration also explores the use of Amazon Q, a Generative AI-powered assistant, to boost developer productivity. This tool is being considered for seamless integration within diverse development environments, potentially transforming the software development process 2.
Workforce Upskilling and Certification
As part of this initiative, Comviva is focusing on upskilling its workforce on AWS technologies. Over 2,000 employees are undergoing training and certification in areas such as modernization, digital skills, and technology tools 1. This investment in human capital underscores the company's commitment to staying at the forefront of technological advancements.
Industry Impact and Future Outlook
V.G. Sundar Ram, Head of Business Development at AWS India and South Asia, highlighted the alignment of this collaboration with AWS's commitment to accelerating digital transformation journeys for organizations 2. The partnership is expected to have a significant impact on the telecom industry, offering scalable, secure, and innovative technology solutions.
This collaboration between Comviva and AWS represents a significant step towards digital transformation in the telecom sector. By leveraging cloud technology and AI, the partnership aims to create more efficient, innovative, and customer-centric solutions for Communication Service Providers worldwide.
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