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Nordea to Cut Up to 5% of Staff as AI Seen Bringing Cost Savings
Nordea Bank Abp is putting as many as 1,500 jobs at risk as it expects artificial intelligence to make processes more efficient and cut costs. The reduction of as much as 5% of the workforce through next year is part of a structural efficiency improvement, the Helsinki-based bank said in a statementBloomberg Terminal Tuesday. The move supports Nordea's 2030 strategy, which is centered on technology, data and artificial intelligence. Nordea will book restructuring costs of about €190 million ($219 million) in the first quarter, it said. Cost savings will amount to at least €150 million from 2028, Nordea said. Nordea is the latest bank to shed staff in favor of AI models, joining global peers such as Goldman Sachs Group Inc., ING Groep NV and the Commonwealth Bank of Australia. Worldwide, lenders will cut as many as 200,000 jobs in the next three to five years as artificial intelligence encroaches on tasks currently carried out by human workers, analysts at Bloomberg Intelligence estimated last year. Chief information and technology officers surveyed for BI indicated that on average they expect 3% of their workforce to be cut, according to the report. At Nordea, some of the affected employees will be offered other roles internally, the bank said. The changes will be subject to relevant union negotiation and consultations and Nordea plans to support employees with learning new skills.
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Nordea to cut 1500 jobs as AI brings cost savings
This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. The Helsinki-based bank in November said it was targeting cost savings of at least $600 million by 2030 by using technology, data and artificial intelligence to help it become more profitable. Dubbed Nordic scale, the strategy will result in restructuring costs of about €190 million euros in the first quarter of 2026. "The restructuring costs relate primarily to changes in the workforce composition and include skill shifts leading to a reduction in the number of employees," Nordea said in a statement. "With Nordic scale, the impact of AI and process optimisation, Nordea expects to have fewer employees in the future than today." It added that approximately 1,500 employees would be impacted in 2026 and 2027. The company had roughly 29,000 employees at the end of 2025.
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Helsinki-based Nordea Bank announced plans to cut up to 5% of its workforce—approximately 1,500 employees—over the next two years as artificial intelligence enables greater efficiency. The move is part of the bank's 2030 strategy centered on AI and data, with expected annual cost savings of at least €150 million from 2028. The bank will incur €190 million in restructuring costs.
Nordea Bank Abp revealed plans to reduce its workforce by up to 1,500 employees through 2027, representing approximately 5% of its current staff of 29,000. The Helsinki-based bank attributes the reduction in workforce to artificial intelligence bringing cost savings and enhanced operational efficiency
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. This decision aligns with the bank's broader Nordea 2030 strategy, unveiled in November, which targets at least $600 million in savings by leveraging technology, data, and AI to enhance efficiency and reduce costs across operations.
Source: Finextra Research
The financial sector giant will book restructuring costs of approximately €190 million in the first quarter of 2026, primarily related to changes in workforce composition and skill shifts leading to employee reductions
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. Despite this initial investment, Nordea expects to realize annual cost savings of at least €150 million starting in 20281
. The bank emphasized that these changes represent a structural efficiency improvement necessary to remain competitive as AI continues to transform banking operations.The job cuts stem from what Nordea calls its "Nordic scale strategy," which focuses on skill shifts and process optimization enabled by artificial intelligence
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. According to the bank's statement, AI capabilities and improved processes will result in fewer employees needed to maintain current service levels. Some affected employees will be offered alternative roles internally, and the bank committed to supporting workers with learning new skills1
. All changes will proceed through relevant union negotiation and consultation processes.
Source: Bloomberg
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Nordea Bank is not alone in this shift. The institution joins a growing list of global financial institutions implementing AI-driven workforce changes, including Goldman Sachs Group Inc., ING Groep NV, and the Commonwealth Bank of Australia
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. Bloomberg Intelligence analysts estimated last year that lenders worldwide could eliminate as many as 200,000 jobs over the next three to five years as artificial intelligence assumes tasks currently performed by human workers. Chief information and technology officers surveyed indicated they expect an average 3% workforce reduction across the financial sector1
. This trend signals a fundamental transformation in how banks operate, with AI increasingly handling routine processes and enabling leaner organizational structures while raising questions about the future role of human expertise in banking.Summarized by
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