OpenAI's ChatGPT and Other Services Recover After Major Outage

OpenAI's ChatGPT recovers after being hit with outages. Here's what to know.

ChatGPT stopped functioning for many users on Thursday afternoon, with OpenAI saying that its AI app was experiencing glitches for some. The app recovered several hours later, the San Francisco-based company said. The artificial intelligence company said in an update to its status page late Thursday night that ChatGPT had achieved a "full recovery" by 11:16 p.m. Eastern Time. "OpenAI will run a full root-cause analysis of this outage and will share details on this page when complete," OpenAI said. The company had earlier said that Sora, its video generation model, as well as its automated application programming interface -- or API, which lets software programs speak to one another -- were operational. But on Thursday night it said it was "currently investigating a separate incident regarding Sora," but did not elaborate. More than 15,000 incidents were reported by OpenAI users on Thursday afternoon, with most of the problems related to ChatGPT, according to Downdetector, an online platform that provides users with real-time information about the status of various websites and services. The technical glitches cropped up at about 1:30 p.m. Eastern. The company initially posted, "ChatGPT, the API and Sora are currently experiencing high error rates. The issue is caused by an upstream provider and we are currently monitoring." The number of reports dwindled to less than 50 by late Thursday night. Launched in 2022, OpenAI's ChatGPT service can generate human-like replies based on user prompts, and as of late this summer had more than 200 million active users. According to the company, a majority of Fortune 500 companies use OpenAI's products and its API. OpenAI CEO Sam Altman is among the tech leaders planning to donate $1 million to President-elect Donald Trump's inaugural fund, a spokesperson confirmed earlier this month.

OpenAI's ChatGPT recovering after being hit with outages. Here's what to know.

ChatGPT stopped functioning for many users on Thursday afternoon, with OpenAI saying that its AI app was experiencing glitches for some. The app was recovering several hours later, the San Francisco-based company said. "ChatGPT is recovering and we are continuing to work on an overall fix," the artificial intelligence company posted in an update to its status page as of 7:05 p.m. Eastern. Earlier, it said ChatGPT had partially recovered while chat history was still not loading. The company also said Sora, its video generation model, and its automated application programming interface, or API, which lets software programs speak to one another, were operational. More than 15,000 incidents were reported by OpenAI users on Thursday afternoon, with most of the problems related to ChatGPT, according to Downdetector, an online platform that provides users with real-time information about the status of various websites and services. The technical glitches cropped up at about 1:30 p.m. Eastern. The company initially posted, "ChatGPT, the API and Sora are currently experiencing high error rates. The issue is caused by an upstream provider and we are currently monitoring." The number of reports had dwindled to less than 700 by early Thursday evening. Launched in 2022, OpenAI's ChatGPT service can generate human-like replies based on user prompts, and as of late this summer had more than 200 million active users. According to the company, a majority of Fortune 500 companies use OpenAI's products and its API. OpenAI CEO Sam Altman is among the tech leaders planning to donate $1 million to President-elect Donald Trump's inaugural fund, a spokesperson confirmed earlier this month.

OpenAI's ChatGPT is hit with outages. Here's what to know.

ChatGPT stopped functioning for many users on Thursday afternoon, with OpenAI saying that its AI app was experiencing glitches for some. "ChatGPT, the API and Sora are currently experiencing high error rates. The issue is caused by an upstream provider and we are currently monitoring," the artificial intelligence company posted in an update to its status page after the technical glitches cropped up at about 1:30 p.m. Eastern. "We are continuing to work on a fix for this issue," the company posted as of 3:06 p.m. Eastern, and then again, an hour later. More than 15,000 incidents were reported by OpenAI users on Thursday afternoon, with most of the problems related to ChatGPT, according to Downdetector, an online platform that provides users with real-time information about the status of various websites and services.

Outage takes ChatGPT, Sora and OpenAI's APIs offline for many users - SiliconANGLE

Outage takes ChatGPT, Sora and OpenAI's APIs offline for many users OpenAI's ChatGPT and Sora video generator are currently experiencing an outage that has made them inaccessible for many users. The issue also affects the application programming interfaces that developers use to integrate the company's technology into their software. According to the outage tracking service Down Detector, the issue emerged around 1:30 p.m. ET. The Verge reported that some users who attempted to launch ChatGPT were greeted by an error message. In other cases, the chatbot loads successfully but doesn't process prompts. OpenAI stated on its status page that it's seeing "high error rates for ChatGPT, APIs, and Sora." The company detailed that the problem appears to be caused by an issue with an "upstream provider" on which it relies to power its infrastructure. OpenAI didn't specify which provider is affected, the nature of the glitch or when its services might come back online. The company's last major outage was on Dec. 11, when ChatGPT and other products went offline for about four hours. In a blog post published the following day, OpenAI detailed that the issue was caused by the addition of a new telemetry collection component to its Kubernetes environment. The software used more hardware resources than the company expected, which led to errors. The latest outage to affect OpenAI's services isn't the only reason it entered the spotlight today. This morning, The Information published mew details about the ChatGPT developer's partnership with Microsoft Corp., from which it received a $10 billion investment early last year. As part of the deal, OpenAI gave Microsoft broad access to its portfolio of artificial intelligence models. The partnership agreement reportedly specifies that Microsoft would lose access to OpenAI's technology in the event the latter company develops AGI, or artificial general intelligence. This is a term for a hypothetical future AI with human-level reasoning skills. But Microsoft's agreement with OpenAI defines AGI differently, according to today's report from The Information. Under the agreement, Microsoft will consider OpenAI's technology to be AGI once it generates $100 billion in profit. In other words, Microsoft won't lose access to the ChatGPT developer's AI models until that financial milestone is met. OpenAI reportedly doesn't expect to turn a profit until 2029, but estimates that its revenue will grow to $100 billion in the same time frame.

ChatGPT and Sora Services Are Back Online After Major Outage

Microsoft servers also suffered an outage around the same time OpenAI's artificial intelligence (AI) chatbot ChatGPT services suffered a major outage on Thursday in the US and some other regions. As per reports registered on an online outage monitor, the outage began roughly around 1:30pm ET on December 26 (12:00am IST, December 27). The outage also affected the AI firm's API service, as well as the text-to-image platform Sora. Notably, the issue persisted for nearly five hours before the company updated that the platforms were fully operational again. According to the online outage monitoring platform Down Detector, a spike for ChatGPT was first spotted at 1:30pm ET, with about 50,000 users reporting an inability to access the AI chatbot. At 2:00pm ET (12:30am IST), OpenAI posted the first official update on its status page and said, "We are currently experiencing an issue with high error rates on ChatGPT, the API, and Sora." Soon after, the AI firm said that the issue was identified to be caused by an "upstream provider", but did not specify it. Around the same time, Microsoft reported a power issue in one of its data centres in a post on X (formerly known as Twitter), highlighting that it affected the access and functionality of various Microsoft 365 services, Azure, and Xbox cloud gaming. "We determined that an unexpected power incident in a portion of South Central US, AZ03, has affected multiple services," the tech giant highlighted in a status page update. Microsoft's services were back up by 5:00pm ET (3:30am IST). Just an hour later, at 6:15pm ET (4:45am IST), OpenAI shared an update saying Sora was fully operational. It could not be confirmed whether the two outages were related. OpenAI's last update came at 6:04pm ET (7:34am IST) where it highlighted that ChatGPT was mostly recovered. At the time of writing this, Gadgets 360 staff members were able to access and interact with ChatGPT on both the web client and the mobile app. The reports on Down Detector have also fallen to a single-digit number. The AI firm has said it will run a full root-cause analysis of this outage.

'High Error Rates': ChatGPT Is Down, Tens of Thousands of Users Affected in Mass Outage. Here's What We Know.

According to Downdetector, it appears that ChatGPT is down for most users in a mass outage. As of press time, more than 15,000 users have reported issues with the chatbot. OpenAI acknowledged that ChatGPT was not working on Thursday, with its latest update on December 26, 2024, at 12:06 p.m. PST saying, "We are continuing to work on a fix for this issue." Related: OpenAI Just Released Its Text-to-Video Generator, Sora. Here's How the New AI Could Impact Small Businesses and Creators. The popular chatbot began glitching Thursday afternoon. At 11 a.m. PST, the company wrote: "We are currently experiencing an issue with high error rates on ChatGPT, the API, and Sora. We are currently investigating and will post an update as soon as we are able." Less than 20 minutes later, at 11:18 a.m. PST, the company followed up that the issue was caused by "an upstream provider and we are currently monitoring," the company wrote.

ChatGPT and Sora are down

OpenAI's ChatGPT and Sora video generator are down as of 1:30PM ET, with users reporting issues worldwide. The issue first became apparent when users started reporting various error messages while attempting to access ChatGPT. Some encountered a "404 Error, Page Not Found" message, while others were met with a notification stating "Request is not allowed. Please try again later." In many cases, the chatbot would load but remain unresponsive to any user queries, displaying internal server errors instead of the usual helpful responses. By 2:00 PM ET, OpenAI had acknowledged the situation on their status page, confirming that ChatGPT, their API services, and the Sora text-to-video generator were all "experiencing high error rates." The company provided an additional update at 2:18 PM ET, attributing the problems to an "upstream provider." However, they haven't specified which provider is causing the issues or provided an estimated time for service restoration. The scale of the outage is substantial, with DownDetector recording more than 5,300 user reports of service disruptions. The majority of these reports are coming from users in the United States, where the impact appears to be most concentrated. The timing of the outage has proven particularly frustrating for many users who rely on ChatGPT for work and study purposes. Social media platforms, particularly X (formerly Twitter), have been flooded with comments from affected users expressing their dismay. One user lamented the unfortunate timing, noting that the service went down just as they had planned to tackle some productive personal work. Another highlighted how the disruption was affecting their studies, commenting that they had questions to solve but couldn't access the tool. The outage's impact extends beyond just ChatGPT, as users have reported that other AI services, including Claude, are also experiencing issues. One user pointed out the unusual circumstance of both major AI chatbots being unavailable the day after Christmas, underscoring the growing dependency many people have on these AI tools for their daily tasks. This isn't the first time OpenAI's services have faced such difficulties. The company has experienced several significant outages in recent months. Earlier this month, shortly after making Sora available to ChatGPT subscribers, both the video generation tool and ChatGPT went down for several hours. A similar incident occurred in June when a widespread outage affecting various AI tools brought ChatGPT's services to a halt. These recurring issues highlight the challenges faced by AI service providers in maintaining consistent uptime as their user base continues to grow. The current outage is particularly notable as it affects multiple OpenAI services simultaneously, suggesting a more fundamental infrastructure problem rather than an issue with any single service. While OpenAI continues to monitor the situation, users are left waiting for a resolution. The company's status page remains active with updates about the ongoing situation, but the lack of a clear timeline for service restoration has left many users uncertain about when they'll regain access to these increasingly essential AI tools. Users are looking for ChatGPT alternatives.

ChatGPT is down

ChatGPT isn't working for many users right now. With numerous reports on social media, we also confirmed that the chatbot loads but isn't able to respond to queries, while others are seeing an "internal server error" message. It looks like the outage started around 1:30PM ET, which is when reports began to spike on Down Detector. At around 2PM ET, OpenAI posted an update to its status page, saying ChatGPT, the API, and its text-to-video generator Sora are "currently experiencing high error rates." An update posted at 2:18PM ET said the issue is "caused by an upstream provider" and that OpenAI is currently monitoring the situation. There's no mention of an ETA for when access will be restored. ChatGPT has gone down a few times in the past several months. Just days after OpenAI released Sora to ChatGPT subscribers earlier this month, the video generation tool and ChatGPT went down for hours. Meanwhile, a widespread outage affecting AI tools brought down ChatGPT in June.

ChatGPT gos offline for users worldwide

ChatGPT went offline for users worldwide on Thursday, proving our growing dependence on AI-based technology. In what appears to be its first major global outage, ChatGPT, the world's leading AI chatbot, went dark for users across the globe on Thursday. While official reports number around 15,000, experts estimate hundreds of thousands of users are currently affected by the shutdown. The disruption, which began several hours ago, has impacted both free and premium subscribers, with users encountering nothing but blank screens when attempting to access the service. The problem appears to be widespread, affecting users across all regions and subscription tiers. OpenAI, the company behind ChatGPT, acknowledged the issue in a brief statement: "ChatGPT is currently experiencing high error rates due to an external provider issue. We are actively monitoring the situation." Two hours later, the company followed up with an update: "Our teams continue to work toward a resolution." Reliance on ChatGPT For those unfamiliar with the platform, ChatGPT is OpenAI's groundbreaking large language model that has revolutionized how we interact with artificial intelligence. Trained on vast amounts of text data, the AI assistant can generate everything from academic papers to poetry, computer code, and engage in sophisticated conversations. Its versatility has made it an indispensable tool for researchers, developers, and everyday users alike. This outage underscores our growing reliance on AI technologies in daily life. As ChatGPT has become deeply integrated into many people's work routines - from students completing assignments to marketers crafting content - such disruptions can significantly impact productivity. The incident also raises important questions about the reliability of AI services as they become increasingly central to our personal and professional lives. The timing and scope of this outage serve as a stark reminder of the potential vulnerabilities in even the most sophisticated AI systems. As businesses and individuals continue to incorporate AI tools into their workflows, the need for robust backup systems and contingency plans becomes increasingly apparent. Sign up for the Business & Innovation Newsletter >>