ChatGPT recovers from major outage as OpenAI resolves elevated error rates affecting thousands

ChatGPT faces widespread disruption affecting thousands of users

OpenAI's ChatGPT experienced a partial outage that disrupted service for many users worldwide, with Down Detector recording more than 12,000 reports at the peak point of the issue 1

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. The AI chatbot encountered what OpenAI described as elevated error rates affecting both ChatGPT and OpenAI Platform services 4

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. Users began reporting the ChatGPT outage on Down Detector around 12:08 PM PST, with 99% of the reports specifically related to ChatGPT issues 3

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The service failures manifested in multiple ways for affected users. According to OpenAI, people experienced difficulties logging into their ChatGPT accounts, having conversations with the chatbot, uploading files, and using voice mode 3

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. Some users received the "Hmm... something seems to have gone wrong" error message, while others found the chatbot simply wasn't generating responses 2

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. The widespread disruption highlighted the growing dependence on AI chatbot services for daily tasks across professional and personal use cases.

OpenAI confirms resolution while monitoring remaining issues

OpenAI issued a status update shortly after the problems emerged, acknowledging the service disruption and stating "We have identified that users are experiencing elevated errors for the impacted services" 2

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. The company marked the primary ChatGPT outage as resolved at 5:14 PM ET 1

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. However, an active status alert remained in place solely for the fine-tuning component of OpenAI's API service. Regarding this lingering matter, OpenAI stated: "We have applied the mitigation and are monitoring the recovering" 4

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At the time of the disruption, ChatGPT showed the lowest uptime among OpenAI's services at 98.67%, compared to its API and Sora offerings 3

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. The incident raises questions about infrastructure resilience as AI services scale to accommodate millions of daily users. For businesses relying on ChatGPT for customer service, content creation, or development workflows, even brief outages can translate to productivity losses and revenue impact.

Claude AI experiences similar service disruption on same day

Anthropic's Claude AI chatbot also experienced a service disruption on the same day, listing similar issues with "Elevated error rate on API across all Claude models" 1

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. Anthropic addressed and resolved this disruption by 1 PM ET 4

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. The coinciding outages suggest potential shared infrastructure vulnerabilities or broader technical challenges affecting AI service providers. This pattern mirrors recent disruptions across other major platforms, including TikTok's service issues following its US operations deal and X experiencing downtime affecting thousands of users just two days prior 3

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The simultaneous ChatGPT issues and Claude outage underscore the fragility of AI infrastructure as these services become mission-critical tools. Users should monitor OpenAI's status page for updates on API fine-tuning availability and consider implementing fallback solutions for critical workflows. As AI adoption accelerates across industries, service reliability will likely become a key differentiator among providers competing for enterprise customers who demand consistent uptime guarantees.