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Amazon ramps up its fight against fakes with help from AI and law enforcement
Amazon says it seized more than 15 million counterfeit products in 2024 -- more than double the prior year -- as part of a growing effort to intercept fake goods before they reach customers. The company says it's expanding its use of AI behind the scenes, while also working with law enforcement to
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Amazon Seized More Than 15 Million Counterfeit Products in 2024 | PYMNTS.com
Amazon continued its fight against counterfeit goods in 2024 by using artificial intelligence (AI) tools, seeing that counterfeiters are held liable and increasing brands' use of its brand protection features. The company's AI tools that proactively block infringements stopped more than 99% of
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Amazon's 2024 Brand Protection Report reveals a significant increase in counterfeit product seizures and highlights the company's use of AI and partnerships with law enforcement to combat fake goods.

In a significant escalation of its fight against counterfeit products, Amazon reported seizing over 15 million fake items in 2024, more than doubling the previous year's figures. This surge in seizures is part of Amazon's expanding efforts to intercept counterfeit goods before they reach customers, as detailed in the company's fifth Brand Protection Report
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.At the heart of Amazon's anti-counterfeiting strategy is the increased use of artificial intelligence. The company's AI tools have demonstrated remarkable efficiency, proactively blocking more than 99% of suspected infringements before brands needed to report them
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. This AI-driven approach has led to a 35% reduction in valid notices of infringement submitted by brands since 2020, despite the continuous growth of products available in Amazon's store.Amazon has intensified its cooperation with law enforcement agencies worldwide to combat counterfeiting at its source. In 2024, the company worked closely with Chinese authorities, resulting in over 60 raids and the detention of more than 100 suspected counterfeiters. Several of these cases led to convictions, marking a significant step in the global fight against fake goods
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.The company has seen increased adoption of its brand protection features. Project Zero, an anti-counterfeiting tool launched in 2019, has been utilized by 35,000 brands. Additionally, the Transparency program has enrolled more than 88,000 brands and verified over 2.5 billion product units as genuine
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.Since the establishment of its Counterfeit Crimes Unit in 2020, Amazon has taken legal action against more than 24,000 bad actors. The unit, comprising former federal prosecutors, experienced investigators, and data analysts, aims to prevent counterfeit items from ever reaching the Amazon marketplace
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The fight against counterfeits is not unique to Amazon. A Michigan State University study from 2023 revealed that nearly 7 in 10 consumers had unknowingly purchased counterfeit items through various eCommerce channels in the previous year
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. This underscores the widespread nature of the problem across the retail industry.Amazon's commitment to combating counterfeits is substantial, with the company spending over $1 billion annually on these efforts. Kebharu Smith, director of Amazon's Counterfeit Crimes Unit, emphasized the company's dedication to protecting brands, policing their store, and aggressively pursuing bad actors
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.As counterfeiting continues to evolve, Amazon's multi-faceted approach combining AI, law enforcement collaboration, and brand protection programs represents a significant step in the ongoing battle against fake goods in the e-commerce space.
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16 Jul 2024

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