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An AI pivot will drive Salesforce shares higher, says Bank of America
Salesforce could get a much-needed boost as it integrates artificial intelligence into its businesses, according to Bank of America. The bank double upgraded the stock to buy from underperform. It also raised its price target to $285 from $160, which is 24% above the level at which shares last
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BofA upgrades Salesforce stock rating on AI platform strength By Investing.com
Investing.com - BofA Securities upgraded Salesforce.com (NYSE:CRM) to Buy from Underperform on Monday and raised its price target to $285 from $160. The upgrade aligns with broader analyst sentiment, as 35 analysts have recently revised earnings upwards for the company, according to InvestingPro
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Bank of America upgraded Salesforce stock from underperform to buy, raising its price target to $285 from $160—a 24% upside. The analyst upgrade reflects confidence in Salesforce's AI strategy as large enterprises deepen their dependence on CRM platforms rather than replace them. With over $15 billion in free cash flow and AI integration momentum building, BofA sees the company positioned for growth reacceleration.
Bank of America delivered a striking vote of confidence in Salesforce stock, issuing a double upgrade from underperform to buy while raising its price target to $285 from $160—representing a 24% upside from current levels
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. BofA Securities analyst Tal Liani reversed his previous concerns about AI-driven disruption after extensive discussions with chief information officers and market participants2
. The Salesforce stock rating shift reflects a fundamental reassessment of how AI integration will impact enterprise platforms.Contrary to fears that AI adoption would diminish demand for software tools, Liani now argues that large enterprises are unlikely to replace platforms housing their business logic, data, workflows and compliance frameworks
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. "If anything, AI should deepen dependence on these platforms," the analyst stated. This enterprise dependence forms the cornerstone of BofA's bullish thesis on Salesforce's AI strategy. Rather than disrupting existing CRM systems, AI integration is expected to make these platforms more indispensable to large organizations that have embedded critical operations within them.Salesforce has aggressively pursued an enterprise AI strategy through multiple initiatives. The company launched Agentforce two years ago—an army of thousands of autonomous AI agents designed to handle enterprise workflows
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. More recently, Salesforce unveiled an initiative to develop, test, and validate AI technology specifically for enterprise offerings. BofA's analysis centered on two critical questions: whether Salesforce has a credible AI strategy and whether AI can expand enterprise spending on the platform. The firm's positive view on both questions, combined with strong free cash flow generation and expected future growth acceleration, drove the analyst upgrade2
.Salesforce generated over $15 billion in levered free cash flow over the last twelve months, translating to an 8% free cash flow yield
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. This robust cash generation provides a financial foundation for continued AI investment while returning value to shareholders. BofA's $285 price target is based on 16 times calendar year 2027 enterprise value to free cash flow, up from 9 times previously and above the peer average of 15 times. The firm believes this modest valuation premium is justified given improving momentum indicators, including strong net new annual order value growth and accelerating Slack performance.Related Stories
Salesforce stock has declined approximately 14% in 2026 as investors grappled with concerns about AI potentially cannibalizing traditional software demand
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. However, analyst sentiment is turning decisively positive. Of the 51 analysts covering Salesforce, 36 now hold buy or strong buy ratings. Multiple firms have recently upgraded their outlook, with Yorkville Ives initiating coverage at Outperform with a $290 price target, while Citizens maintains a Market Outperform rating with a $315 target2
. Oppenheimer reaffirmed its Outperform rating with a $275 price target following its annual Dreamforce customer survey.Liani acknowledged that Salesforce's AI revenues remain small and slower-than-expected adoption represents the greatest near-term risk for the stock
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. However, he sees encouraging signs of improving momentum that support a return to faster growth over coming quarters. The company's focus on large enterprises rather than small to medium-sized businesses positions it to capitalize on organizations with deeper pockets and longer implementation timelines. As AI capabilities mature and enterprise customers witness tangible productivity gains from autonomous AI agents and enhanced workflows, adoption rates are expected to accelerate, driving the growth reacceleration that analysts anticipate.Summarized by
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