Bhashini deploys AI translation platform for civil servants from 9 countries at Mussoorie programme

Bhashini Enables Cross-Language Communication at International Training

The Digital India Bhashini Division deployed its AI translation platform at an international capacity-building programme in Mussoorie, demonstrating India's advancing capabilities in real-time multilingual AI translation1

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. The National Centre for Good Governance is organizing the Capacity Building Programme on Urban Service Delivery for Civil Servants of Multiple Countries from October 12 to 23, 2026, bringing together public-sector administrators from Peru, Cambodia, Nigeria, Kenya, Palestine, Lebanon, The Gambia, Ecuador, and Spain2

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. Operating under the Digital India Corporation of the Ministry of Electronics and Information Technology, Bhashini facilitated two-way translation during the programme's opening session using its Shrutlekh system1

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Real-Time Translation Breaks Language Barriers

During the ice-breaking session, Shrutlekh provided instantaneous translation between English and Spanish, allowing foreign delegates to converse across language barriers throughout their interactions2

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. The international civil services programme operates under the Department of Administrative Reforms and Public Grievances and receives sponsorship from the Ministry of External Affairs through the Indian Technical and Economic Cooperation framework1

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. This initiative provides a platform for exchanging experiences and best practices in governance and urban service delivery among participating nations2

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. The technical team guided attendees through the Shrutlekh interface and demonstrated broader use cases for multilingual applications in healthcare, agriculture, finance, and citizen services1

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Voice-First Approach Expands Access

The Ministry of Electronics and Information Technology noted that the field deployment reflects Bhashini's voice-first multilingual AI approach, which aims to expand access to communication tools and digital public services through speech-driven systems1

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. Officials directed delegates toward the Bhashini mobile platform for daily communication needs, encouraging them to overcome language barriers in everyday digital interactions2

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. The platform will remain active across the Mussoorie sessions through October 23, subject to operational conditions1

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. The division stated that the exercise demonstrated how language technologies support inclusive international collaboration and public-sector capacity building1

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Massive Scale Across Government Platforms

As India's language digital public infrastructure, the Digital India Bhashini Division creates datasets, artificial intelligence models, application programming interfaces, and specialized software tools1

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. Bhashini technologies function across 2,353 public platforms, comprising more than 800 official government portals2

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. The underlying system covers 36 Indian languages in text formats, 23 Indian languages through voice processing, and 35 international languages1

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. Ministry data records over 9 billion cumulative system inferences, currently processing more than 24 million queries each day1

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Cross-Cultural Collaboration Takes Center Stage

The Ministry highlighted that the overall engagement illustrates the capacity of such models to strengthen cross-cultural interaction, facilitate international knowledge exchange, and enable more inclusive participation in international capacity-building initiatives1

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. Through this exercise, the division works to present domestic development in speech-translation technologies across multilateral public-sector settings1

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. The deployment signals India's commitment to advancing inclusive global communication through accessible language technologies that break down barriers in cross-language communication2

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