ChatGPT now lets you book restaurant tables and join waitlists through Yelp integration

ChatGPT can now help secure your spot at a restaurant

You'll be able to book a table or join a waitlist without having to leave your conversation. ChatGPT can be used for a variety of purposes, from answering questions to helping you vibe code. Recently, OpenAI and Yelp entered into a partnership that allows the chatbot to surface reviews, photos, ratings, and other business details to help you discover local recommendations. Now the two are deepening their partnership to bring a new capability to the chatbot. Yelp has announced a new integration with ChatGPT. This integration will bring Yelp Reservations and Waitlist directly to the AI. That means you'll now be able to book a table or join a waitlist through Yelp without having to leave your conversation. If you decide to book this way, you'll still be able to make adjustments to your reservation. However, you'll need to make your modifications directly on Yelp. "By bringing Yelp's trusted booking capabilities directly into the ChatGPT experience, we're helping people go from finding the right restaurant to easily securing their spot," said the company. But it's not just Yelp that will be lending its booking and waitlist services to ChatGPT. OpenAI has revealed that it has also partnered with Resy and OpenTable for the same purpose. The new integration should make reservations more convenient for ChatGPT users. Yelp says that the integration works with restaurants both in the US and Canada.

ChatGPT will let you book a table mid-chat through Yelp

People are using ChatGPT to sell their homes, message Tinder matches, book flights, browse their medical records, write essays, fabricate receipts, argue with their partners, shop online, talk to their cars, and order their coffee, and now they can make restaurant reservations within the app. Announced on Monday, OpenAI's chatbot now does Yelp reservations and waitlists, meaning users in the U.S. and Canada can directly book a table while chatting with ChatGPT. Want more tech and digital culture news delivered to your inbox daily or sent straight to your device? Sign up for Mashable's Top Stories newsletter or get Mashable push alerts today. According to Yelp's blog post, the integration will cover restaurants using Yelp Guest Manager, the app's front-of-house reservation and waitlist system. Once guests have booked a spot through ChatGPT, any changes to the reservation must be made through the Yelp app (not the chat). It's an extension of Yelp's partnership with ChatGPT, launched in July, which lets the chatbot legally use Yelp reviews, ratings, photos, and local business details to make recommendations. ChatGPT's competitors have similar restaurant booking integrations. Google's Gemini is able to find, book, and manage reservations for restaurants on OpenTable using Reserve with Google. Microsoft Copilot can also book tables in the app using OpenTable, but, like ChatGPT's Yelp plug-in, you can't manage or cancel the reservation through the chatbot (this must be done in the OpenTable app). Red flags and vulnerabilities can apparently take a walk when you can book a table mid-chat. Disclosure: Ziff Davis, Mashable's parent company, in April 2025 filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.

Yelp Lets Users Book Tables From Within ChatGPT | PYMNTS.com

This collaboration brings Yelp's Reservations and Waitlist tools to ChatGPT users, letting them book a table or join a waitlist through Yelp without leaving their chat, the company said in a news release Monday (Aug. 10). "This builds on our existing content integration, which provides ChatGPT users with reliable local recommendations by surfacing Yelp's trusted reviews, ratings, photos, and business details directly within the chat experience," the release said. "Together, Yelp Reservations, Waitlist and content make it easy for people to go from discovery to action, right from where the conversation happens." Once users have booked a reservation, users can make changes through Yelp. The company said connecting its booking capabilities directly into ChatGPT helps people go from finding a restaurant to securing their seat in the dining room. "For restaurants using Yelp Guest Manager this integration expands their access to the largest restaurant consumer network in the U.S., helping them fill more tables and reach more guests exactly when discovery happens," the company added. The partnership follows Yelp's launch of Yelp Assistant in April, an AI chatbot that reads across its 330 million local business reviews and surfaces tailored recommendations with explanations of why each business matches the user's request. As PYMNTS wrote last month, Yelp relies on Google for more than 70% of its web traffic in the U.S., so an AI assistant is a direct bet that Yelp can create a discovery layer that does not require Google to direct someone to its site first. Yelp has accused Google of improperly using its business reviews and favoring its own services, the report said. Google has dismissed the company's allegations. The report also posited that Yelp's creation of its own recommendation layer is a direct response, in that "if the AI answer is the last stop before a purchase, whoever controls that answer controls the sale." Research by PYMNTS Intelligence demonstrates why the stakes are so high, that report added, with 48% of eCommerce shoppers saying they used AI during their most recent purchase. The research also found that AI-referred traffic to U.S. retail sites jumped 393% year over year in the first quarter of 2026, while ChatGPT's share of product research climbed from 2% to 30% in two years. "The platforms hosting the reviews that trained those models are now racing to ensure the AI synthesizing their content is their own," PYMNTS wrote.