JLL APAC Wins Frost & Sullivan's 2024 Asia-Pacific Company of the Year Award for AI-Driven Facility Management Innovation

JLL APAC Recognized for Innovation in Facility Management

Jones Lang LaSalle (JLL) Asia-Pacific (APAC) has been awarded the 2024 Asia-Pacific Company of the Year Award by Frost & Sullivan for its outstanding performance in the facility management (FM) industry. The global real estate leader has been acknowledged for its innovative approach to enhancing property performance and delivering significant customer value 1

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Innovative Solutions and Technology Integration

JLL APAC's success is attributed to its integration of advanced technologies and scientific insights into its FM practices. The company has developed several cutting-edge solutions:

1. Work Science Initiative: This program studies individual work patterns and cognitive styles to create human-centric workspace designs, enhancing productivity and employee well-being 1

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2. JLL Future Labs: A service designed for C-suite executives, offering immersive, multi-sensory collaboration experiences to foster innovation and accelerate decision-making 1

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3. AI-enhanced JLL Serve FM Application: This comprehensive tool streamlines operations, automates processes, and provides real-time visibility to optimize building usage and minimize costs 1

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AI and Machine Learning in Facility Management

JLL APAC leverages artificial intelligence (AI) and machine learning to unify operations among diverse FM stakeholders. This approach eliminates data silos and enhances collaboration and decision-making for optimized building performance 1

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Smart Building Platform and JLL GPT

The company's Smart Building Platform offers real-time and remote asset monitoring, enabling:

• Continuous oversight
• Rapid problem detection
• Predictive maintenance
• Improved occupant comfort

JLL APAC has also introduced the world's first large language model specifically for the commercial real estate industry, the JLL Generative Pre-trained Transformer (JLL GPT) AI platform. This tool performs comprehensive multi-source data analytics to provide clients with intelligent insights for informed strategies 1

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Customer-Centric Approach and Market Performance

JLL APAC's customer-centric and collaborative approach has resulted in an impressive global Net Promoter Score of 100%, setting a new regional record. The company's steady growth momentum positions it well for continued market expansion, regardless of macroeconomic conditions 1

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Industry Recognition and Future Outlook

Frost & Sullivan's recognition of JLL APAC highlights the company's excellence in growth strategy, implementation, and innovation. The award acknowledges JLL APAC's leadership in customer value and market penetration within the FM industry 1

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As JLL APAC continues to prioritize mutual interests and drive value creation for all stakeholders, it is well-positioned to lead the FM industry into the future, redefining business partnerships and setting new standards for service excellence 1

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