Kandji Launches Kai: AI-Powered Assistant for Apple Device Management

Kandji unveils Kai: an AI-powered device management assistant for Apple fleets - 9to5Mac

Kandji, a popular Apple device manufacturer, has introduced Kai, an AI-powered device management assistant designed to streamline the management of Apple devices within corporate environments. It's touted as the first of its kind, and Kai aims to provide IT teams with instant reporting insights through natural language queries, accelerating workflows and enabling more strategic use of time. "Today's IT teams face the challenge of delivering more to meet growing business demands, while navigating shrinking resources. As a result, the pressure to increase productivity is at an all-time high," said Weldon Dodd, SVP of Global Solutions at Kandji. "Leveraging AI not only drives efficiency, but also amplifies what IT teams can accomplish, allowing them to focus on more strategic projects that drive innovation. Kai opens up a new dimension of efficiency for our customers, helping them to maximize their contribution to the highest value activities instead of being mired in manipulating data to uncover the insights they need." Kai builds on Kandji's existing Prism tool, a reporting system that previously required IT teams to run traditional, filter-based queries to retrieve data on devices. With Kai, those same queries can be conducted through natural language, so minimal training is required. This advancement allows IT professionals -- regardless of technical expertise -- to ask simple questions like, "Which devices have Zoom installed?" and quickly get results. While introducing AI into device management may raise eyebrows regarding security and privacy, Kandji assures customers that data protection is paramount. Kandji's Kai operates within the existing security infrastructure of Kandji's platform, with data access limited to what is already visible in Prism. Data is only accessed when it is necessary to answer a query. According to Kandji, all data interactions are encrypted both in transit and at rest, and Kai does not retain customer data once a session concludes. This focus on privacy will be key to winning over IT leaders, who are cautious about incorporating AI into sensitive operations. Kai accesses data only when required to answer specific queries, adhering to the same tenant-level security protocols as the rest of Kandji's products. During a session, Kai is restricted from accessing data from other tenants. It leverages advanced large language models that do not retain any customer data. All data is securely transmitted via API, with encryption applied both in transit (TLS 1.2+) and at rest (AES-256). Kai's early testing with select customers begins this month, and a general rollout is expected in 2025. You can learn more about Kai on Kandji's blog. Kandji's measured approach to incorporating AI is really smart. There is an AI fatigue among IT professionals that's brewing, and it's crucial to figure out what makes the biggest impact while also protecting privacy. AI will be a big part of enterprise IT in the future, and I think learning new systems by leveraging natural language impact will be critical for training new employees.

Kandji Introduces Kai, the Industry's First AI Device Management Assistant for Apple Fleets

SAN FRANCISCO, Sept. 25, 2024 (GLOBE NEWSWIRE) -- Kandji, the Apple endpoint management and security platform, today announced Kai, the first-of-its-kind AI device management assistant for Apple devices. With Kai, Kandji harnesses the power of AI to equip IT teams with fast, insightful answers to questions about their corporate Apple devices, to drive efficiency and make more informed decisions - all while maintaining full data privacy. In a 2023 survey of IT leaders in organizations with 1,000 or more employees, 76% said that the use of Apple devices in their companies increased over the past year. But only 35% of IT teams characterized their Apple device management capabilities as "mature," while 93% said their organizations would benefit from additional management capabilities. Kai gives them just that: By simplifying the reporting process, IT teams can make a larger impact at work by dedicating more time to high-value execution. Kai builds upon Kandji Prism, a reporting tool that uses traditional, filter-based queries to provide fleetwide visibility. Now those same queries can be performed using natural language, which empowers IT team members of all technical levels, including those in leadership positions, to quickly and efficiently obtain device information, freeing them up for more strategic work. "Today's IT teams face the challenge of delivering more to meet growing business demands, while navigating shrinking resources. As a result, the pressure to increase productivity is at an all-time high," said Weldon Dodd, SVP of Global Solutions at Kandji. "Leveraging AI not only drives efficiency, but also amplifies what IT teams can accomplish, allowing them to focus on more strategic projects that drive innovation. Kai opens up a new dimension of efficiency for our customers, helping them to maximize their contribution to the highest value activities instead of being mired in manipulating data to uncover the insights they need." Kai is the first iteration of Kandji's AI efforts and will be available to select customers for early testing on September 25. Kai will become generally available in 2025 as part of Kandji's continued efforts to bring the same intelligence to other features. For more information please visit: https://kandji.io/blog/kandji-announces-kai-artificial-intelligence-for-device-management Helpful Links Learn more about Kandji's Device ManagementLearn more about Kandji's Endpoint Detection & ResponseRead Kandji Customer StoriesRead the Kandji BlogFollow Kandji on XFollow Kandji on LinkedInFollow Kandji on Facebook About Kandji Kandji is the Apple endpoint management and security platform. Kandji empowers companies to manage and secure Apple devices in the enterprise and at scale. By centrally securing and managing your Mac, iPhone, iPad, and Apple TV devices, IT and InfoSec teams can save countless hours of manual, repetitive work with features like one-click compliance templates and more than 150 pre-built automations, apps, and workflows. Learn more at http://www.kandji.io. Media Contact Erica Anderson [email protected] Market News and Data brought to you by Benzinga APIs