Microsoft's global outage ran into a second day, and the cause is still unconfirmed
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Microsoft's latest email outage turned into a full blown global cloud crisis
Microsoft is slowly recovering from its day-long outage after much of the company's systems were hit by a cascading software issue. The problems, which began Thursday, were initially flagged as affecting the company's services in the U.S. and the Americas, but quickly spread around the world, as
[2]
Microsoft has suffered a global outage. A tech expert explains what went wrong
Microsoft has suffered a major global outage, bringing many of its widely used tools, including email and cloud storage, to a standstill. According to outage tracking site DownDetector, some 130,000 people reported issues accessing Microsoft Outlook as of early Thursday afternoon US Eastern time
[3]
Microsoft's massive outage is finally easing up, but Outlook, Teams, Copilot, and other services remain disrupted
This article covers a developing story. Continue to check back with us as we will be adding more information as it becomes available. Summary * An outage has hit Outlook and multiple Microsoft 365 apps and services (SharePoint, Teams, Copilot), causing degraded service. * Microsoft reports
[4]
What we know about the global Microsoft outage
A major global Microsoft outage has caused problems, or in some cases disabled entire services. including emails and artificial intelligence products. Reports of problems with the email provider Outlook peaked globally at nearly 140,000 around 18:00 GMT on Thursday, according to monitoring website
[5]
Microsoft races to address outage affecting users around the world
Multiple Microsoft 365 services, including Outlook, Teams and AI assistant Copilot, are down for users around the world. Microsoft says it is urgently trying to fix a major service outage that has led to Microsoft 365 services, including Outlook, Teams and AI assistant Copilot, being down for
[6]
Microsoft outage sees Teams, Outlook and Copilot suffer 'connectivity issues'
Microsoft says it is working to tackle "connectivity problems" after users worldwide reported outages on Thursday. Services including Teams, Outlook and Microsoft's AI software Copilot were affected. The tech giant said a part of its infrastructure was experiencing "elevated load", which was
[7]
Major Microsoft 365 Outage Continues
The worldwide Microsoft 365 outage continues, leaving users unable to access email and disrupting features in Teams, Copilot, and other services, although Microsoft says recovery efforts are making progress. Issues emerged on Thursday, November 12, with nearly 130,000 Outlook reports recorded on
[8]
Microsoft outage: Microsoft 365, Teams, Outlook, Copilot all impacted
Microsoft customers are reporting problems accessing a variety of the company's software products and services on Thursday afternoon. What services are affected by the ongoing Microsoft outage? Downdetector shows sharply elevated reports of problems for the following Microsoft services: *
[9]
Microsoft Struggles to Repair Worldwide Outage. Here's What You Need to Know
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[10]
Microsoft reports progress as it works to recover email and other services in a global outage
Microsoft said progress is being made in bringing its popular workplace software back online as a global outage enters its second day, disrupting business communications, police emergency calls, court operations and AI tools. The outage, which affected a wide range of Microsoft 365 services
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Microsoft outage impact: 5 areas hit by Outlook disruption
Here's how the Microsoft outage hit five areas, from Outlook and Teams to Indian airline support desks, OpenAI and Anthropic tools and Microsoft's share price By Microsoft $MSFT's account, an overloaded process inside its email infrastructure left servers unable to respond, and the fallout did not
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Microsoft outage explained: what went wrong and is your data at risk?
Governments, doctor surgeries and even rival AI firms have been caught up, and the episode is sharpening questions about Europe's reliance on a handful of US tech giants. A failure in part of Microsoft's server infrastructure has cut people off from Outlook email, Teams and other everyday office
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Microsoft says it is seeing "continued recovery progress" as it battles major worldwide outage
From Asia to the U.S., a Microsoft outage involving services like Outlook and Teams has dragged on for hours and impacted many users, companies and some government operations. The outage was affecting a wide range of Microsoft 365 offerings that interact with its Exchange Online and email
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Microsoft Outage: Fix Fails to Restore Outlook, Teams, Copi
The company plans to release a post-incident report detailing the outage's root cause and corrective actions taken. Microsoft is struggling to restore services following a global outage that disrupted Outlook, Teams, Copilot, and several other Microsoft 365 applications. The company's initial
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Microsoft 365 Outage Hits Outlook, Teams as Recovery Falters
Microsoft began a wider patch rollout Friday as the outage disrupted government email and Microsoft 365 connectors in ChatGPT and Claude. A global Microsoft 365 outage continued into Friday, disrupting Outlook email and some Teams features. MicroSoft said in a 7:25 am UTC update that a patch had
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Microsoft outage hits Outlook, Teams and Copilot, disrupting thousands
Microsoft services outage: thousands of users report issues with Outlook, Teams and Copilot. The company is working to restore services. A service interruption atMicrosoft caused disruption for thousands of users on Thursday 12 November, with access problems mainly affecting Outlook, the group's
[17]
Microsoft battling major worldwide outage
From Asia to the U.S., a Microsoft outage involving services like Outlook and Teams has dragged on for hours and impacted many users, companies and some government operations as the technology giant struggles to fix the issue. Microsoft said in an update early Friday that the outage was affecting
[18]
What can you do while Microsoft fixes one of its biggest outages ever? Outlook is returning, but when can users trust email and Teams again before logging ?
Microsoft outage latest update: Microsoft is in the process of recovering services following a significant global outage. In its latest update on Friday, November 13, the company said North America was seeing broader improvements, while Europe and Asia-Pacific were also showing signs of recovery.
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Microsoft Struggles To Restore Services As Outage Hits Companies And Governments Worldwide
The company said it was trying different ways to identify the cause of the problem and get its servers back online. HONG KONG (AP) -- From Asia to the U.S., Microsoft's outage involving services like Outlook and Teams has dragged on for hours and impacted many users, companies and some government
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Microsoft Works To Address Massive Outage Across Copilot, Teams
Microsoft is working to mitigate a widespread outage that appears to impact its Microsoft Teams collaboration application, Copilot 365 artificial intelligence tool and other popular products and services by the tech giant. The Redmond, Wash.-based vendor published its first notice about issues on
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Microsoft Outage Triggers Chaos Across Outlook, Teams and Copilot -- Spills Over to OpenAI and Anthropic -
Microsoft Corp. (NASDAQ:MSFT) continued working to restore services Thursday evening as a widespread Microsoft 365 outage disrupted Outlook, Teams, Copilot and other workplace applications for thousands of users, while also affecting Microsoft integrations used by OpenAI and Anthropic. Microsoft
[22]
Massive Microsoft 365 Outage Disrupts Outlook, Teams, Copilot And More Worldwide As Recovery Remains Ongoing
A massive Microsoft 365 outage has disrupted Outlook, Teams, Copilot, and numerous other Microsoft services worldwide, leaving businesses, government agencies, and millions of potential users facing connectivity problems. The disruption began on Thursday, November 12, and continued into Friday,
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Global Microsoft outage stretches into Asia-Pacific, disrupting governments, airlines, AI companies
Microsoft struggled to restore Outlook, Teams, and Copilot after a widespread outage affected thousands of users and disrupted government agencies across the US and Asia. A disruption of Microsoft services such as Outlook, Teams and Copilot stretched into Asia-Pacific business hours on Friday
[24]
Microsoft global outage hits Outlook, Teams and AI services: What went wrong?
Thousands of users faced a major Microsoft outage that disrupted Outlook, Teams and several Microsoft 365 services for more than five hours. The disruption also affected AI platforms such as OpenAI and Anthropic, which rely on Microsoft connectors, while businesses faced operational challenges.
[25]
Microsoft outage drags on for hours, disrupting Outlook, Teams for thousands
Microsoft had reported an Azure outage the previous month that affected its productivity software suite and industries worldwide. Microsoft 365, Outlook, Teams and other apps of the company remained disrupted for thousands of users for more than five hours on Thursday, with the outage also hitting
[26]
Microsoft outage disrupts global businesses, government services as recovery efforts falter
A prolonged Microsoft outage disrupted Outlook, Teams and Copilot services worldwide, affecting businesses, airlines and government operations across several countries. More than 130,000 users reported Outlook problems on Downdetector. Microsoft's recovery efforts faced setbacks, while OpenAI and
[27]
Here's what to know about the Microsoft outages -- and what may have caused them
Microsoft said it is seeing progress in North America as the tech giant works to resolve one of the biggest service outages in recent history -- but there is still little known about the source of the problems. The software giant said Friday morning is slowly getting back online, and that it was
[28]
Microsoft reports progress as it works to recover email and other services in a global outage
Microsoft said progress is being made in bringing its popular workplace software back online as a global outage enters its second day, disrupting business communications, police emergency calls, court operations and AI tools. The outage, which affected a wide range of Microsoft 365 services
[29]
The Microsoft trap: One outage can bring the business world tumbling down
Microsoft outage: The digital transformation that promised uninterrupted productivity has also created new points of systemic vulnerability. A world that has moved its offices, correspondence, records and increasingly its decision-making into the cloud cannot afford to discover that its business
[30]
Microsoft platforms including Outlook, Teams down as tech giant struggles to fix outage
A disruption of Microsoft services such as Outlook, Teams and Copilot stretched into Asia-Pacific business hours on Friday after affecting thousands of US users, as the tech giant struggled to fix server problems it blamed for the outage. The outage hit government agencies in Australia, Japan and
[31]
Microsoft struggles to restore services as outage hits companies and governments worldwide
HONG KONG -- From Asia to the U.S., Microsoft's outage involving services like Outlook and Teams has dragged on for hours and impacted many users, companies and some government operations as the technology giant struggled to fix the issue. Microsoft said in an update Friday that the outage was
[32]
The Microsoft trap: One outage can bring the business world tumbling down
Microsoft outage: The digital transformation that promised uninterrupted productivity has also created new points of systemic vulnerability. A world that has moved its offices, correspondence, records and increasingly its decision-making into the cloud cannot afford to discover that its business
[33]
Microsoft Working to Fix Widespread Outage -- 2nd Update
By Kimberley Kao and Fabiana Negrin Ochoa Microsoft said it is working to resolve an hourslong outage that has disrupted services that include Outlook and Teams, with government departments and schools from the U.S. to Australia among those affected. A company spokesperson said Microsoft was
[34]
Microsoft outage drags on for hours, disrupting Outlook, Teams for thousands
Microsoft 365, Outlook, Teams and other apps of the company remained disrupted for thousands of users for more than five hours on Thursday, with the outage also hitting connectors used by OpenAI's and Anthropic's AI services. As of 6 p.m. ET, Microsoft said it was still working to return affected
[35]
Microsoft outage spills into Asia-Pacific business hours despite 'partial recovery'
Nov 12 (Reuters) - A disruption of Microsoft services such as Outlook, Teams and Copilot stretched into Asia-Pacific business hours on Friday after affecting thousands of US users, as the tech giant struggled to fix server problems it blamed for the outage. The outage hit government agencies in
[36]
Microsoft Outage: Air India updates on its flight operations
Air India affirmed that its flight operations were unaffected by the recent Microsoft outage, ensuring normal communication. The airline implemented temporary measures to reroute emails, maintaining customer communication without interruption. Air India also reported that all customer support
[37]
Microsoft Working to Fix Widespread Outage -- Update
By Kimberley Kao and Fabiana Negrin Ochoa Microsoft said it is working to resolve an hourslong outage that has disrupted services that include Outlook and Teams, with government departments and schools from the U.S. to Australia among those affected. A company spokesperson said Microsoft was
[38]
Microsoft outage disrupts Teams, Outlook and Copilot as recovery efforts falter globally
Microsoft is facing a major global outage that impacts multiple services, including Teams and Outlook. This disruption has resulted in increased connectivity issues for users relying on Microsoft 365 applications. The company is taking steps to enhance infrastructure capacity while assessing the
[39]
Microsoft outage drags on for hours, disrupting Outlook, Teams for thousands
Nov 12 (Reuters) - Microsoft 365, Outlook, Teams and other apps of the company remained disrupted for thousands of users for more than five hours on Thursday, with the outage also hitting connectors used by OpenAI's and Anthropic's AI services. As of 6 p.m. ET, Microsoft said it was still working
[40]
Microsoft outlook outage: Reason why are Outlook, Microsoft 365 down today, OpenAI, Anthropic AI services hit too
Microsoft 365 outage, Outlook down: Outlook, Microsoft 365, AI assistant Copilot and Teams were down for thousands of US users on Thursday with the disruption also hitting connectors used by OpenAI's and Anthropic's AI services. Microsoft said in a statement that its team has paused all
[41]
The Microsoft Outage Is a Warning for the World
A dramatic Microsoft 365 outage impacting widely used services like Outlook, Teams, and Copilot dragged into a second day on Friday after the company failed overnight to resolve an issue that left institutions and individuals around the world without crucial communication tools. The services did
[42]
'Take your time': Funniest reactions to Microsoft global outage
The outage has been reported in more than 70 countries and is impacting millions of users globally. Still, that hasn't stopped the internet from having a laugh... Happy Friday... Except for Microsoft, which is experiencing a major outage affecting its Outlook, Teams, and AI software Copilot
[43]
Microsoft Outage Exposes a Dangerous Flaw in Company Backup Plans. Next Time, Make These 3 Moves in the First Hour
Make sure your organization doesn't have a single point of failure. Your company's backup plan is worthless if the instructions for reading it are locked inside a dead email inbox. Just before 1 p.m. Eastern time on Thursday, a massive Microsoft 365 outage knocked Outlook, Teams, and the AI
[44]
Microsoft Outage vs. CrowdStrike: One Big Difference - Microsoft (NASDAQ:MSFT), CrowdStrike Holdings (NAS
Microsoft Just Relived the CrowdStrike Nightmare. But There's One Crucial Difference Microsoft Corp's (NASDAQ:MSFT) global outage has revived memories of the 2024 CrowdStrike Holdings, Inc. (NASDAQ:CRWD) debacle, but the two incidents expose different vulnerabilities in the technology industry's
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Microsoft's global 365 outage stretched into a second day, degrading Outlook, Teams and other workplace tools for users in at least 74 countries. The company ruled out a cyberattack but has not confirmed a cause.
Microsoft spent a second day on Friday recovering from a global outage that knocked out Outlook, Teams and other Microsoft 365 services for users in at least 74 countries and territories
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. More than 430 million people use the workplace software suite, per Microsoft's own website, which makes any failure of it a worldwide event4
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.The complaints piled up fast. Downdetector recorded roughly 130,000 reports of Outlook problems in the US on November 12, and reports arrived from 74 countries and territories within about an hour
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. The disruption hit Outlook, Teams, Copilot, SharePoint and Exchange Online, and it landed unevenly8
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. Some users could receive email but not send it. Some Teams users messaged and met normally, and files stored directly in SharePoint stayed accessible8
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Source: New York Post
The explanation kept shifting
Microsoft first pointed to elevated load across multiple regions, then said, "We determined the elevated load isn't driven by an increase in traffic, but by a number of servers being unexpectedly unavailable; straining the remaining infrastructure"
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. Later updates focused on servers failing automated health checks, with a core process on affected machines described as overwhelmed6
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Source: New York Post
The company ruled out a cyberattack, saying there was no indication of malicious activity, and no group claimed responsibility
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. Microsoft did not answer TechCrunch's questions about how it made that check, such as whether it had logs capable of detecting malicious activity1
. Per a report citing The Verge's Tom Warren, the outage is linked to changes in Azure network configuration; Microsoft has not confirmed it3
.The fixes struggled too. Engineers restarted affected servers, but the company said changes were not taking as expected and servers could become unresponsive again once traffic returned
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. It paused software deployments and configuration changes while reviewing recent work, and found none that correlated with the start of the disruption6
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. Microsoft's own status channels struggled as well: the Microsoft 365 admin center was inaccessible at one point, and the fallback status page was down for at least one reporter8
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.Governments, airlines and AI tools
Public services in at least seven countries reported disruption. Per the reports, UK government email went down, a National Health Service trial in Manchester was halted, police urged people to report crime by phone, and prescription delays were flagged
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. Per the same reports, Singapore's government, Australia's domestic intelligence agency, Norway's ministries and Japanese government IT were affected2
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. So were the Philippines' Supreme Court and US local governments including Baltimore County, Jacksonville and Austin2
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.Businesses felt it as well. Indian airlines IndiGo and Akasa Air reported customer-support email problems, Hong Kong banks saw partial disruption, and Workhorse Group delayed its quarterly earnings call
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. Danny Lau, an aluminum firm owner, said he could not receive updates from US customers and feared production timelines could slip9
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. OpenAI and Anthropic both reported problems with tools connecting their AI services to Microsoft 3652
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. Troy Hunt, an Australian cyber-security expert, said Microsoft is "a massive part of the internet backbone" and that the outage reached everyday tasks like appointment reminders and account access4
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Recovery, and a familiar pattern
Progress came on Friday. Microsoft reported improving conditions across North America and much of Europe. It still warned of intermittent access issues and delayed email, and gave no deadline for full restoration
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. It extended the email timeout to 48 hours so messages stuck in backlogs would not be lost7
. The company said it was taking a measured approach to identify and repair the affected infrastructure, prioritizing the clearing of email queues and backlogs10
. Doug Madory of network analyst firm Kentik said traffic was returning after about 18 hours of downtime1
.TechCrunch reported that Microsoft is likely to face questions over its slow recovery from a failure of its own making
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. At least four significant Microsoft service disruptions have been documented since 2024: an Outlook and Teams outage in January 2026, an Exchange disruption caused by a code update that took days to fix in August 2026, a days-long cloud outage blamed on an authentication configuration issue in September 2026, and Azure connectivity problems in October 20252
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. The July 2024 CrowdStrike-related outage grounded flights and hit hospitals, banks and retailers9
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Source: CRN
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