OpenAI reveals plan to transform ChatGPT into an operating system with new executive hire

Reviewed byNidhi Govil

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OpenAI is moving beyond traditional apps by transforming ChatGPT into an operating system. The company hired Glen Coates as Head of App Platform to lead this evolution, which would make ChatGPT a central software layer for apps and services rather than just another chatbot interface.

OpenAI Hires Glen Coates to Build ChatGPT Operating System

OpenAI is working to transform ChatGPT from a conversational interface into a full-fledged operating system, marking a significant shift in how users might interact with AI-powered devices and services. The company recently hired Glen Coates as its new Head of App Platform, who confirmed his mission to "help turn ChatGPT into an OS" in a post on X

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. Coates joins OpenAI from Shopify, where he served as Vice President and Head of Product, bringing experience in building large-scale platforms to the AI company's ambitious vision

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Source: Gadgets 360

Source: Gadgets 360

ChatGPT Platform Evolution Beyond Traditional Apps

The direction suggests ChatGPT could become a central software layer for apps and services, rather than just another app you open and close. Nick Turley, OpenAI's Head of ChatGPT, outlined this vision in an interaction with TechCrunch: "The evolution we're trying to make over the next few years is one where ChatGPT itself is more like an operating system where you can come and use applications. If you want to write, there's an app for that. If you want to code, there's an app for that. If you want to interact with goods and services, there are applications for you"

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Building an App Ecosystem Inside ChatGPT

The changes are already visible inside the ChatGPT platform. OpenAI has moved beyond simple conversation into a front door for search, memory, and AI-driven actions. With the introduction of apps inside ChatGPT, third-party applications can now run directly within the AI chatbot. Integrations for apps like Peloton, Tripadvisor, Canva, Spotify, Adobe, and PayPal allow users to complete tasks without leaving the conversational interface

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. This demonstrates how an app ecosystem could exist entirely inside ChatGPT, with AI agents connecting different apps and platforms seamlessly

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Source: Digital Trends

Source: Digital Trends

What Makes an AI Operating System Different

An operating system typically acts as a core system software that mediates between a device's hardware, user, and applications. ChatGPT already handles much of the user-facing side of that equation, serving as the interface through which people search, ask questions, and complete tasks. Combined with its conversational layer, backend AI agents, in-built search, foundational data, and the ability to draw context, ChatGPT creates a unique experience that is only one step away from becoming a full-fledged AI operating system

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. However, deeper platform coordination and hardware integration are still missing pieces, which is where Coates' background in building large-scale platforms matters

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Hardware Integration and AI-Powered Devices on the Horizon

The timing of Coates' arrival aligns with other long-term bets OpenAI is making. The company is working with Jony Ive on an AI-powered device that is expected to arrive in 2027, while continuing to expand partnerships with app makers

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. OpenAI has already established a strong data center footprint and partnered with apps such as Adobe, Canva, and Zillow

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. If the company can combine all of this with its existing layer of conversational interface, OpenAI could become the first to develop a functional AI operating system.

What This Means for Users and the AI Industry

For users, this shift could fundamentally change how they interact with technology. Instead of switching between multiple apps and services, ChatGPT as an operating system would serve as a unified interface where AI agents handle tasks across different platforms. The implications extend beyond convenience—this could reshape the competitive landscape where traditional operating systems like Windows, macOS, iOS, and Android currently dominate. However, neither Coates nor Turley has mentioned any timeline for when this vision might materialize, leaving the industry watching closely as OpenAI continues building out the App Platform and hardware partnerships needed to make this transformation possible

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